https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8741366
Dolby Atmos works only in earphones, right?
S20 FE 5G Users - Is your phone volume okay?
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Can't really figure it out if it's a bug or a speaker-related issue. The phone volume is like 10% when set @ 50%. Be it I use for media or call. The main speaker as well as the earpiece.
It's totally fine when I set it at 100-80%. It's as loud as it should be. But after 50% the problem starts.
Have uploaded a 20 seconds video here where I am playing a song in 100-0% volume. You can check for a better understanding.
https://r2.community.samsung.com/t5/Galaxy-S/Vo...
I am on the latest September patch, and read on the internet that the latest patch has many bugs. And some suggested wiping the cache, turning Dolby Atmos off, did that but no change.
The phone is still in the return period BTW. Suggest what to do?
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https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8741369
BTW tried earbuds. The volume is working fine on it.
https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8741373
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On my s10 lite (s20 fe's predecessor) it was exclusive to earphones.
Most probably looks like a software bug, which they'll hopefully address.
bad thing about phone manufacturer (inc. apple ) is that they don't provided information on what they fixed on software update of bug fixes in change logs....
Tejaa wrote:Oh,It works on speaker as well.
On my s10 lite (s20 fe's predecessor) it was exclusive to earphones.
Most probably looks like a software bug, which they'll hopefully address.
bad thing about phone manufacturer (inc. apple ) is that they don't provided information on what they fixed on software update of bug fixes in change logs....
https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8741375
I'd suggest check on Samsung Members app with s20 fe search filter (if it's a known issue) Btw Which SW version are you on?
I'd suggest get it thoroughly checked before your return period lapses because i gifted my sister a m52 5G and it has weird issue where during calls only Bluetooth and speakers are active.
After two Service centre session, the best they do is format the phone and hand it back to you after few days.
M series are infamous for strange issue but I'm surprised S 20 fe (wildly popular) having that issue
I'd suggest get it thoroughly checked before your return period lapses because i gifted my sister a m52 5G and it has weird issue where during calls only Bluetooth and speakers are active.
After two Service centre session, the best they do is format the phone and hand it back to you after few days.
M series are infamous for strange issue but I'm surprised S 20 fe (wildly popular) having that issue
https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8741379
xxxyyyzzz wrote:
I'd suggest check on Samsung Members app with s20 fe search filter (if it's a known issue) Btw Which SW version are you on?
I'd suggest get it thoroughly checked before your return period lapses because i gifted my sister a m52 5G and it has weird issue where during calls only Bluetooth and speakers are active.
After two Service centre session, the best they do is format the phone and hand it back to you after few days.
M series are infamous for strange issue but I'm surprised S 20 fe (wildly popular) having that issue
I am on the latest September version. I asked in this device telegram group as well. A member said he is hearing about this issue for the first time. And he confirmed that his device doesn't behave like this.
Or maybe my speaker isn't calibrated properly, his phone is 1 year old. He is also on the same software version.
I will search on Samsung members app tomorrow, thanks for the search filter trick buddy.
BTW in reddit I found one similar case, but that is it. 😬
https://www.reddit.com/r/GalaxyS20FE/comments/t...
CC: @getready
https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8741394
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Tejaa wrote:I am on the latest September version. I asked in this device telegram group as well. A member said he is hearing about this issue for the first time. And he confirmed that his device doesn't behave like this.
Or maybe my speaker isn't calibrated properly, his phone is 1 year old. He is also on the same software version.
I will search on Samsung members app tomorrow, thanks for the search filter trick buddy.
BTW in reddit I found one similar case, but that is it. 😬
https://www.reddit.com/r/GalaxyS20FE/comments/t...
CC: @getready
Hardware issue, then bhai.
Do a factory reset in front of the service guys asap n replace the device.
https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8741425
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If we reduce the volume less than 50 it seems like the speaker is very very low.Need to keep it next to ear in order to hear it.
Tejaa wrote:I guess you are not alone.Even I'm also having the same issue in my samsung 20fe.I was thinking of full reset. The speaker is not calibrated properly .I am on the latest September version. I asked in this device telegram group as well. A member said he is hearing about this issue for the first time. And he confirmed that his device doesn't behave like this.
Or maybe my speaker isn't calibrated properly, his phone is 1 year old. He is also on the same software version.
I will search on Samsung members app tomorrow, thanks for the search filter trick buddy.
BTW in reddit I found one similar case, but that is it. 😬
https://www.reddit.com/r/GalaxyS20FE/comments/t...
CC: @getready
If we reduce the volume less than 50 it seems like the speaker is very very low.Need to keep it next to ear in order to hear it.
https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8741611
I have not installed latest update, my sound output is fine at 50% volume
https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8741701
Samsung is treating their lite, fe series phones like n India
Whereas the higher end series is always n America or Russia
The mid rangers like m etc. Series are always treated like.... Well rehen do ab kya hi kehne
https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8741728
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Aravind_18 wrote:Are you on the September patch as well?
I guess you are not alone.Even I'm also having the same issue in my samsung 20fe.I was thinking of full reset. The speaker is not calibrated properly .
If we reduce the volume less than 50 it seems like the speaker is very very low.Need to keep it next to ear in order to hear it.
https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8741786
xxxyyyzzz wrote:Checked the Samsung member forum. No one has this issue.
I'd suggest check on Samsung Members app with s20 fe search filter (if it's a known issue) Btw Which SW version are you on?
I'd suggest get it thoroughly checked before your return period lapses because i gifted my sister a m52 5G and it has weird issue where during calls only Bluetooth and speakers are active.
After two Service centre session, the best they do is format the phone and hand it back to you after few days.
