SBI FINANCE CHARGES Issue

104°
Deal Newbie
SANTY165
Hi,

My bill was 15800, but a refund of Rs 17600 came after 2 days of bill generation ,plus cashback of 1400. I also made a advance payment of 1000. So total credit is Rs 20000 against a bill of 15600 before due date but they fined me for non payment of bill.

If anyone one aware of the issue then please let me know if refund from previous bill statement is not counted as payment in sbi or not? Can I get a refund from them?
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Contact CC.. they will take request for reversal and based on your card usage and age.. they will approve or reject..

https://ddime.i...n8
Recently RBI ask to include refund as payment.. but still they applied 2500+ gst..

And declined my reversal request as well..
But previously they approved half of it

Helpful Helpful
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Always pay minimum due to be on safer side to fight with them. Later you can receive excess fund from card to bank fearful fearful

Benevolent Benevolent
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As per RBI guidelines, it is mandatory to consider refunds as payments now. Raise the issue and get it reversed. If they don't agree even till highest level, contact RBI Ombudsman.

Finance Mentor Finance Mentor
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IMG20221217100617

This nov 15 communication from icici bank. it clearly states pay minimum balance as refund won't be considered as payment. 

Many bank insist on paying minimum amount due in case of refund. 

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Deal Cadet Deal Cadet
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Refundn is not counted as payment
Deal Cadet Deal Cadet
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I was also facing a similar situation with ICICI bank, I told them about RBI guidelines, but they said they are working on it, but haven't applied yet. They asked me to pay the full bill amount first, and then ask cc to refund excess due to source. 

Deal Newbie Deal Newbie
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Update: I had complained them on twitter and received a call today. They have escalated the issue and told me to wait 5 days. I had already paid the min due before due date but still they levied finance charge of Rs 1211 including GST.

Post Emperor Post Emperor
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Same happened to me 2 years ago in SBI and I call the customer care after a big fight they reverse the financial charge. After the big fight they didn't increase my credit limit.Always pay full amount in case of SBI

Flame Flame
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I always pay dues on time but still in Hdfc Cc bill this time, 667 finance charges entry is there. Can anyone please help me to know how to get it reversed.
Post Emperor Post Emperor
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Surely we need to make a full payment otherwise SBI charge everything including late fee and financial charges

Deal Newbie Deal Newbie
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Can someone suggest what i missed here,


last month i got some Fin charges of 2300rs approx and as confirmed here and from Customer support that charges can't be reversed for less than 6 month old card, i paid entire amount (visible total dues in statement a day before)


but in this month i again got fin charges of rs 83.


not sure what i missed 


bill amount was 4007 something i paid 4008 1 day before due date , still got charges.

(As per statement page i cal clearly see that Purchases was 4006.60 Payment 4008)

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