Samsung scammed me for 10k need dimer army HELP!!

244°
Deal Subedar
Demondealer

Need help to bring this to Samsung notice : https://twitter.com/eswar43/status/144169553847...

https://www.reddit.com/r/india/comments/pv35z4/...


Got promotional emails from samsung india saying that i was eligible for 10,000 evoucher if i pre order fold 3 before 09-sept-2021 and i purchased it on 09-sept itself and got the delivery on 10-sept. according to email i should be receiving the voucher in 7days but i never got it

Offer : https://imgur.com/a/I...uv
offer link : https://www.samsung.com/in/microsite/owba/hhp-c...
called customer care number like 10 times and they don’t have any info on this offer and they asked me to email, which i did. then i got a reply saying that i will receive the voucher in 24-48hrs but never received it once again

email received : https://imgur.com/c...PC

once again i replied to that email also but never received any reply, its like they are ignoring me

  • i have already contacted
  • twitter support (they are like robots, says contact customer care number),
  • customer care number (asking me to email them)
  • email support abandon ship. i think i got caught in a scam. i should have stayed with my iPhone 12 pro max sad

HOW TO TAKE ACTION ON SAMSUNG?

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The PostMighty The PostMighty
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Demondealer wrote:

@Xxxyyyzzz @aniket1587 @utking

the offer link is still working right now.

https://www.samsung.com/in/microsite/owba/hhp-c...

• In case of any mismatch between the number on which the Offer SMS was received, and the redemption mobile
number, the customer will not be able to avail the Offer and no claims will be entertained in this regard. (Since you are thinking about taking legal actions, I hope this is not the case)
• In case customer is eligible for the Offer and still is not able to avail Offer, he/she may call – Samsung eStore helpdesk 1800-40-726-7864, or email at [email protected] (You already tried these, I also suggest Ajit Kumar, Grievance Officer)
• The complaint (if any) should be registered before 31st December 2021 with the Mobile number on which Offer SMS was received along with proof of SMS. No claims will be entertained post 31st December 2021, irrespective of eligibility. (Nothing to do here, you already did this)

I think it has mostly got to do with received offer notification and mobile number on Offer.
Please check SMS and spam folder also, maybe you already got and missed it in the spam folder
@Demondealer Why have you not hid your ticket id in shared images?

The PostMighty The PostMighty
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Demondealer wrote:

used the same emailid, same mobile number and purchased though the link given. so no mistake anywhere

and also there is no pdf anywhere to find the t and c for this offer. even Samsung cc docent know about this offer

they simply said if you receive the email then you will get the voucher. thats it

Broooooooo,
There’s a 2 page PDF for that offer with gazillion rules.
I already advised, Their CC is dumb AF, don’t waste 1 more minute talking to them. Nothing much they can do, as they don’t know much.
Here u go.

https://drive.google.com/file/d/1FsEsbeiT7-eSmD...

Deal Subedar Deal Subedar
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xxxyyyzzz wrote:

Broooooooo,
There’s a 2 page PDF for that offer with gazillion rules.
I already advised, Their CC is dumb AF, don’t waste 1 more minute talking to them. Nothing much they can do, as they don’t know much.
Here u go.

https://drive.google.com/file/d/1FsEsbeiT7-eSmD...

did you even get that pdf lmao. ur a legend.

i got the email and push notification and purchased using the same email id and mobile

so i have to be eligible. also i have forwarded the email to which u gave me above

now rest is in gods hands

ps : the rep from ([email protected] ) said i will receive it so i should get it

https://www.desidime.com/links?ref=discussion&c...

Deal Cadet Deal Cadet
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thsi is why all E-commerce is shifting to amazon/flipkart

The PostMighty The PostMighty
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Demondealer wrote:
did you even get that pdf lmao. ur a legend.

i got the email and push notification and purchased using the same email id and mobile

so i have to be eligible. also i have forwarded the email to which u gave me above

now rest is in gods hands

ps : the rep from ([email protected] ) said i will receive it so i should get it

https://www.desidime.com/links?ref=discussion&c...

Samsung has too many hidden terms and conditions which they always include in offer page.
Even during watch prebook, they said prebook guys will get 6k voucher but in t£c, they mentioned you can only buy charger and watch band with that voucher sweat_smile.
That’s why i insisted you on getting hands on that pdf.

