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Reported as cyber crime, Paytm wallet blocked!

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YoYoDesiBeat
Hi, we order products from foreign sites like Gearbest and Aliexpress and sell it for more money in India. Lately a person ordered something from us but since the order was not trackable we couldn't confirm the date. He contacted my partner, but he went rude because the other guy (customer) was also not friendly. So the guy logged cyber crime report into Delhi Police and now my paytm account has been blocked and police is calling every guy who sent money to me. Police didn't even contact me before banning my paytm account and now they're calling more of the customers. I contacted the police man or whatever who registered the complaint, but he cut the call. I got his number from my friend whom he called to confirm if I did scam. Any idea what has to be done now? Note: All customers except that a-hole got the order and I have delivery proof for all orders. It's no scam. We just order at lower price. Paytm is asking for NOC to unblock my account and cyber police is not coordinating with the matter. The customer is stubborn and is not accepting refund (I even said that he can accept the order when he gets and take refund) and is keen to drag this matter. So...what to do? PS: his order amount is Rs. 800.. confused
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Give him 100 extra as compensation. Show him the corrier receipts if you have any.

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he’s not accepting it. The order is not tracable but I have sent him screenshot of order. confused

Deal Cadet Deal Cadet
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kaam 25 ho gya bhai ka to flushed

Deal Subedar Deal Subedar
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Looks like(not sure) the matter you have provided is half true or full false.
Some reasons below.

If i am not wrong this kind of commission/reference business is based on Instagram and whatsapp groups . In which you can order by only showing images . No physical interface. No registration as re-seller as all matter is online and mobile based .

1) 90% of IG sellers sells 1st copy products or imported from international e-commerce websites .
2) Most of them are fake . You will find every day this thugs info in local page of  new papers .
3) No police allow you to file complaint in problem less than 10,000 (ligaly they can’t refuse , but they do everywhere)
4) if Delhi police is interested in case , there should be bigger reason . Not a single 800 .
5) if you are 100% genuine seller , then why in worry . Thats police , they will do nothing if you genuine . And will do everything if you’re not.

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The guy lives in Delhi so he registered the case there. Yeah nothing to worry we are genuine.. All customers except him have revived the order.
🙄 One thing more. He dealt with the other guy whole ordering. I only manage payments and order….

Deal Subedar Deal Subedar
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You receive the product to your address and send it to customer or directly put customer address on aliexpress etc.

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Delivered the product twice, refunded the money as well. That customer is an asshole and reported a fake case. Now these mofos police officials making excuses contact them, they’re not available etc.

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What to do? I can’t go Delhi and the customer is saying he doesn’t want to go police… 😭 But police is saying he needs to be present there.

Critic Critic
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Hire a good lawyer,nothing else you can do.Use it as a lesson for future.

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Lesson what? To not deal with Indians (exaggerated intentional anger)? 😏 Police should have heard both parties

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Deal Cadet Deal Cadet
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I think you want to loot customers. if small money is there u thought no one will go to police………something fishy.. if other accepts doesnt gave complaint and u have good review doesnt mean your business is genuine

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Y would I post on dd then? The person got the product, a replacement and then a refund. He even did not return the first item and we didn’t ask either… He even took the replacement and asked for refund. Since he already filed a case we gave him refund

Generous Generous
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dimers keep product , with refund and give 1* on playstore but they never complains to police

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😂 I am a dimer

Deal Newbie Deal Newbie
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Sir Mera Paytm account block ho gaya hai usko unblock karvana hai 

Deal Subedar Deal Subedar
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So what is the final story on this? 

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No story. Police won't unblock w/o the customer being physically present to submit that h has received the order. Customer won't go to police station citing excuses.


Generous Generous
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Product kya tha yeh toh bataado

Do you have a copy of the complaint?

Looks like the Buyer has used his contacts to file the complaint unofficially.

That's why the police guy is working unofficially on this case

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