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SBI BPCL Octane Card

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Jeevan16

I have recently taken a SBI BPCL Octane Card considering my fuel usage. But surprisingly even if I fill at BPCL petrol pumps i am not receiving the 25x rewards and 1% surcharge. When raised with SBI customer care, they are closing the request saying that petrol pump is not a BPCL one. Has any one faced this issue before and how was it sorted. Is there any specific list of pumps we have to fill in to get the benefits.

This 1500+GST fee per year card is of no use to me if they are not honouring the petrol pump rewards offer.

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Deal Cadet Deal Cadet
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You would have fuel card swipe receipt right? Use that to complain

Cool Cool
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Unfortunately i didn't store them. Need to store them from now
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Hunk Hunk
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What Description shows in transaction history like some random Name or petrol pump name ?

Cool Cool
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It’s showing the name of the enterprise.not showing like BPCL/HPCL kind of

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Deal Subedar Deal Subedar
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Points only get credited properly if petrol pump swipes on SBI machine.

Cool Cool
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It was not mentioned anything about this in card TnC. Seems they are cheating people

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Generous Generous
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In how many days points get credited after CC swipe on HPCL pump with SBI BPCL Rupay variant ?

Filled fuel worth 4000 today morning .

Edit : Fueled at BPCL Pump.  (Not HPCL)

Finance Ninja Finance Ninja
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SBI BPCL CC rewards cashback valid only on BPCL petrol pump not HPCL.

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Deal Cadet Deal Cadet
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Check the sbi card website for the eligible petrol pump list. Not all BPCL pumps provide the cb.

Cool Cool
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Can u share the link

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Helpful Helpful
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all bpcl pumps are eligible but the catch is not all pos availabe on that pumps are eligible,, i am sure about pinelabs pos is eligible not sure about others…

next time try a bpcl fuel station and then wait 1-2 days when trasaction settled check you got rewards points correctly, if ok then always fill from that pump or you can try other pumps and check them..

very imprtant – points credited only after that transaction settled and surcharge is only for transaction above 400-500   and also surcharge value is also limited everymonth(check according to your card on website)

Deal Cadet Deal Cadet
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Do we get the 6000 reward points on this card annually after renewing the card? Or is this only for first year?

Cool Cool
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Only first year.. after that fee is waived if annual spend is 2L or above

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Cool Cool
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After raising complaint on SBI cards app, customer care team credited those 25x points on my account. It took 2 weeks after raising the complaint
Hunk Hunk
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Same for me.. i complaint vthout any hope.. n also called agents who provide card .. They said every outlet is eligible for points. Then I sent  pdf of the outlets after tht they not responded .. now i again fill fuel from different nearby outlet..let's see.. Yesterday they credited joining  bonus Points.
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Deal Captain Deal Captain
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I talked to sbi CC and they confirmed me that points can be earned for refuelling at any bpcl outlet only redemption can be done at selected outlets given in pdf.

Deal Cadet Deal Cadet
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Can anyone please confirm if SBI BPCL works during Amazon and Flipkart sales for instant discounts? I was planning to apply for that but came across someone who said instant discount is not working during sales. So, confused about it
Cool Cool
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Yes worked.
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Deal Cadet Deal Cadet
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Just a FYI:
I have used the card at multiple BPCL outlets across states and cities and i never had an issue with points and surcharge credit regardless of the bank POS machine used. I didnt even pay attention to which bank machine was used recently as its tap and pay and i don't need the machine to face me to enter the PIN. Transactions for were in range of 2.5k couple of years back which has increased to 3.4k because of fuel prices.

However redemption was done at a single outlet where i noticed they have a Pinelabs POS machine.

Generous Generous
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Mine is opposite. Fueled approx 9k woeth fuel from BPCL pinelabs machine got only 90 points till now.
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Wingman Wingman
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Anyone tell if we use bpcl octane or bpcl sbi normal cc will get points or cbk of 6.25% and 3.25% at bpcl outlet ???
Deal Subedar Deal Subedar
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Points
Deal Newbie Deal Newbie
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If we fill Rs 500 petrol how much points we are supposed to get ?

Deal Cadet Deal Cadet
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Did anyone try using this card on their app smartdrive? Does it give 25X?
Generous Generous
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I am not getting points for most of my BPCL txns , is there any way to change SBI BPCL rupay to visa / mastercard variant? any charges for that.


Generous Generous
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Screenshot2023-01-04-14-24-10-505com.android.chromeHas anyone tried bharat gas bill payment on bharat gas website as mentioned in sbi site and got 25x reward points?
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