Banks typically indicate the MCC (merchant category code) of merchants who do not qualify for reward points or cashback. However, Normal credit card users may not be able to identify a merchant's MCC prior to making a payment. Therefore, it would be helpful if the MCC was displayed on the OTP page for customer convenience.
The RBI should consider the importance of customers knowing the MCC of a merchant before making a payment. We suggest that all banks display the MCC of the merchant on the OTP page for online transactions. For offline merchants, the MCC could be displayed on the POS machine, which would be visible to customers.
For the convenience of their customers, it is recommended that HDFC_Bank, the largest private sector bank in India, along with the top three credit card issuers, SBI Card, ICICIBank and Axisbank, step forward and implement this.