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SBI BPCL Octane Card

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Jeevan16

I have recently taken a SBI BPCL Octane Card considering my fuel usage. But surprisingly even if I fill at BPCL petrol pumps i am not receiving the 25x rewards and 1% surcharge. When raised with SBI customer care, they are closing the request saying that petrol pump is not a BPCL one. Has any one faced this issue before and how was it sorted. Is there any specific list of pumps we have to fill in to get the benefits.

This 1500+GST fee per year card is of no use to me if they are not honouring the petrol pump rewards offer.

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Deal Cadet Deal Cadet
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You would have fuel card swipe receipt right? Use that to complain

Cool Cool
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MrMonkey wrote:
You would have fuel card swipe receipt right? Use that to complain
Unfortunately i didn't store them. Need to store them from now
Hunk Hunk
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What Description shows in transaction history like some random Name or petrol pump name ?

Deal Subedar Deal Subedar
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Points only get credited properly if petrol pump swipes on SBI machine.

Cool Cool
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SIMMBA wrote:

What Description shows in transaction history like some random Name or petrol pump name ?

It’s showing the name of the enterprise.not showing like BPCL/HPCL kind of

Hunk Hunk
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Jeevan16 wrote:

It’s showing the name of the enterprise.not showing like BPCL/HPCL kind of

Ok… Same description for my card.. have to wait for my first bill generation.. i have opted normal card 499+gst .

Cool Cool
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shivrajsingh wrote:

Points only get credited properly if petrol pump swipes on SBI machine.

It was not mentioned anything about this in card TnC. Seems they are cheating people

Deal Subedar Deal Subedar
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Jeevan16 wrote:

It was not mentioned anything about this in card TnC. Seems they are cheating people

Issue is not only in getting reward, you will also have a tough time in redeeming them😁

Online redemption value is very low.

and on petrol pumps, Only few petrol pumps know / are willing to redeem points. Like 1 out of 10. 


Hotshot Hotshot
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In how many days points get credited after CC swipe on HPCL pump with SBI BPCL Rupay variant ?

Filled fuel worth 4000 today morning .

Edit : Fueled at BPCL Pump.  (Not HPCL)

Pro Blogger Pro Blogger
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Cool07 wrote:

In how many days points get credited after CC swipe on HPCL pump with SBI BPCL Rupay variant ?

Filled fuel worth 4000 today morning .

SBI BPCL CC rewards cashback valid only on BPCL petrol pump not HPCL.

Hotshot Hotshot
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Cool07 wrote:

In how many days points get credited after CC swipe on HPCL pump with SBI BPCL Rupay variant ?

Filled fuel worth 4000 today morning .

Edit : Fueled at BPCL Pump.  (Not HPCL)



Hotshot Hotshot
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abhishek012 wrote:

SBI BPCL CC rewards cashback valid only on BPCL petrol pump not HPCL.

Good catch, actually I filled at BPCL only somehow wrote HPCL 😂



Deal Cadet Deal Cadet
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Check the sbi card website for the eligible petrol pump list. Not all BPCL pumps provide the cb.

Deal Cadet Deal Cadet
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Cool07 wrote:

In how many days points get credited after CC swipe on HPCL pump with SBI BPCL Rupay variant ?

Filled fuel worth 4000 today morning .

Edit : Fueled at BPCL Pump.  (Not HPCL)

Whenever the transaction gets settled. It ranges from 48-72 hours

Deal Cadet Deal Cadet
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shivrajsingh wrote:

Points only get credited properly if petrol pump swipes on SBI machine.

No. I am getting points after swiping on HDFC machine.

Deal Cadet Deal Cadet
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Cool07 wrote:

In how many days points get credited after CC swipe on HPCL pump with SBI BPCL Rupay variant ?

Filled fuel worth 4000 today morning .

Edit : Fueled at BPCL Pump.  (Not HPCL)

And to be on safer side always fill petrol of amount less than 4000 because customer care sometimes catch us on 4000 rs limit.

Cool Cool
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tuckless wrote:

Check the sbi card website for the eligible petrol pump list. Not all BPCL pumps provide the cb.

Can u share the link

Deal Cadet Deal Cadet
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Jeevan16 wrote:
Can u share the link
Google sbi card octane- open official website- look for other benefits then click learn more. There you will find the list.
Deal Cadet Deal Cadet
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all bpcl pumps are eligible but the catch is not all pos availabe on that pumps are eligible,, i am sure about pinelabs pos is eligible not sure about others…

next time try a bpcl fuel station and then wait 1-2 days when trasaction settled check you got rewards points correctly, if ok then always fill from that pump or you can try other pumps and check them..

very imprtant – points credited only after that transaction settled and surcharge is only for transaction above 400-500   and also surcharge value is also limited everymonth(check according to your card on website)

Deal Cadet Deal Cadet
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Do we get the 6000 reward points on this card annually after renewing the card? Or is this only for first year?

Cool Cool
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anumod wrote:

Do we get the 6000 reward points on this card annually after renewing the card? Or is this only for first year?

Only first year.. after that fee is waived if annual spend is 2L or above

Deal Cadet Deal Cadet
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Jeevan16 wrote:

Only first year.. after that fee is waived if annual spend is 2L or above

ok then its a waste card for me. Thanks for clearing it

Cool Cool
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After raising complaint on SBI cards app, customer care team credited those 25x points on my account. It took 2 weeks after raising the complaint
Hunk Hunk
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Jeevan16 wrote:
After raising complaint on SBI cards app, customer care team credited those 25x points on my account. It took 2 weeks after raising the complaint
Same for me.. i complaint vthout any hope.. n also called agents who provide card .. They said every outlet is eligible for points. Then I sent  pdf of the outlets after tht they not responded .. now i again fill fuel from different nearby outlet..let's see.. Yesterday they credited joining  bonus Points.
Cool Cool
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SIMMBA wrote:
Same for me.. i complaint vthout any hope.. n also called agents who provide card .. They said every outlet is eligible for points. Then I sent  pdf of the outlets after tht they not responded .. now i again fill fuel from different nearby outlet..let's see.. Yesterday they credited joining  bonus Points.
Last week i have filled in a pump which is not in that pdf list. and i received the points same day transaction got posted on account. this time i had took the bill and invoice from them to be safe side. 

seems issue is very random.
Deal Captain Deal Captain
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Jeevan16 wrote:
Last week i have filled in a pump which is not in that pdf list. and i received the points same day transaction got posted on account. this time i had took the bill and invoice from them to be safe side. 

seems issue is very random.
Is it any bank POS bro?
Deal Captain Deal Captain
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I talked to sbi CC and they confirmed me that points can be earned for refuelling at any bpcl outlet only redemption can be done at selected outlets given in pdf.

Deal Cadet Deal Cadet
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Can anyone please confirm if SBI BPCL works during Amazon and Flipkart sales for instant discounts? I was planning to apply for that but came across someone who said instant discount is not working during sales. So, confused about it
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