sbi cards refused to fee reversal what to do next

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kushwahveers...
Hello dimers ,
I am using the sbi simplyclick card  from 1 year . I have spent about 1.5 lakh rs in the year 2022 so i am eligible for anual fee waiver for this year but they have charged me annual fee and they have not revert it . I mailed them and they said that annual fee is a basic card mainting fee and i have to pay it even if i spent 1 lakh they are giving me reason that they have sent milestone achievement gift voucher for me .
So dimer what are your suggestions about how to get back my annual fee .
Thanks in advnce Screenshot20230202-171441Gmail
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Deal Cadet Deal Cadet
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Just apply for card closure and select reason as annual charge.. you will get call and just say that you are closing because they are not waiving it even you spend enough money.. they will surely refund u with GST..

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Deal Cadet Deal Cadet
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It must be reversed in next billing cycle
Deal Captain Deal Captain
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When did you get your card? Your Card Anniversary Year?

Mobile Guru Mobile Guru
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SBI calculates spends for milestone rewards and annual fee differently. 

If they don't reverse this in 13th statement, assume some of your transactions weren't eligible for fee waiver

Generous Generous
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getready wrote:

SBI calculates spends for milestone rewards and annual fee differently. 

If they don't reverse this in 13th statement, assume some of your transactions weren't eligible for fee waiver

Same issue here

Got milestone voucher but not fee reversal just because milestone calculated from 1st month but fee from second month.

Nodal also denied helping

Deal Newbie Deal Newbie
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navkr wrote:
It must be reversed in next billing cycle

Last year it get reversed in the same statement  cycle

Beacon Beacon
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Ask them to compensate via reward points, if they refuse tell them you will cancel the card, they tend to do wonders only when customer cancel their card

Mobile Guru Mobile Guru
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avgn wrote:

Same issue here

Got milestone voucher but not fee reversal just because milestone calculated from 1st month but fee from second month.

Nodal also denied helping

Take it up with Ombudsman. RBI is pretty good these days, even getting calls from them to make sure the banking / cc entity resolved the issue
Helpful Helpful
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Card has milestone benifit.. if soend over 1 or 2 lak in year shoukd be no annual fee.. so why dont u ask that..whatever benifit are with card is extra and for no annual fee also their is tc

Critic Critic
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kushwahveersingh566825 wrote:

Last year it get reversed in the same statement  cycle

SBI card does things in its own random way, better get used to it if planning on keeping sbi card & using it for long(I only have one & now rarely use it so no more tension of annual fee waiver/milestone voucher).

@avgn

Deal Cadet Deal Cadet
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Just apply for card closure and select reason as annual charge.. you will get call and just say that you are closing because they are not waiving it even you spend enough money.. they will surely refund u with GST..

Hunk Hunk
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My card also activated in Jan.. Last year annual fee waived.. But this year charged.. Though I have received the milestone benefit..

Hunk Hunk
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VimAl_Raj wrote:

My card also activated in Jan.. Last year annual fee waived.. But this year charged.. Though I have received the milestone benefit..

@guest_999 @Scorpion

Critic Critic
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VimAl_Raj wrote:

@guest_999 @Scorpion

Most likely, your annual spend from Feb statement date last year didn't meet the 1 lakh spend target but the milestone target spend of 1 lakh completed from jan statement date last year.
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