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SOS OYOROOMS denies checkin

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tenga

In middle of night, my relatives are standed outside the hotel oyo rooms manager denies accomodation even after booking from oyorooms.com and paying in advancewhat a cheat fraud harassment by oyorooms

Help....

@MJ911

Expiring In 16 days
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Deal Lieutenant Deal Lieutenant
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tenga wrote:

Do u think after being insulted like this, refund is my priority..

Money does not compensate ur pride everytime...

If u really want pride.... Stop spamming in this post and go do next work! Take it as a lesson learnt... Who told refund is ur priority.... I have got instant refunds or atleast in a day whenever I faced a issue with Oyo.... There are ways to tackle.... You weren't knowledgeable i cud understand and stood in road... You're coming to a metro city and expect rooms at less than 1000 in a prime place this is what happens.... Remember hotel can anytime deny ur check in... They're running a buisness at the end they have found someone who gives better price and given your room... Logic is simple... Sometimes it's not even in hotels hand... Oyo gives offer as per their wish and compensate hotels
Deal Subedar Deal Subedar
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cancel the oyo booking and pay the hotel directly ... don't forget to take the actual bill / receipt .

Forget the discount offered .

OYO is world known for room denial .. no surprise here .

Pro Entertainer Pro Entertainer
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Don't worry you will get a refund for sure. If you had paid using a credit card, you can charge back for a hassle-free refund. Else gotta follow up with Oyo, but you will get a refund for sure. Just record a video proof for future follow-up.

But for now, look for an alternative option to stay nearby. You can check FabHotels, or try locally through Google map search. Offline rates are way better sometimes. They may get a good deal, but look normal, don't look like you are helpless else they will try to sale room at MRP.
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Deal Lieutenant Deal Lieutenant
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Never book Oyo if you want peace of mind.

Deal Subedar Deal Subedar
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cancel the oyo booking and pay the hotel directly ... don't forget to take the actual bill / receipt .

Forget the discount offered .

OYO is world known for room denial .. no surprise here .

Deal Cadet Deal Cadet
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piyush2251 wrote:

Never book Oyo if you want peace of mind.

That's what she said ..oh wait
Deal Subedar Deal Subedar
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If hotel is full .. look for other options mostly near railway station / airports . 

Deal Cadet Deal Cadet
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saymyname78 wrote:

If hotel is full .. look for other options mostly near railway station / airports . 

Hotel has cjecked in another person against my booking

Payment done in advance

Is this real India...

Or Chennai people are frauds?

Deal Cadet Deal Cadet
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Call customer care in front of the reception . Ask customer care to provide accommodation nearby as a substitute
Deal Cadet Deal Cadet
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@admin please help

This is Live SOS FEDDBACK

Deal Cadet Deal Cadet
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chipi wrote:
Call customer care in front of the reception

Customer care saying u have already checked in

And property manager not responding

Bhavesh Agarwal is a big fraud.. biggest amonst all

Oyo is biggest fraud...

Deal Cadet Deal Cadet
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tenga wrote:

Customer care saying u have already checked in

And property manager not responding

Bhavesh Agarwal is a big fraud.. biggest amonst all

Oyo is biggest fraud...

Record video of the receptionist, ask him to co operate or else you will file police complaint right now
Deal Cadet Deal Cadet
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call cc they will provide you better alternate stay in nearby hotel without any charge or you can get refund..

you should always call the hotel before checkin to avoid this type of senario... this is quite commen nowadays.. 

oyo hotels denies checkin even if they have rooms many times... no just oyo, mmt and goibibo also..

call CC they will give you option to stay in some other hotel nearby without paying anthing extra or you can ask for refund..

Pro Entertainer Pro Entertainer
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Don't worry you will get a refund for sure. If you had paid using a credit card, you can charge back for a hassle-free refund. Else gotta follow up with Oyo, but you will get a refund for sure. Just record a video proof for future follow-up.

But for now, look for an alternative option to stay nearby. You can check FabHotels, or try locally through Google map search. Offline rates are way better sometimes. They may get a good deal, but look normal, don't look like you are helpless else they will try to sale room at MRP.
Deal Cadet Deal Cadet
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tenga wrote:

Customer care saying u have already checked in

And property manager not responding

Bhavesh Agarwal is a big fraud.. biggest amonst all

Oyo is biggest fraud...

you call the customer care and directly put the manager to talk to customer care...
this is commen nowadays the person at hotel helpdesk is different from the number provided on oyo..


