smartbuy transaction failure

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sanketpero

I have received new hdfc credit card two months ago.
I have never used it before on smartbuy.
Whenever I try to buy gift card on smartbuy using that card the transaction directly fails.
It doesn’t even take me to OTP page .
Any solution?

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Deal Subedar Deal Subedar
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Smartbuy account – is that old? Used some other HDFC card in past?
If so, should create a new Smartbuy account.

Deal Captain Deal Captain
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You had used another card in that account in past thast why use in new Gyftr account

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sauravDD wrote:

You had used another card in that account in past thast why use in new Gyftr account

I have used payzapp card in almost all accounts
What should I do now?
@hittusattu848

Deal Captain Deal Captain
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sanketpero wrote:

I have used payzapp card in almost all accounts
What should I do now?
@hittusattu848

Then Choose any one account and mail to Gyftr that you changed your Card and unable to use new card they may unblock it.

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