M series are infamous for strange issue but I'm surprised S 20 fe (wildly popular) having that issue
https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8741820
Try safe mode.
on reset - reset all settings.
Check if there is a volume limit on
Settings>sound and vibration>volume>click the hamburger menu (upper right)>media volume limit. Turn it off. found this on Samsung forum.
https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8741821
Found many similar complaints (caused by a software update) for A/M series phones on Samsung community.
1. Try safe mode and see if the same issue occurs even there
2. Factory reset
If the issue still remains then request replacement/refund. For every minor issue, samsung demands motherboard replacement (They don't seem to be doing firmware downgrades at service center). Even though they will do it for free now, opening up a device (well within the refund/replacement period) doesn't sound right.
https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8742024
https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8742030
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Aravind_18 wrote:Any idea if it's started after the update or you bought it recently and didn't notice properly before updating like me?
Yes updated to September patch recently.
https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8742035
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I was not giving it importance during the initial days.But definitely it was not this low.
Tejaa wrote:It was there before the September update.I bought during may and it was not there previously.Recently it got messed up.
Any idea if it's started after the update or you bought it recently and didn't notice properly before updating like me?
I was not giving it importance during the initial days.But definitely it was not this low.
https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8742050
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Aravind_18 wrote:Thanks. Let me try downgrade to the July or August patch and see if it helps else have no option but to place a replace request.
It was there before the September update.I bought during may and it was not there previously.Recently it got messed up.
I was not giving it importance during the initial days.But definitely it was not this low.
https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8742296
getready wrote:Tried safe mode, factory reset, and then, at last, downgraded to July security patch using Odin. No change. Just place a replacement request but Amazon saying a technician will visit first and according to the report we will take action. Aren't they doing direct replacements these days? I have sent an email with the video also to the ecr team.Found many similar complaints (caused by a software update) for A/M series phones on Samsung community.
1. Try safe mode and see if the same issue occurs even there
2. Factory resetIf the issue still remains then request replacement/refund. For every minor issue, samsung demands motherboard replacement (They don't seem to be doing firmware downgrades at service center). Even though they will do it for free now, opening up a device (well within the refund/replacement period) doesn't sound right.
https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8742297
Simbha3 wrote:No volume limit. And tried the first two options as well.Try safe mode.
on reset - reset all settings.
Check if there is a volume limit on
Settings>sound and vibration>volume>click the hamburger menu (upper right)>media volume limit. Turn it off. found this on Samsung forum.
https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8742304
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Tejaa wrote:No direct replacements even for renewed mobiles/tablets (Technician visited last time to confirm the issue)
Tried safe mode, factory reset, and then, at last, downgraded to July security patch using Odin. No change. Just place a replacement request but Amazon saying a technician will visit first and according to the report we will take action. Aren't they doing direct replacements these days? I have sent an email with the video also to the ecr team.
https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8742425
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Recorded a full video in the July patch, currently again updating to the September patch, to compare for the last time, and if there is a huge difference will head back to the July patch and cancel the amazon appointment, will keep the device.
CC: @Simbha3 @xxxyyyzzz
getready wrote:Update: Now after an hour, I am seeing the sound is better on the July patch actually, Compared the sound with a Redmi phone, a minor difference in the 30% level, that's it.
No direct replacements even for renewed mobiles/tablets (Technician visited last time to confirm the issue)
Recorded a full video in the July patch, currently again updating to the September patch, to compare for the last time, and if there is a huge difference will head back to the July patch and cancel the amazon appointment, will keep the device.
CC: @Simbha3 @xxxyyyzzz
https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8742439
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Tejaa wrote:
Update: Now after an hour, I am seeing the sound is better on the July patch actually, Compared the sound with a Redmi phone, a minor difference in the 30% level, that's it.
Recorded a full video in the July patch, currently again updating to the September patch, to compare for the last time, and if there is a huge difference will head back to the July patch and cancel the amazon appointment, will keep the device.
CC: @Simbha3 @xxxyyyzzz
Bhai tm q engineer baney huye ho. Just return it.
https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8742445
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Tejaa wrote:Dont take risk get a replacement.xda is gone otherwise you would havw gotten help from there. check reddit
Update: Now after an hour, I am seeing the sound is better on the July patch actually, Compared the sound with a Redmi phone, a minor difference in the 30% level, that's it.
Recorded a full video in the July patch, currently again updating to the September patch, to compare for the last time, and if there is a huge difference will head back to the July patch and cancel the amazon appointment, will keep the device.
CC: @Simbha3 @xxxyyyzzz
https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8742840
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Tejaa wrote:That's some spirit. If one can turn off updates , then any device will last at least 3-4 years.
Update: Now after an hour, I am seeing the sound is better on the July patch actually, Compared the sound with a Redmi phone, a minor difference in the 30% level, that's it.
Recorded a full video in the July patch, currently again updating to the September patch, to compare for the last time, and if there is a huge difference will head back to the July patch and cancel the amazon appointment, will keep the device.
CC: @Simbha3 @xxxyyyzzz
https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8742985
https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8743089
https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8743654
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Meanwhile, I called the previous operator and asked if he received my appointment, he gave a hint that even though he registered using multiple names in Amazon as an operator, this ain't his. He told me you must have received a call from a girl whose Hindi is unclear, kind of regional language mix. I am like bro?!
I then attended her call and told her that this is my second and last attempt and that the previous operator wasted time. She did similar tests and said she will write a return email from her end. After 30mins I got an email saying the service completed. Then I tried to place a replacement request and it worked. But now the expected delivery date is Oct 10 to Oct 22. By then I might get a scratch on the phone, already handling very delicately.
@Tejaa