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Simpl Pay Fraud Transaction done my Simpl Pay Account

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Deal Cadet
Deals_Cracker
I haven't given any otp or consent to login in my simpl account and transactions amount of 21138 done without any permissions how can this be possible.
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Generous Generous
Admin
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will close my account today with SIMPL

Deal Subedar Deal Subedar
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Got at least 10 calls from this number - 98494 87079 saying that I requested a number change on my simpl account and it was an automated call, and they were trying to impersonate that they are from simpl. The call said that "you requested a number change, if you want the number to change please disconnect the call, if you did not do the request please share the 4 digit otp, when I chose the latter, I pressed 1, I got the 4 digit otp" and from history we have always learnt not to share the otp. so I disconnected the call, it was very smart of them. but they kept pestering me every 2 mins with the same thing

Generous Generous
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This is why I don't use new apps and upi even with all the lucrative cashbacks back them.

I would rather use my debit card, netbanking and good ol' cash on delivery.

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Deal Newbie Deal Newbie
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Screenshot2023-02-27-09-41-38-29e307a3f9df9f380ebaf106e1dc980bb6
Deal Cadet Deal Cadet
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Best thing is never to load money or connect ur Debit card or UPI (if any) to such private NBFCs n Payment banks. Simple have SBI, ICICI, HDFC for SB /CA n link ur Paytm/Amazon pay/gpay/phonepe for payments. use credit card in most places for charge back in case of fraud. Never keep more than 5-10k in any open hackable sources (UPI linked a/cs)

Deal Subedar Deal Subedar
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I told simpl customer care to decrease my credit limit instead of permanently deleting my account so that if anything like this happens in future it won't affect much.

Kg+ to you for this post @Deals_Cracker .. And i hope they will refund your money soon

Helpful Helpful
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Lol.

"Do not share OTP to anyone."

The government shares this awareness message every week by SMS, email, advertisement etc still people do share their OTP.

I don't know what to say to these IDIOT people.

(DONT MODERATE MY COMMENT)

Wishlist Champion Wishlist Champion
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I also same like you few days back after victim I understood 

I haven't share my OTP but still got victim they have many ways like call forwarding, sim swap, otp on email or otp on call, browser compromised, anydesk, malware etc

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Helpful Helpful
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Who are these 1Cr people joy
Cool Cool
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same thing happened with me long time ago, these apps are not safe and no proper support from customer care.

Deal Newbie Deal Newbie
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Is there a way to deactivate Upi per account, like from the core system not per app wise?

Pro Analyst Pro Analyst
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No, sir.
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Deal Lieutenant Deal Lieutenant
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I deleted my simpl account. Thanks!

Deal Hunter Deal Hunter
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why? will it happen with everyone??

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Benevolent Benevolent
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After closing Simpl, Now what to do with Amazon Paylater and Paytm Postpaid?

Pro Entertainer Pro Entertainer
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Simpl CC is denying to reduce the limit. 

Deal Cadet Deal Cadet
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These fraud transactions are trackable, so can be reversed. 

Wishlist Champion Wishlist Champion
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Nochance unless you are lucky fellow or file complaint in consumer court and also fight for it

Blaze Blaze
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Reduced limit from 20k to 3k...just to be safe

Deal Cadet Deal Cadet
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.

Critic Critic
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At least sim swap fraud is not possible now(unless user is completely hopeless in which case they shouldn't use any online bank acc/service & use post office offline acc & cheques only) because there is a 24 hours block on sms service on any newly activated duplicate/replacement sim.

@Venom14 @nOne123 @weshubh @bhavyas

Wishlist Champion Wishlist Champion
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I know this bro but you should also know some provides OTP on call also

Generous Generous
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Reduced limit to 5k

Wishlist Champion Wishlist Champion
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How

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Talk-Of-The-Town Talk-Of-The-Town
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Deleted the simpl account. Not worth the risk.

Deal Cadet Deal Cadet
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Simpl app have nothing to make it secure no 2FA , limit adjustment , facility to make account on hold via otp, delink all 3rd party merchant nothing.

