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SimplySAVE secondary card: SBI Card not dispensing Amazon Pay gift vouchers

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Deal Cadet
HiDEaL

Existing SBI card holders were being bombarded with messages from SBI cards (the IPOed company) pushing them to own secondary cards (not free addons, but PAID secondary cards)…

The dumbhead management soon realized that it was too dumb a proposal for people to swallow.

Instead of licking the soil and recoiling back, they went ahead with the idea, this time with a promise to provide Amazon Pay gift card of Rs. 500/- upon getting that pre-approved secondary card.

Many users (including me, of course) stepped into that trap. And… Surprise, surprise… SBI has refused to provide the promised gift card.

I have been sending countless emails to all.levels of their dead customer service tree. Here are the completely incoherent and hilarious responses:

1. Sir, there was no such offer as per our records.
2. Sir, We have already provided you 2000 RPs. That’s equivalent to 500 Amazon GC. So why are you complaining? (BTW, that’s a completely different offer)
3. We have noted your complaint. (five times)
4. We have assigned a dedicated resolution executive for your request (two times)
5. Lastly, 5 missed deadlines without resolution/status update.


Good luck, fellas.. Get Your SBI Card soon. That’s the perfect ninja technique to drain your hard earned money. This way you will help build the nation by hiking their stock values with your generous contribution.
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Pro Analyst Pro Analyst
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Got the below SMS on 2nd March, 2022:

Dear Cardholder, get a complimentary Amazon Pay Gift Card worth Rs. 1,500 with SBI Card PRIME, pre-approved for you! Click https://www.sbicard.com/b/xxx...xx and get this new additional credit card instantly and enjoy welcome benefit worth Rs. 3,000. Offer valid till: 31 Mar 2022. T&C

Interestingly, I closed my existing Prime Card 2 months back.

Deal Cadet Deal Cadet
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They want you back in their arms. They are madly in love with you.

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Deal Cadet Deal Cadet
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I also got 

Deal Lieutenant Deal Lieutenant
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@ Op – As far as my understanding, they dont provide Amazon Gv on SimplySAVE cards. If you have a screeshot proof offering it, then complain to Nodal Officer.

Deal Cadet Deal Cadet
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Yupp. Have screenshots.
Have the message saved.

Did exactly what you’ve said long time back.
The story I told is the ordeal after that.

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Finance Ninja Finance Ninja
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They have gone mad , i already hold a simplyclick and they are forcing me to take another one. Outrageous

Deal Cadet Deal Cadet
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Yes take it. Their share prices needs to go up.
Who else would do the generosity to pump money into their blackhole belly.

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Cool Cool
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Getting the same since a long time. I see no benefit in taking additional sbi card unless it is LTFhttps://cdn0.desidime.com/attachments/photos/748976/medium/Screenshot_20220305-214926__01.jpg?1646497290

Deal Subedar Deal Subedar
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I was offered elite card with 5000 some choice voucher and 3000 amazon voucher, i called them on Thursday that even after 3 months i haven’t received 3000 gift voucher. The customer care executive told me that there is no such offer and if u have screenshot of messages u can send mail.

But to my surprise next day i got sms of 3000 amazon voucher without sending mail.

Deal Cadet Deal Cadet
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Lucky you.

Benevolent Benevolent
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SBI Card customer care people are one of the most dumb people.
Wingman Wingman
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I have the same issue with SimplySave. Does anyone have screenshot of the offer received?

Generous Generous
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me too , but in process i got some myth broken (told by SBI agent.call center, desidime)

the truth:

1. u can hld SBI simplyclick and simplysave together

2. u can hold 3 cc of SBI i have simplyclick simplysave ola

i didint expect for SBI to make such 420 offer honestly someone take these screenshot to RBI banking ombudsman for 420 as bcoz many people have been cheated by SBI cards

Deal Cadet Deal Cadet
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https://cdn0.desidime.com/attachments/photos/770773/medium/Screenshot_2022-05-27-22-08-40-777_com.android.mms.jpg?1653669632

Wingman Wingman
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Thanks! I have mailed them the screenshot. Let’s see how it goes.

Deal Cadet Deal Cadet
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To me they said, you didnt apply using the link sent in SMS thats why you are not eligible for 1000 gift voucher

Deal Cadet Deal Cadet
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So, we need to complain to SBI regarding this cheating. Lets mail to Nodal offer and customer service head of SBI

And even if that doesn’t help, we can complain to Banking ombudsman.

Deal Cadet Deal Cadet
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Complained to RBI Ombudsman regarding same.. and waiting for response.

Deal Cadet Deal Cadet
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Even RBI Ombudsman couldn't help. All I got is same response which I got from SBI stating that SBI says you haven't availed offer from link in SMS.

Lol.. What to do now. 
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Savings Mentor Savings Mentor
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And what if you do avail the offer from the link in the SMS? Then do they give voucher?

Savings Mentor Savings Mentor
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Well I am now facing a different kind of retardedness/stupidity from them. They are saying "We can't approve your card" for PRE-APPROVED "GET CARD INSTANTLY" offer. smile  They are truly spectacularly dumb. Absolute worst in the industry for credit card support.

LOL I did not even apply for it initially and basically ignored the offer. They spammed me since August 2022 almost every day to get additional pre-approved card instantly. I finally applied near Nov end since they sweetened the deal to ₹1000 gift voucher (which they will give only 60 days post payment of card fee). Idiots.

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