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SBI SimplyClick debiting money-RP Forefeit For CBK Offer

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Deal Cadet
digyvijaykr

Check your statement guys:- "Statement DB – RP Forfeit For CBK Offer" 

they debited 307rs from my card on 27th dec  😒

WhatsAppImage2022-12-30at10.00.09AM

Dear Cardholder,

This is to inform you that Reward Points accrued on transactions eligible for Instant Discount and Cashback offers will be forfeited as per T&Cs of the Offer Program. Reward points will be forfeited for all transactions done during offer period and considered for Offer computation.

In case a cardholder does not have adequate Reward Points balance at the time of forfeiture, an amount equal to the deficit in the Reward Points will be debited from his / her credit card account.

In case of any other query, would request you to please contact the SBI Card Helpline at 39 02 02 02 (prefix local STD code) or 1860 180 1290.

Warm regards,
SBI Card

Expired
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Top Comments
Deal Newbie Deal Newbie
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Lost ₹285 + 1692 RP


Now my confusion got resolved! ICICI Amazon pay card is way better than any other credit cards in India!!

Critic Critic
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chiraggyl170 wrote:

OMG.. they took out 500+90 rs and 659 rewards for my flipkart transactions in the offer period.. cheap move by SBI ..

And those were my relatives transactions.. already gave them as discount..

Hope they didn't do it with cashback card.. otherwise it will change all my calculations for discount

That is why I never consider RPs/cb when giving card to friends/relatives for sale offers. Keep it simple, give your card & ask friend/relative to pay whatever amt is showing after instant discount.
Deal Newbie Deal Newbie
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Request all concerned to raise complain through their app, portal or email and escalate to the topmost officer. Why should a customer suffer for their mistake. All they provide is RPs/vouchers for most cards and now debit cash in return, which is totally unacceptable.

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Deal Subedar Deal Subedar
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What are you guys doing? Anyway to get the money back?

Deal Subedar Deal Subedar
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First will ask for bifurcation of deducted cashback, how much for individual transaction. Then will cross verify them with intimation date, if transaction date is preceding, which I am sure they are, then will lodge complaint with RBI Ombudsman.

If deemed necessary, one can also appeal to Consumer Court after lodging complaint on ConsumerHelpline. 

Commentator Commentator
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sagarv1997 wrote:

Did anyone raise a complaint to SBI? I am not able to find any email contact option. Whenever I am clicking on email us it is taking me a logout page.

Customer care email address visible here. You can try sending email. Although, I haven't tried this.Screenshot20230104-231647-995
Deal Subedar Deal Subedar
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Jeevan16 wrote:
Yes. 5% reversed
I purchased 25k Amazon gv from amazon site through sbi cb card and i got 1250 cb. Its will reverse?
Talk-Of-The-Town Talk-Of-The-Town
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vspairtel wrote:
I purchased 25k Amazon gv from amazon site through sbi cb card and i got 1250 cb. Its will reverse?

What jeevan16 said about reversal was for an old amazon transaction where 10% instant discount offer was on for SBI card.

What you are asking have no instant discount, so we have no idea or any hint from anybody about any reversal of such transaction. Neither SBI has any terms specifying that such txn is invalid.

Deal Lieutenant Deal Lieutenant
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Random123 wrote:

Oh sorry to hear that but this means they are able to track whether amazon gave cashback to amazon pay balance account for the GV purchase

So Amazon is then passing a flag mentioning CB given or not while completing sbicard transaction... serious matter!

Deal Cadet Deal Cadet
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ganeshkg007908 wrote:

Lost ₹285 + 1692 RP


Now my confusion got resolved! ICICI Amazon pay card is way better than any other credit cards in India!!

Yes but when you pay on time,, if you miss payment and pay minimum due, thay will charge annual interest in single bill i.e., 7-8% overall, I paid this, learnt a big lesson.

Firestorm Firestorm
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Thunder766 wrote:

First will ask for bifurcation of deducted cashback, how much for individual transaction. Then will cross verify them with intimation date, if transaction date is preceding, which I am sure they are, then will lodge complaint with RBI Ombudsman.

If deemed necessary, one can also appeal to Consumer Court after lodging complaint on ConsumerHelpline. 

I did ask for bifurcation from sbi customer care. They are shit. Just giving explanation for debit and not giving the transaction list. I have escalated this issue to nodal. Now waiting for the update from them. If no satisfactory answer is given them will again escalate to principal nodal officer. After than RBI is the last hope. They should have provided the transaction bifurcation by default.

Analyst Analyst
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SBI has gone mad totally they didnt waived my annual fee for both simplysave and click even after spending the requisite amount for the cycle

Avant Garde Avant Garde
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agada wrote:

Lost 6k+ points for simply click. No deductions done yet for SBI cb cc.

