https://www.desidime.com/discussions/reliance-smart-point-cheating?page=1#post_9059154
Try twitter complaint
Reliance Smart Point Cheating
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Hi community I genuinely need your suggestion/help about how I can take the refund of my double payment at the reliance smart point outlet it happened like this.
I first Paid via Paytm upi Money was deducted but the bill was not generated in their system cashier said no worries u will get the refund and try paying using another payment method hence believing him again I paid via Mobikwik wallent and its also successful and this time bill also generated but till date i have still not got my refund of payment that was successful from my end but bill not generated
on complaining it paytm they said its successful and order is delivered and reliance (even Mailed and called them many time) always told will get resolution in 7 days and after that register a new complaint.Almost 1 month passes but no Refund received Please Advice How To Proceed Forward
Thanking You
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https://www.desidime.com/discussions/reliance-smart-point-cheating?page=1#post_9059189
UPI chargeback
https://www.desidime.com/discussions/reliance-smart-point-cheating?page=1#post_9063598
Apply for UPI chargeback.
Reason - Double payment.
Also share your mobikwik payment and Paytm UPI payment statement.
https://www.desidime.com/discussions/reliance-smart-point-cheating?page=1#post_9065412
Was Reliance asked to provide the order number for which the paytm charge levied?
It must have been provided by them, if you asked.
Did you ask?
.
Based on that, reconciliation can be done.
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