Shared PAN and Aadhar documents believing a fraud call related to insurance commission claim

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Deal Cadet
game.ruler

Hi Dimers,

Sorry for the long post. But it’s needed so that I can get better help from all.

The fraud:

Today I received a call from a person saying he is from MaxLife and that the agent (which is PolicyBazaar) from whom we bought our policy 1-2 months ago has asked to release the commission.

Now he told me that the commission is on hold and would be released if I am satisfied with the agent else it will be transferred to me (35% first year and then approximate 30% following years).

So, I told him to process it. For this he shared a process where:

  • I needed to open a new policy (60% ULIF + 40% something) from MaxLife of worth 30k which can be terminated after 90 days with a loss of ~200 INR..
  • With this new policy I will get an agent code myself which I will use in my older policy to claim commission.

I had a long discussion with him on this for further details, and he had answers to most of my questions. Also, he had all of my policy details including ID, nominee, due date etc.

Then he told me that I will get a call from another member who will collect my document (i was hesitant to share over Whatsapp, but he said that for this policy and generating agent code they are currently processing initial application this way) and complete initial KYC which will be further processed by Max Life.

So, I got a call from another person, and shared documents over Whatsapp:

  • Personal Photo
  • Pan Card
  • Aadhar Card
  • Cancelled Cheque

And then that 2nd person called to get some brief details, such as Name, Occupation, DOB, Nominee etc. for KYC.


When I got to know:

All through this I and my brother were constantly trying to confirm if this is genuine by searching on internet and calling MaxLife CC (which has issue that they don’t answer immediately and call back later).

Then I got call from the 1st person again, saying to complete the policy further, but then my brother came across some results describing similar fraud, after which I hung up the call.

Later got call from MaxLife as well as per their callback process, and they also said that they don’t offer such thing.

I have raised my concern on https://www.consumercomplain...n/.


Help i need:

But I need help from dimers to know if I should do anything else, such as police or cyber complaints etc.

And how can my documents be misused (only credit line apps with loose verification process come to my mind)?

I really need help from you guys to stop any misuse that can happen with the documents.

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Deal Cadet Deal Cadet
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Did you authenticate the use of Aadhar card by sharing OTP?

Deal Cadet Deal Cadet
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Ransome wrote:

Did you authenticate the use of Aadhar card by sharing OTP?

No, only the digital copy over Whatsapp..

Deal Cadet Deal Cadet
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game.ruler wrote:

No, only the digital copy over Whatsapp..

In that case, the credentials can be used to get some loan or credit line approved unless it requires OTP authentication. You’ll have to keep an eye on the Cibil score.

Meanwhile, you can file a cyber crime complaint to keep a record for any future purposes. https://cybercrime.g...n/

Deal Cadet Deal Cadet
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Ransome wrote:

In that case, the credentials can be used to get some loan or credit line approved unless it requires OTP authentication. You’ll have to keep an eye on the Cibil score.

Meanwhile, you can file a cyber crime complaint to keep a record for any future purposes. https://cybercrime.g...n/

Thank you, I’ll file a complaint right away.

Hotshot Hotshot
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call your bank and block the serial number of that cancelled cheque.
The cancelled cheque can be used to initiate auto debit form your account .

Bajaj finserv (genuine) once requested me same things and then they initiated auto debit from their side without requiring anything else from my side few years back and it was a bajaj finserv emi card so that auto debit is valid today also.

call your bank ASAP. Keep low balance for a few days/weeks if any auto debit hits your account you will get to know by fine amount.

Other things mostly require physical/video kyc but in this case they have all they need.

Deal Cadet Deal Cadet
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vkrmjeet wrote:

call your bank and block the serial number of that cancelled cheque.
The cancelled cheque can be used to initiate auto debit form your account .

Bajaj finserv (genuine) ones requested me same things and then they initiated auto debit from their side without requiring anything else from my side few years back and it was a bajaj finserv emi card so that auto debit is valid today also.

call your bank ASAP. Keep low balance for a few days/weeks if any auto debit hits your account you will get to know by fine amount.

Other things mostly require physical/video kyc but in this case they have all they need.

Thank you for sharing this info, i was not aware of this. I’ll call the bank to cancel the cheque and keep minimum balance for now.

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