Good to hear that you’ll get your 10k vouchers soon and it can be redeemed on any item. Hope i get my buds live soon.
Btw, afaik you need to use that whole voucher amount on single purchase only, so redeem wisely as they run three different e-sites with each having different sale price. sweat_smile

The PostMighty The PostMighty
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demerius2020 wrote:

thsi is why all E-commerce is shifting to amazon/flipkart

That depends bro, Sometimes the offer Samsung gives on products, Amazon and Flipkart cant even match it remotely close.
Plus Samsung has a huge product catalogue, so they can easily afford to do that.

Deal Subedar Deal Subedar
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xxxyyyzzz wrote:

Samsung has too many hidden terms and conditions which they always include in offer page.
Even during watch prebook, they said prebook guys will get 6k voucher but in t£c, they mentioned you can only buy charger and watch band with that voucher sweat_smile.
That’s why i insisted you on getting hands on that pdf.

Good to hear that you’ll get your 10k vouchers soon and it can be redeemed on any item. Hope i get my buds live soon.
Btw, afaik you need to use that whole voucher amount on single purchase only, so redeem wisely as they run three different e-sites with each having different sale price. sweat_smile

pls share links of all different sites.

The PostMighty The PostMighty
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kukdookoo wrote:

pls share links of all different sites.

yes, but you will need to have access to login into those.
One is for the normal consumer (https://www.samsung.c...n/), 20K voucher makes some good deals.
.
The second one is for corporate employees other than Samsung, any reputable company email id should work, this site has the best prices for most of the products.
(https://www.samsung.com/in/store/corp...e/)
.
The third site only works with the office email id of Samsung employees or its sister companies like JBL and Harman. (https://www.samsung.com/in/web/sso/employee/log...)

Third site has ultra level deals no one can match, (only new product launches and refurbished mobiles)

The phone Demondealer bought, offer was 10k instant cb and free galaxy buds pro and something I think. Don’t remember exact deal as I was not interested in making that huge a purchase.

Deal Subedar Deal Subedar
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xxxyyyzzz wrote:

yes, but you will need to have access to login into those.
One is for the normal consumer (https://www.samsung.c...n/), 20K voucher makes some good deals.
.
The second one is for corporate employees other than Samsung, any reputable company email id should work, this site has the best prices for most of the products.
(https://www.samsung.com/in/store/corp...e/)
.
The third site only works with the office email id of Samsung employees or its sister companies like JBL and Harman. (https://www.samsung.com/in/web/sso/employee/log...)

Third site has ultra level deals no one can match, (only new product launches and refurbished mobiles)

The phone Demondealer bought, offer was 10k instant cb and free galaxy buds pro and something I think. Don’t remember exact deal as I was not interested in making that huge a purchase.

They called me this afternoon. She said sorry and all. Even gave an extra 2k voucher for all the headaches. Total 12k. Ordered watch 4 lte 🤣🙆

The PostMighty The PostMighty
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Demondealer wrote:

They called me this afternoon. She said sorry and all. Even gave an extra 2k voucher for all the headaches. Total 12k. Ordered watch 4 lte 🤣🙆

I’ve not heard anything from them yet sleepy. Maybe tomorrow.
Let’s see what happens. Anyways congratulations for the watch 4 lte.
I got the 44mm non lte, it’s terrific.

Deal Subedar Deal Subedar
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Damm. Should I have gone for 44 too. My wrist are small. How’s the battery life?

Also I went with classic version as I already have the active 2 bluew version

The PostMighty The PostMighty
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Demondealer wrote:

Damm. Should I have gone for 44 too. My wrist are small. How’s the battery life?

Also I went with classic version as I already have the active 2 bluew version

If possible, cancel 40mm. I Preordered 40mm for 19k,cancelled and paid 5k extra for 44mm bt version.
Don’t regret my decision.
I’m glad i went with 44mm.
And dont get lte variant, atleast not in india.
You won’t get gpay or Samsung pay.
.
Classic one is subjective, i couldn’t justify paying 8k extra for stainless steel build and that mechanical bezel(which is very cool imo).
I use spigen case and tempered glass so would have to hide it anyways.

Missing