Finance Ninja Finance Ninja
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Same experience to one of my friends in Oyo.. money never refunded
Beacon Beacon
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The same thing happened to me years before. Had to call customer care multiple times to get the refund. I have recorded the video of the discussion with the hotel manager. From that incident I have made a point to always call the hotel for checking on the availability before making any bookings.
Deal Subedar Deal Subedar
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hotel will provide only rooms when it is empty, else they will denies... reason is simple, oyo needs 50-60% profit in what you pays, lets say, hotel charges 1000 per day to others, but in oyo they will offer at 600, in that hotel will get only 300-400.. we think it is fraud, but scenario is different..  call hotel and confirm if you book thr oyo. 

Deal Cadet Deal Cadet
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BUDHRAJ0 wrote:

call cc they will provide you better alternate stay in nearby hotel without any charge or you can get refund..

you should always call the hotel before checkin to avoid this type of senario... this is quite commen nowadays.. 

oyo hotels denies checkin even if they have rooms many times... no just oyo, mmt and goibibo also..

call CC they will give you option to stay in some other hotel nearby without paying anthing extra or you can ask for refund..

No help from cc

Saying its marked as checkin

Refund at tge mercy of hotel or property manager

Chennai is such a thug place????

Cc saying no response from proprerty manager

Deal Cadet Deal Cadet
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indianboy wrote:

hotel will provide only rooms when it is empty, else they will denies... reason is simple, oyo needs 50-60% profit in what you pays, lets say, hotel charges 1000 per day to others, but in oyo they will offer at 600, in that hotel will get only 300-400.. we think it is fraud, but scenario is different..  call hotel and confirm if you book thr oyo. 

I confirmed after paying full amount in advance

Please dont advocate oyorooms 

Sos deep distress,may have to pay a much higher price or sleep on Chennai streets

Deal Subedar Deal Subedar
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better to walk away from such shaddy hotel who knows they have spy-cam in room/bathroom and they will deny that u ever stay when complain

Deal Cadet Deal Cadet
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demerius2020 wrote:

better to walk away from such shaddy hotel who knows they have spy-cam in room/bathroom and they will deny that u ever stay when complain

Where will I go now in the middle of night? sos

Deal Lieutenant Deal Lieutenant
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tenga wrote:

Where will I go now in the middle of night? sos

You should have called hotel after booking itself or atleast today before check in time to ask on availability.... Oyo works only when ur lucky.... Their refund process is easiest through app itself... There are lot of hotels almost every 200m around Chennai... Go offline and check in ... If u keep talking about budget nothing will work... Streets in Chennai is safe too
Deal Subedar Deal Subedar
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It happens 40% times with oyo, and out of that 40%, 50% times they manage to book a substitute. I can understand your situation cz this is happening with oyo daily.

Deal Subedar Deal Subedar
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insta_vicky wrote:
You should have called hotel after booking itself or atleast today before check in time to ask on availability.... Oyo works only when ur lucky.... Their refund process is easiest through app itself... There are lot of hotels almost every 200m around Chennai... Go offline and check in ... If u keep talking about budget nothing will work... Streets in Chennai is safe too

https://www.desidime.com/discussions/chennai-fa...

@tenga this is your post, did someone recommend you the current hotel in this post?

Deal Subedar Deal Subedar
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tenga wrote:

Where will I go now in the middle of night? sos

Not in shabby 420 hotel room watched over by spycam

Deal Lieutenant Deal Lieutenant
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tenga wrote:

Where will I go now in the middle of night? sos

Can you connect me to hotel receptionist?
Deal Cadet Deal Cadet
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chota_chattri wrote:

https://www.desidime.com/discussions/chennai-fa...

@tenga this is your post, did someone recommend you the current hotel in this post?

Oyorooms was recommended

Instead of booking via third party, I directly used oyorooms website

That specific hotel was my independent choice from location convenience sorting in oyorooms website

Many are now saying to avoid oyorooms, but it would have been helpful if such advice was earlier given...alsas no such wRning received b4 booking...

No use of crying over spilt milk

Deal Cadet Deal Cadet
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demerius2020 wrote:

Not in shabby 420 hotel room watched over by spycam

It was a classic family ac room

Deal Cadet Deal Cadet
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insta_vicky wrote:
You should have called hotel after booking itself or atleast today before check in time to ask on availability.... Oyo works only when ur lucky.... Their refund process is easiest through app itself... There are lot of hotels almost every 200m around Chennai... Go offline and check in ... If u keep talking about budget nothing will work... Streets in Chennai is safe too

I called after making payment and checkin time well b4 12 noon

Deal Cadet Deal Cadet
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saymyname78 wrote:

cancel the oyo booking and pay the hotel directly ... don't forget to take the actual bill / receipt .

Forget the discount offered .

OYO is world known for room denial .. no surprise here .

Has desidime issued a formal warning against oyorooms?

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