HDFC Smartbuy Cashback for Cancelled Amazon order

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Deal Cadet
MrMonkey

Hi,

I have recently made a purchase on Amazon through Smartbuy for 5% cashback using HDFC Credit card. But I have initiated a return of the order on Amazon while selecting the refund source as Amazon pay balance. So, my question is, whether 5% cashback from Smartbuy will still be credited or Smartbuy/HDFC would know that the specific Amazon order has been refunded via Amazon pay balance rather than via reversing the credit card transaction? Anyone has any idea on how this works?

Thanks!

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Tech Guru Tech Guru
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I am not 100 % Sure

But they credit CB on the basis of entry on Statement not on affiliate basis so you will get CB

Deal Cadet Deal Cadet
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@sbvkrishna Pls update if you get cashback incase you’re choosing apay as mode of refund

Deal Cadet Deal Cadet
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Sure sweat_smile, we will know after some time

Deal Captain Deal Captain
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MrMonkey wrote:

Sure sweat_smile, we will know after some time

Most likely there won’t be any issues with CB in this case.

Deal Cadet Deal Cadet
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There will be two transactions credit and debit joy

Deal Subedar Deal Subedar
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HDFC acts very strangely, nobody can confirm this. I have got smartbuy rewards for cancelled txn, cancellation refund was in next statement. But haven’t see any negative deduction from my reward points, even though I had expected it.

@sbvkrishna feeling is that you will get to keep the CB, but do update please.

Deal Newbie Deal Newbie
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i have hdfc millania cc if I bought Amazon fresh and flikart grocery through smartbuy link will I get 5% cb ?

Deal Cadet Deal Cadet
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Smartbuy cb can be reversed even after many months.

Deal Cadet Deal Cadet
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mango-man wrote:

Smartbuy cb can be reversed even after many months.

Yeah, but how would HDFC know about the cancelled order if there is no corresponding reversal transaction in the card statement sweat_smile

Deal Cadet Deal Cadet
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MrMonkey wrote:

Yeah, but how would HDFC know about the cancelled order if there is no corresponding reversal transaction in the card statement sweat_smile

HDFC is basically providing cashback as it is a part of Amazon’s affiliate tracking program, so Amazon can inform HDFC about cancelled orders and HDFC can reverse the cashback provided.

Deal Cadet Deal Cadet
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Small update:
Since I used HDFC Millennia credit card which has card benefit of 5% cashback on Amazon, i have received this 5% as reward points. Have to see if this will get reversed in future or not

Deal Cadet Deal Cadet
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Update: Received the 5% Smartbuy Cashback for the cancelled order. Have to see if it gets reversed in future or not

Deal Newbie Deal Newbie
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did it get reversed at any point if time in the past few mths?

Deal Cadet Deal Cadet
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SavvySaver wrote:

did it get reversed at any point if time in the past few mths?

No, not yet

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