sbi emi cancellation after bill generation

Guys, I canceled the EMI after the bill generation yesterday, customer care told me to pay the amount by the 11th. So my question is do I have to pay only the: 

1. EMI amount (i.e EMI converted to lumpsum and other fees)

2. The total billed amount (EMI lumpsum and non-emi spends which are billed) 

3. Does the total outstanding have to be zero (EMI lumpsum + non-emi billed + unbilled transaction)