SBI Simplyclick card reward points

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Deal Newbie
whyred

In september I got 94 points for spending on amazon during sale for the first time. In october there were some reversal of amazon purchases and sbi reversed 322 points. I don't get it what happened here.

Image link - https://imgur.com/a/G...9g

https://cdn0.desidime.com/attachments/photos/822263/medium/temp.png?1667995058

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Generous Generous
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Received any refund in October?
Deal Newbie Deal Newbie
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prem4998 wrote:
Received any refund in October?
yes, I have mentioned there are reversal of amazon purchases
Generous Generous
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whyred wrote:
yes, I have mentioned there are reversal of amazon purchases
screenshot of the transaction statement? (hiding sensitive info)
Deal Cadet Deal Cadet
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they give you 1x RP during sale and for take back 10x RP for refunds, very funny situation, had to fight a lot but ended up just closing the card altogether

Deal Newbie Deal Newbie
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prem4998 wrote:
screenshot of the transaction statement? (hiding sensitive info)
https://imgur.com/a/A...wC

In September billed amount was Rs 9453 (-3 was opening balance)

In October billed amount was - 4091

This card was issued in august only and there was no purchase done before September except the joining charges.

I get it they reversed but how they can reverse more than 300 points when i have earned 94 points only till date.
Generous Generous
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whyred wrote:
https://imgur.com/a/A...wC

In September billed amount was Rs 9453 (-3 was opening balance)

In October billed amount was - 4091

This card was issued in august only and there was no purchase done before September except the joining charges.

I get it they reversed but how they can reverse more than 300 points when i have earned 94 points only till date.
55+49-10 (1x rp due to Amazon sbi sale) from September purchases and for refund they deducted 10x rp (normal rewards) even when the sale was live at that time. It's their mistake and u have to deal with their dumb support for this sweat_smile
Deal Newbie Deal Newbie
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prem4998 wrote:
55+49-10 (1x rp due to Amazon sbi sale) from September purchases and for refund they deducted 10x rp (normal rewards) even when the sale was live at that time. It's their mistake and u have to deal with their dumb support for this sweat_smile
Nice. Lets see how they justify reversing 300 points when I got 94 points only
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