I thought only SBI cashback cards reward points they are debiting reward points but shocked to see simply click

Post Tycoon Post Tycoon
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Even I see the same shit in my SBI simply click card... I think we all Dimers facing this should unite and someone who is good at drafting skills can help with an email template that we can send to SBI .... so when they receive it they know the real count of customers they can loose ...... how  many agree?

Deal Newbie Deal Newbie
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parameshwar_yadav wrote:

Yes but when you pay on time,, if you miss payment and pay minimum due, thay will charge annual interest in single bill i.e., 7-8% overall, I paid this, learnt a big lesson.

Me too..3200 paid due to forget about the due amount

Deal Cadet Deal Cadet
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daydeals wrote:

I did ask for bifurcation from sbi customer care. They are shit. Just giving explanation for debit and not giving the transaction list. I have escalated this issue to nodal. Now waiting for the update from them. If no satisfactory answer is given them will again escalate to principal nodal officer. After than RBI is the last hope. They should have provided the transaction bifurcation by default.

Yes bifurcation must be provided otherwise how can we cross check check. Please let me know what reply you will get from nodal or principal nodal officer

Beacon Beacon
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₹5641 deducted from SBI cashback Card & ₹970 from simply click And 566 reward points and still counting
Deal Cadet Deal Cadet
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I think its the time to settle the dues and close the SBI cashback card as soon as possible, before any further deduction starts

Mobile Guru Mobile Guru
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MagicalChat wrote:

I think its the time to settle the dues and close the SBI cashback card as soon as possible, before any further deduction starts

No use. SBI isn't closing accounts (at least for couple of months). RBI might help (due to new guidelines effective from rom July 1,22) in situations like these but then it is still complicated (Unless SBI confirms the line has been closed)

i closed my SBI cc 3 months back but now they reactivated my cc and charged negative balance for my reward points

Analyst Analyst
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guest_999 wrote:
That is why I never consider RPs/cb when giving card to friends/relatives for sale offers. Keep it simple, give your card & ask friend/relative to pay whatever amt is showing after instant discount.

Isn't it for SBI CB Card, the given 'instant discount' was forfeited and debited from the Card. Hence, you'll still be in a loss of around 5.5%, as per simple terms for F&F you follow.

Deal Cadet Deal Cadet
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prabesh wrote:

Me too..3200 paid due to forget about the due amount

Yes bro, same amount for me for 50k bill,, I don't feel that sad when loss 50k in crypto, paying 3k just like that is sad

Deal Newbie Deal Newbie
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parameshwar_yadav wrote:

Yes bro, same amount for me for 50k bill,, I don't feel that sad when loss 50k in crypto, paying 3k just like that is sad

For me it's only 18000
Like Magnet Like Magnet
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My around 2500 points were debited only.Can someone explain to me the exact reason?

Deal Subedar Deal Subedar
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shankeyravi wrote:

My around 2500 points were debited only.Can someone explain to me the exact reason?

Basically, SBI is playing God.

I hope the play ends with a big regulatory punishment for SBI, being a dictator in a democratic country.

Like Magnet Like Magnet
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Thunder766 wrote:

Basically, SBI is playing God.

I hope the play ends with a big regulatory punishment for SBI, being a dictator in a democratic country.

Hmm I know very well this fu***ng SBI company but can you explain the exact reason ?
Deal Subedar Deal Subedar
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shankeyravi wrote:
Hmm I know very well this fu***ng SBI company but can you explain the exact reason ?
Bending rules to their advantage, as per regulatory regulations, any institutions should notify of a change in T&C prior to 30 days of commencement.

SBI did nothing like that and they know it's bad for them, so when they sent out emails about this forfeiture, they clearly stated transaction following 7th October 2022, now when you check the same link it'll say no date. They changed that now. So they know they are at fault by this.

Most of us, including me haven't received any intimation personally, so that's another important rule that is broken.

SBI should undergo serious investigation by RBI to put a stop to it's dictatorship practices.
Deal Cadet Deal Cadet
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How should we protest against this SBI cashback  KAAND ?

Deal Subedar Deal Subedar
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MagicalChat wrote:

How should we protest against this SBI cashback  KAAND ?

Make it spread, make it spread like fire. Start a constructive online petition for publicity and retweet it until the regulators are well informed about their unethical practices. 

Deal Newbie Deal Newbie
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Random123 wrote:

Oh sorry to hear that but this means they are able to track whether amazon gave cashback to amazon pay balance account for the GV purchase

.
Deal Newbie Deal Newbie
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pwiptx85 wrote:
150 reward points deducted from cash back CC for Amazon voucher purchase with 100cb, Customer care says if you receive cb then reward points wil not given
It's Cashback Time! Happy to share that Rs. 150 has been credited to your CASHBACK SBI Card account for the month of Jan'23 - SBI Card.; Now 150cb credited to CB cc; but not sure about future deduction
Deal Newbie Deal Newbie
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Neversaynever wrote:

When will they give voucher for 1 lakh spend, I'm planning to close simply click, will take bpcl rupay instead

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