Sbi Simplyclick milestone issue
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see need only 12025 to reach 2L.
Now due to new cycle spends have been refreshed.
So they deleted my previous milestone details from the statement without giving the voucher. Anyone faced similar issue? Any suggestions? I have complaint on Twitter let's see what happens when they call me.
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@sujith8786
I have already reached 1 lac milestone in July end..
And got the first cleartrip gv in August..
(Spent 1.26 lac out of which 15k is a refund. So technically spent 1.11lac)
But in the August statement it shows that 12698 is still needed to reach the 1 lac milestone...
Don't know how sbi is calculating the spends..
I got first voucher after one lac spending and second after 4 lac spending O.o
Had similar issue with Sbi Prime card 2 years back. I reached 5L milestone for 7K voucher. Confirmed with many sbi execs, on phone and via email, but "their system" showed 12K less. Never received the voucher even after following up for 2 months. Stopped using the card after that and ultimately surrendered few months back. Still have the simplyclick card as a backup sbi card for occasional offers. haven't reached milestone of 1L in last 3-4 years and have been paying the annual charges.
I reached 1 lakh online spend milestone & even got the cleartrip 2k gv but annual fee still not reversed after following the case for more than 1 month. Apparently the part of their system that calculates milestone spend calculated correctly but the part of the system that calculates annual spend did not & that is what all the sbi execs/support seem to be referring to while replying & said annual fee not reversed because 1 lakh annual spend not achieved.
Crossed 1 lakh spends but still cleartrip gv not given...
They are telling clear trip gv not available
My 1 lakh milestone is completed...
Should I wait for statement generation or we receive egv immediately?
Wait for card statement showing 1 Lakh milestone achieved & remaining target for 2 Lakh milestone before contacting customer care. For 2 Lakh milestone try to achieve it at least one statement before card billing year ends so that you have at least one statement in same card billing year showing 2 Lakh milestone also achieved(column will be blank for both 1 Lakh & 2 lakh milestone) else new card billing year will again show target amt remaining for 1 Lakh milestone & sbi customer care will definitely gets confused(not that they are any better in normal times).
Try not to Spend/ use on 1st and 12 Month
Just checked seeing the issues here and am surprised to see that my cumulative spends have been resetting every month!. In my last 7 years of using SBI card, only once have I received the voucher and to my knowledge, every year I've used min. 2 Lacs
Even I spent 20k before the first statement but that doesn't count as per the statement..
It would be better to spend and calculate the milestone between second month and eleventh month for peace of mind..
Recently I crossed the 1 Lakh milestone. My statement was generated on 5th Oct. When would I get the ClearTrip voucher from them ?
Received this month's statement today.
I have spend around 70k with SBI simply click on amazon but in the statement my accumulated spents are showing as only 8k . What is going on some one can explain.
Also I had to pay 500rs annual fees despite my accumulated spents reached 1lakh+ for last year.they did not reverse after complaining.
Simply click Milestone offer: Please find the details as mentioned below-
Total 2 milestones
1st milestone: Rs.1 Lakh annual “online” spends
2nd milestone : Rs.2 Lakh annual “online” spends
Both milestone will be Rs.2000/- vouchers.
Voucher Brand: Cleartrip
You will receive Rs. 2000/- Clear trip e-voucher on achieving the milestone of Rs 1 Lac and 2 Lac only on Online Spends within 30 days.
Is this somewhat similar to your case @guest_999?