Regarding filing consumer court case

136°
Missing
Deal Subedar
0
1098
22

One of my friend wants to file case in consumer court he even contacted employe from consumer court office but he was not given proper guidance. Do anyone have information about this procedure?

22 Comments  |  
13 Dimers
Missing
Deal Lieutenant
0
4240
59

Same..
I also want to. Anyone??

Missing
Deal Cadet
29
737
8

@Sunasuna @161508

Often see people complaining about fraud they faced by online shopping and Consumer Court takes long time on decision for resolution! Here sharing my 2 cent to help recover faster-

First Level What you do normally by reaching company mail or phone number to raise complaint.

Second Level Message them on social media, twitter works fast. No brand would like its image to be damaged!

Third Level Send last sincere message to its founder on #linkedin with concern for resolution.

Nothing worked out? Report to consumer court and create post on social media again by tagging Ministry of Consumer Affair as that brand is ready to get damaged.

Missing
Deal Subedar
262
1197
18
AdidasRunner wrote:

@Sunasuna @161508

Often see people complaining about fraud they faced by online shopping and Consumer Court takes long time on decision for resolution! Here sharing my 2 cent to help recover faster-

First Level What you do normally by reaching company mail or phone number to raise complaint.

Second Level Message them on social media, twitter works fast. No brand would like its image to be damaged!

Third Level Send last sincere message to its founder on #linkedin with concern for resolution.

Nothing worked out? Report to consumer court and create post on social media again by tagging Ministry of Consumer Affair as that brand is ready to get damaged.

Op Is Asking For Filing Formal Complaint Not Social Media Tagging Stuff.
He Needs All Detailed Steps To File A Case.

And @Sunasuna Can You Share What Happened And With Which Brand, That Will Help Dimers To Provide More Accurate Solution Before Your Friend Would Require To File A Case.

Missing
Deal Subedar
0
1098
22
Expand
TechnoFrendz wrote:

Op Is Asking For Filing Formal Complaint Not Social Media Tagging Stuff.
He Needs All Detailed Steps To File A Case.

And @Sunasuna Can You Share What Happened And With Which Brand, That Will Help Dimers To Provide More Accurate Solution Before Your Friend Would Require To File A Case.

The problem is faced by my friend, and he wants to file case against Flipkart. He had placed order for some Bluetooth speaker worth Rs.6000/- plus but price was mention 1999/- seller ship the order later changed entire description. After complaining to Flipkart they gave him different different ans about replacement, compensation but after 80 day of complaint rejected replacement request and gave option to return and take refund.
Sorry its 6000 speaker

Missing
Deal Cadet
29
737
8
Expand
TechnoFrendz wrote:

Op Is Asking For Filing Formal Complaint Not Social Media Tagging Stuff.
He Needs All Detailed Steps To File A Case.

And @Sunasuna Can You Share What Happened And With Which Brand, That Will Help Dimers To Provide More Accurate Solution Before Your Friend Would Require To File A Case.

Buddy that’s what I mentioned as quicker resolution as we all know that how much time it will take by going through Consumer Court on concern.

And as far as procedure goes then we all have been taught atleast this in school or college by education.

Missing
Deal Lieutenant
0
4240
59
Expand
AdidasRunner wrote:

Buddy that’s what I mentioned as quicker resolution as we all know that how much time it will take by going through Consumer Court on concern.

And as far as procedure goes then we all have been taught atleast this in school or college by education.

If that was done.. we would not come here and ask.. 😏

Missing
Deal Lieutenant
0
4240
59
Expand
AdidasRunner wrote:

Can understand that’s why I am also working on project to enhance India’s system of education.

For now you go here- https://consumerhelpline.g...n/

Already gone there, pgportal etc. NCH people say last option is to file consumer case… they say to go to some district forum and they will help.

Missing
Deal Cadet
29
737
8
Expand
161508 wrote:

It is not mentioned where to submit the complaint or any link which assists with that..

Baba submit to district forum office near your address.

