SBI credit card credit limit updated after payment then downgraded

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Due date was 27th November
iPid in full via cred on 28 November.
Got the successful credit limit updation text from SBI card also.
In the morning I got another text from SBI card for the credit of the cred cashback.https://cdn0.desidime.com/attachments/photos/652033/medium/Screenshot_20201129-115611759.jpg?1606632235In  that my credit limit has been like before paying the bill onle (see screenshot)
Please help

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Verified the Updated limit via SBI Card Portal/App?

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getready wrote:

Verified the Updated limit via SBI Card Portal/App?

Last night it was 83812, like the second last text.
Today it is 74838, like the last text

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check in unbilled , transaction and payment option
then reply

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kipte.khoka wrote:

Last night it was 83812, like the second last text.
Today it is 74838, like the last text

cred cashback will be credited to the card more or less at the same time when the Bill amount was paid.. so it may be because of the message delivery issues.
check in the app for actual limit

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kipte.khoka wrote:


https://cdn0.desidime.com/attachments/photos/652038/medium/Screenshot_20201129-124424313.jpg?1606634072Please advise @getready

Current+Unbilled outstanding, both are same (154*) which means SBI got the amount and there’s some issue with the credit limit display (which should get fixed automatically)
You can also check Payment/Transaction history via App, u can find those 1/5/4K CR transactions there

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Although credit limit updates instantly, the limit gets reversed and then updates within 48 hours. I noticed this issue from this month only.

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kipte.khoka wrote:

Due date was 27th November
iPid in full via cred on 28 November.
Got the successful credit limit updation text from SBI card also.
In the morning I got another text from SBI card for the credit of the cred cashback.https://cdn0.desidime.com/attachments/photos/652033/original/Screenshot_20201129-115611759.jpg?1606632235In  that my credit limit has been like before paying the bill onle (see screenshot)
Please help

@kipte.khoka wrote:


https://cdn0.desidime.com/attachments/photos/652038/original/Screenshot_20201129-124424313.jpg?1606634072Please advise @getready


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