Someone help me i did Airtel recharge it failed and haven't got refund for past 10days
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I did Airtel recharge of 199 pack thru Airtel app using Amazon pay but recharge failed and Amazon pay balance got deducted when i called 198 they don’t understand my problem then i tweeted to Airtel handle they keep asking for my bank statement i gave them Amazon pay statement but still they asking for bank statement and i emailed them in their reply they asking for my bank statement of past 10 days in pdf format i don’t understand why do i have to give bank statement when i recharged through Amazon pay someone help me what should i do
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Did you checked with amazon about the transaction??
What they are saying??
Go to nearby airtel store and elaborate your issue on the same time keep tracking the customer care of Amazon regarding merchant payment status (with reference number)
I face similar problem today. Rs. 49 debited from my Amazon Pay Balance, but not activated the connection. On contacting Amazon & Airtel they are bypassing the issue. But gave me a deadline till today midnight. If not I certainly go extra mile.
By the way AMAZON is no more reliable. Next time onwards I shall do recharge from shops. So someone can earn some bread.
Go to district consumer court with all proofs and teach them a lesson.