SBI Card late fee scam

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Deal Subedar
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I have SBI card and last month got bill around 47500.. I got around 1200 refund from flipkart & paid 47000 separately..
Now they have charged me Rs. 1900+350 GST.. Stating that you had paid 500 less.. and the refund you got will be adjusted in next statement..
Shocked to hear that.. I used to pay the pending amount in other bank also and haven’t got any problems yet.. But this SBi has it’s own rule.

Anyone else face same issue?? Will they revert charges?

Guys pls beware & Don’t rely on rely on refunds.. Always pay full amount

34 Comments  |  
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no scam

in every bill statement they mention this… Refund is not considered as payment. and you have to pay full amount regardless of refund if any received

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Nothing shocking here, that’s the process. Not all banks consider a refund as a payment.
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Just imagine if you have 50k due on your card and your card limit is 1.5L, now what you are doing every month is, ordering something online worth 50k+ and canceling, if they consider a refund as a payment you are just extending the due date of your previous due amount. This way one can extend till unlimited days. It’s a loss for them.

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Tejaa wrote:

Nothing shocking here, that’s the process. Not all banks consider a refund as a payment.
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Just imagine if you have 50k due on your card and your card limit is 1.5L, now what you are doing every month is, ordering something online worth 50k+ and canceling, if they consider a refund as a payment you are just extending the due date of your previous due amount. This way one can extend till unlimited days. It’s a loss for them.

BTW, @chiraggyl170 talk to them, they will refund as an exception.

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Unless refund is reflected in the same cycle, it still has to be paid

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dont know about sbi but icici considers it as payment….

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Tejaa wrote:

Nothing shocking here, that’s the process. Not all banks consider a refund as a payment.
.
Just imagine if you have 50k due on your card and your card limit is 1.5L, now what you are doing every month is, ordering something online worth 50k+ and canceling, if they consider a refund as a payment you are just extending the due date of your previous due amount. This way one can extend till unlimited days. It’s a loss for them.

Agreed.. They don’t have to adjust for this month transaction.. But if the transaction refunded is from last statement.. then they should do that..

Imagine.. I bought something worth 50k in my last days of statement generation.. got some fault & returned it.. Now i have to pay 50k back to them.. SBi will owe me 50k.. until I consume the full amount.. may be I don’t want to use SBI card until next 3-4 months or more.. my money will be stuck with them..

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Tejaa wrote:

BTW, @chiraggyl170 talk to them, they will refund as an exception.

Thanks.. Just did that.. they took request… strangely I got msg of 1047 reversal.. Instead of 1900+347.. He told me to wait till 12th dec..

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chiraggyl170 wrote:

Agreed.. They don’t have to adjust for this month transaction.. But if the transaction refunded is from last statement.. then they should do that..

Imagine.. I bought something worth 50k in my last days of statement generation.. got some fault & returned it.. Now i have to pay 50k back to them.. SBi will owe me 50k.. until I consume the full amount.. may be I don’t want to use SBI card until next 3-4 months or more.. my money will be stuck with them..

Yeah, I can understand but it’s not SBI alone, many banks does this and there are some banks who consider a refund as payment like ICICI.

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chiraggyl170 wrote:

Thanks.. Just did that.. they took request… strangely I got msg of 1047 reversal.. Instead of 1900+347.. He told me to wait till 12th dec..

They refunds everything, even the GST. If you don’t receive it, raise another ticket.

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chiraggyl170 wrote:

Thanks.. Just did that.. they took request… strangely I got msg of 1047 reversal.. Instead of 1900+347.. He told me to wait till 12th dec..

Do keep us posted once they waive all your excess charges.

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akki.akki wrote:

dont know about sbi but icici considers it as payment….

But in T&C they are also clear “Refunds are not considered payments”
Every bank has the same rule though many adjust refund
@chiraggyl170 best way is to pay full amount and ask them to refund it to source

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caks2006407 wrote:

But in T&C they are also clear “Refunds are not considered payments”
Every bank has the same rule though many adjust refund
@chiraggyl170 best way is to pay full amount and ask them to refund it to source

yes icici does say this…but anyhow it is reflected as payment….

the best way is to check if refund is subtracted from outstanding or not.

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Tejaa wrote:

Yeah, I can understand but it’s not SBI alone, many banks does this and there are some banks who consider a refund as payment like ICICI.

Ohh.. Need to take care then.. I do this quite often.. I guess.. last month did with ICICI too confused .. need to check statement

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akki.akki wrote:

yes icici does say this…but anyhow it is reflected as payment….

the best way is to check if refund is subtracted from outstanding or not.

Thanks for confirmation.. last month did with ICICI too.. Will check my next statement carefully

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chiraggyl170 wrote:

Agreed.. They don’t have to adjust for this month transaction.. But if the transaction refunded is from last statement.. then they should do that..

Imagine.. I bought something worth 50k in my last days of statement generation.. got some fault & returned it.. Now i have to pay 50k back to them.. SBi will owe me 50k.. until I consume the full amount.. may be I don’t want to use SBI card until next 3-4 months or more.. my money will be stuck with them..

This is how credit cards work , banks can’t make rules to please our wits and whims .

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akki.akki wrote:

dont know about sbi but icici considers it as payment….

icici do not consider as payment and even mail u stating same whenever u get refund. pls be careful

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Amex, HSBC and Citi consider refund as payment and reduce the net due amount for the month.
ICICI, HDFC and SBI do not consider.

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if refunded within the billing period, it would be considered as refund else you need to call customer care and sort it out.

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akki.akki wrote:

dont know about sbi but icici considers it as payment….

ICICI clearly says refund is not considered as a payment.

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panchabhut wrote:

Amex, HSBC and Citi consider refund as payment and reduce the net due amount for the month.
ICICI, HDFC and SBI do not consider.

and similarly customer care is also like that only, ICICI, SBI or HDFC will never listen to any reasoning and they will not remove any charges later once they apply them. Amex, Citi does remove them if you give good reason to them.

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saymyname78 wrote:

This is how credit cards work , banks can’t make rules to please our wits and whims .

It’s not our wit and whims… It’s their rule only.. if we are getting refund in same statement period they don’t bill for that.. but if it’s in next statement period.. they force us to pay that amount which is refunded.. which looks a bit odd..
I think they just need to map whether the refund is from previous statement transactions or it’s from current transaction..
If it’s last month statement.. they should consider it and subtract from total dues..

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saymyname78 wrote:

Can someone remove scam from the title of this thread .

Still it look ambiguous to me.. I don’t find any reason to add these charges.. for transaction which are refunded

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This is standard process by SBI.
You should pay full bill amount irrespective of any refunds, cashbacks etc.

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