Missing
Deal Subedar
149
1217
13
Expand
Sunasuna wrote:

The problem is faced by my friend, and he wants to file case against Flipkart. He had placed order for some Bluetooth speaker worth Rs.6000/- plus but price was mention 1999/- seller ship the order later changed entire description. After complaining to Flipkart they gave him different different ans about replacement, compensation but after 80 day of complaint rejected replacement request and gave option to return and take refund.
Sorry its 6000 speaker

Ask @Roushh if he can help you slap a legal notice to Flipkart by charging some fee.
Also tagging @chirag.b a lawyer based out of Delhi

Missing
Analyst
101
6353
175

I too need to file a a case in consumer court against IRCTC for not refunding 2×995 for “failed transactions” since March. Only the taxes 2×20.56 were credited to my account. Tens of emails to IRCTC, tagging Atom Tech ( their payment gateway provider) , Rail Ministry, SBI and Piyush Goyal himself yielded zilch. SBI was particularly pathetic in customer service. Even local branch was unhelpful. Hard to believe they didn’t know about Refund RR nos.

Missing
Deal Cadet
53
510
5
LIMBO wrote:

I too need to file a a case in consumer court against IRCTC for not refunding 2×995 for “failed transactions” since March. Only the taxes 2×20.56 were credited to my account. Tens of emails to IRCTC, tagging Atom Tech ( their payment gateway provider) , Rail Ministry, SBI and Piyush Goyal himself yielded zilch. SBI was particularly pathetic in customer service. Even local branch was unhelpful. Hard to believe they didn’t know about Refund RR nos.

This country is filled with leeches like that under government .
Sab rishvat khor kaamchor h

Missing
Pro Critic
181
4767
139

@Sunasuna Why do you want to file a complaint against Flipkart? Or what grounds?
How did they cheat your friend?

They are refunding the money. Are they not? If they are, then what is the problem?

Missing
Deal Subedar
0
1098
22
Roushh wrote:

@Sunasuna Why do you want to file a complaint against Flipkart? Or what grounds?
How did they cheat your friend?

They are refunding the money. Are they not? If they are, then what is the problem?

See bro, thir issue is of my friend, he had placed order for Bluetooth speaker who rate is around Rs.6000 plus and the deal price was mention as 1999/- my friend placed the order and seller shipped the product and later changed entire product description along with Bluetooth speaker model number, after contacting Flipkart regarding this Flipkart first assured him that he will get replacement as this was sellers mistake, then they changed there statement saying compensation will be provided, and everyday my friend  got different different ans on call, finally after 80 days Flipkart send mail saying replacement is not possible as it was description error nor compensation will be provided. Only he can return the product to get refund. After such attitude of Flipkart my friend wants to file case against Flipkart and seller, as per my friend seller could have cancel the order if it was description error.

Missing
Shopping Friend
14
4332
40
Expand
Sunasuna wrote:

See bro, thir issue is of my friend, he had placed order for Bluetooth speaker who rate is around Rs.6000 plus and the deal price was mention as 1999/- my friend placed the order and seller shipped the product and later changed entire product description along with Bluetooth speaker model number, after contacting Flipkart regarding this Flipkart first assured him that he will get replacement as this was sellers mistake, then they changed there statement saying compensation will be provided, and everyday my friend  got different different ans on call, finally after 80 days Flipkart send mail saying replacement is not possible as it was description error nor compensation will be provided. Only he can return the product to get refund. After such attitude of Flipkart my friend wants to file case against Flipkart and seller, as per my friend seller could have cancel the order if it was description error.

So the seller changed the whole listing pictures,description.
As flipkart listing are not as easy as amazon to update every update goes for Qc appoval.

Missing
Deal Subedar
0
1098
22
Expand
Ash-D wrote:

So the seller changed the whole listing pictures,description.
As flipkart listing are not as easy as amazon to update every update goes for Qc appoval.

As as per my friend, seller changed entire product description along with product title, even Flipkart invoice is generated with old product name (before edited)

Missing
Deal Cadet
54
132
2

Did any one filed case against isp in consumer court?
If so please provide details…

Missing