Site rees52 isn't processing order, nor getting refund

112°

578
21
Last Comment 2021-05-16

2021-05-03

Dimers,
I had ordered a b6ac charger from rees52 site. Payment was done through payumoney and this was on 22 April.
Till date product isn’t shipped, nor the seller responds to mail/sms/call.

Tried to inform payumoney via Twitter and their chatbot,
No response to tweets and chatbot says contact seller because tx is successful.
Payment was done via amex card.

What are my options now?

20 Comments |

6 Dimers

Sort By

https://www.desidime.com/discussions/site-rees52-isn-t-processing-order-nor-getting-refund?page=1#post_7599941

Sadda-Haq-Aithe-Rakh

2021-05-03

Link Copied

Request chargeback

https://www.desidime.com/discussions/site-rees52-isn-t-processing-order-nor-getting-refund?page=1#post_7599956

jitz

2021-05-03

Link Copied

Will amex accept it?

View 1 more reply

https://www.desidime.com/discussions/site-rees52-isn-t-processing-order-nor-getting-refund?page=1#post_7600178

Ramta_Jogi

2021-05-03

Link Copied

You can’t initiate charge back till the statement comes out and you have already paid the disputed amount. Also, where is the company (of site) located? If it’s located in some area where there is a complete lockdown, you may need to wait longer.

https://www.desidime.com/discussions/site-rees52-isn-t-processing-order-nor-getting-refund?page=1#post_7600806

jitz

2021-05-04

Link Copied

Delhi.
But they aren’t responding to call/email/sms.
Something is fishy..
I dont mind waiting. But they are bunch of frauds as per Google encyclopedia

View 7 more replies

https://www.desidime.com/discussions/site-rees52-isn-t-processing-order-nor-getting-refund?page=1#post_7600807

jitz

2021-05-04

Link Copied

https://rees5...m/

Have bought electronic products from at least 7 websites, got all without issues.
This is a seller on Amazon too.. So ordered.

https://www.desidime.com/discussions/site-rees52-isn-t-processing-order-nor-getting-refund?page=1#post_7600847

Novizio

2021-05-04

Link Copied

chor hai ye log bahut piche pda tha tb order dispatch kia inhone

https://www.desidime.com/discussions/site-rees52-isn-t-processing-order-nor-getting-refund?page=1#post_7601125

jitz

2021-05-04

Link Copied

Rees52? How did you manage to contact them?

View 1 more reply

https://www.desidime.com/discussions/site-rees52-isn-t-processing-order-nor-getting-refund?page=1#post_7602439

jitz

2021-05-04

Link Copied

Someone on whatsapp confirms they will send the order, and working with limited staff.
But they weren’t responding at all.
Ill wait for a week before charge back.

https://www.desidime.com/discussions/site-rees52-isn-t-processing-order-nor-getting-refund?page=1#post_7605390

Ramta_Jogi

2021-05-05

Link Copied

Covid related issues.

https://www.desidime.com/discussions/site-rees52-isn-t-processing-order-nor-getting-refund?page=1#post_7606263

Ramta_Jogi

2021-05-05

Link Copied

That’s indeed sweet deal

https://www.desidime.com/discussions/site-rees52-isn-t-processing-order-nor-getting-refund?page=1#post_7642278

jitz

2021-05-16

Link Copied

At last they managed to deliver the product, but a customer returned product with no manual or outer box. Even one of the switch fell inside. But i don’t want anymore headaches
Did inform them about charge back and they sent the product after that.