Deal Newbie Deal Newbie
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Deactivate UPI service from your respective Bank Account

Deal Cadet Deal Cadet
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@admin and to everyone here.. Can we help in recovering and making aware of Simpl fraud txns using hashtags on twitter ( common hashtags so that everyone can use it & share it with followers) & forcing simpl to bring otp and close their server till then . it will be a collective effort of everyone. I genuinely want to help digitally.  

Please note:- I am not a simpl subscriber 

Benevolent Benevolent
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Just creating hashtags won't make any significant difference. It is more important to display list of fraudsters mobile numbers from which IVR calls have been received, LPG dealer name address and contact number on whom most fraudulent payments have gone, List of customer account numbers of beneficiaries of bill payments etc.

If you cannot do above then RIP

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Deal Cadet Deal Cadet
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everyone here on desidime please come forward and help digitally making aware of these type of frauds via various mediums. I'm on twitter I can help there using common hastags so that everyone can hit that & aware about these type of frauds & force simpl to bring otp on txn back or device binding to 1 device only ( if required you need to send IMEI no. to simpl using mail for another device for binding). It will take just couple of mins for everyone to share

PS note:- I am not a Simpl subscriber I just want to help our fellow members. 

Analyst Analyst
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Problem Solved!?!

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Deal Cadet Deal Cadet
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I am just asking everyone to cooperate because there are many dimers who have large followers on social media they can spread this info. I'm not asking for any benefit for myself.

Benevolent Benevolent
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There's no shortage of awareness of such frauds in Social media and everyday new frauds are taking place. There are several services like Simpl who for faster payments and convenience allow quick payments without OTP from the app from wallet balance or paylater accounts. People need to decide what level of risk they're willing to take. 

It is more important to track down the professional fraudsters who everytime emerge with a new idea/technique to extract OTPs from people.

We need to collectively target the fraudsters if we have their mobile numbers and identity.

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Deal Cadet Deal Cadet
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Have u raised complaint with cybercell?

Deal Cadet Deal Cadet
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Ya i have complaint at cyber crime portal but how can i complain for all transaction in one complain as i can provide only one transaction id at a time for individual complain.
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Deal Cadet Deal Cadet
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And here is the drive link of all fraud transactions screenshots and electricity bills. Please see if it can help. 

https://drive.google.com/file/d/1k1xXYwqmAKAYc6...

Deal Cadet Deal Cadet
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How to  close the account?

Deal Newbie Deal Newbie
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received many otps for transactions at various merchants without doing anything

Deal Newbie Deal Newbie
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This happened with me also.... 100-150 OTP in one minute from different companies.... But thankfully nothing happened

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Deal Newbie Deal Newbie
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Reading this post evn i feel scared.. rolleyes Can understand the trauma u are going through buddy... Feel like closing simpl account rolleyes

Deal Newbie Deal Newbie
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Just happened with me. I received a call from 95137 09049.

This seems to be a verified account on WhatsApp. I have received WhatsApp messages from this number 4-5 months back detailing Simpl offers and cashback.

How is this possible? How is it verified with a green tick on WhatsApp?

Deal Newbie Deal Newbie
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Thanks guys. I closed my account yesterday after seeing this. 

Benevolent Benevolent
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Just used SMS bomber to send bulk SMS OTPs to IVR calling numbers:

https://mytoolstown.com/sms...er

Request others to do the same but for mobile numbers displayed in fraudulent bills and recharges. IVR numbers appear to be spoofed, calls were actually computer generated and not from any mobile number 

OnlineSmsBomberTool2023-MyToolsTown

Benevolent Benevolent
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I now realize that Simpl IVR the fraud is at a much advanced high-tech level. The fraudsters seems to have spoofed the caller IDs of the IVR calls made by them by randomly selecting unknown mobile numbers or numbers of customer care of reputed companies.

I received IVR call from 7977912345 which on googling turns out to be official customer care of Reliance Digital. Some one reported another IVR Caller ID as 9686645189 which on googling is the customer care of Simple Energy Electric Vehicles selling company.

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