Smartbuy ticket cancellation error

55°
Deal Newbie
MohitSM18
Not sure if this is the right forum, but had to ask this question:
Trying since morning to cancel two tickets on smartbuy which were booked on the same platform, but unable to cancel either of them.
@Mayavi @ deal_finder etc pls help
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Deal Cadet Deal Cadet
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Train ticket?

Deal Newbie Deal Newbie
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Yes

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Deal Subedar Deal Subedar
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I had the same issue last time. Sent out an email to support asking them to cancel.

[email protected]

Deal Subedar Deal Subedar
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mail or call before you're cancellation window runs out 😄

Commentator Commentator
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[email protected]

Mail them

Deal Newbie Deal Newbie
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Can't see the full Email address.. could you please rewrite the part after @smartbuy

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Deal Captain Deal Captain
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Whenever i tried cancelling directly through irctc it didn't work. What I had done is logged into smartbuy went into orders and cancelled from the portal and it worked

Deal Subedar Deal Subedar
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You can cancel train tickets only through the respective agent/site and not in IRCTC.

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Deal Cadet Deal Cadet
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it is your mistake to book with incorrect details, now it will not get cancelled and will incur chrgaes no use in asking  now

replyuser
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