Sonyliv did fraud With customers

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Last Comment 2023-05-24

2023-05-23

I was purchased Sonyliv special plus membership on 27 December 2022 by paying full 399 amount.

At that time benefits was ad free television shows and new episode at same time of TV along with full access to all live TV channels except sports channels.

But now,
I just saw, I am getting ads everywhere.
After opening Sonyliv app, getting banner ads, promotions as well as getting ads on television shows like MasterChef India, shark tank, Kaun banega crorepati(old episodes) and getting ads even before starting of live TV channels.

Also new episodes of serials not getting uploaded on time.
It's being uploaded almost after TV telecast.
Taarak Mehta being uploaded at 8.45 instead of 8.30

Whats going on?
Are they treating customer as fool?
All promised benefits withdrawn.

What we can do?
After all we paid money. And with commitment of benefits entire year.

Expired

21 Comments |

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https://www.desidime.com/discussions/sonyliv-did-fraud-with-customers?page=1#post_9290824

kartikxxx

2023-05-23

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sonyliv special comes with ads, you should buy premium.

https://www.desidime.com/discussions/sonyliv-did-fraud-with-customers?page=1#post_9290865

Shubham021

2023-05-23

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Check properly.
My membership is special plus not special.

And now Every membership is having ads.

And they changed policy later.. It should not be applied to existing users till their membership expiry but they applied.

https://www.desidime.com/discussions/sonyliv-did-fraud-with-customers?page=1#post_9290995

LIMBO

2023-05-23

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Just use an ad blocker if possible. I have experienced significant slowdowns in SonyLiv while using Ad Guard DNS.

https://www.desidime.com/discussions/sonyliv-did-fraud-with-customers?page=1#post_9290999

Tjs15

2023-05-23

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Yes, they have started doing it since January and it is actually wrong but cant do anything about it

https://www.desidime.com/discussions/sonyliv-did-fraud-with-customers?page=1#post_9291001

Shubham021

2023-05-23

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I was raised complaint but they said we can do any changes without informing customer.
I am not going to renew it..
Just like I am deleting flipkart account, I will also delete Sonyliv account.
It doesn't deserve even 499 annually for premium but ask 999.