Stay Away/Don't Rely on the Magicpin's delivery

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Comrade
shh_my_dog_i...

As the title says, stay away from the unreliable delivery section of the Magicpin especially the food deliveries.

Today, in the evening around 07:30 PM I placed order with a restaurant in my town. The timer ticked for 10 minutes and eventually it got auto cancelled and I received the auto refund in the source payment method. Later, I placed another order with different restaurant it was accepted within 5 minutes and ETA of delivery was of 60 minutes i.e; 8:33 PM.

Waited patiently for 60 minutes but order didn’t got picked up within the ETA 60 minutes. After 70 minutes of waiting made the first complaint to Magicpin’s in app help support to which they replied they will speak with the merchant. To which, merchant marked the order as packed, the order was in same state till 11:22 PM, and suddenly around 11:30 PM it got dispatched with no rider details. It seem like the rider took it to his home for the dinner. No reply from Magicpin support after the first complaint.

Long story short, Magicpin may offer lots of discounts and stuff, but they are completely unreliable as a delivery service provider and have zero control over their merchants/delivery partners.


https://cdn0.desidime.com/attachments/photos/658787/medium/IMG_20210108_004744.jpg?1610047103      https://cdn0.desidime.com/attachments/photos/658789/medium/IMG_20210108_005646.jpg?1610048307

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Deal Subedar Deal Subedar
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So sad that We need to keep back up plan.

7:30 to 11:22 still you have not received

Had dinner?

Deal Cadet Deal Cadet
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it is best to use specialised websites for every purpose…..i.e for food…swiggy or zomato…very rare issues…

Comrade Comrade
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dlhntr wrote:

So sad that We need to keep back up plan.

7:30 to 11:22 still you have not received

Had dinner?

Thanks for asking bro. Yeah, already had dinner. Pizza was the back up plan for night cravings, but Magicpin had other plans pensive pensive

Comrade Comrade
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tusharrai87839 wrote:

it is best to use specialised websites for every purpose…..i.e for food…swiggy or zomato…very rare issues…

I became victim of Magicpin heavy discounts bro pensive

Discount on the restaurants through Magicpin were way above Swiggy/Zomato.

Deal Cadet Deal Cadet
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shh_my_dog_is_sleeping wrote:

I became victim of Magicpin heavy discounts bro pensive

Discount on the restaurants through Magicpin were way above Swiggy/Zomato.

Yaa.. But they should deliver also at that price……else…its just waste of time…

Deal Subedar Deal Subedar
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You would have got delivery boy’s name in notification or bell icon, check once
Ordered 50 times, no issue yet

Deal Subedar Deal Subedar
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For me it’s a mix of both
Some times it gots deliverered very smoothly, other times rider says i will not deliver due to personal reasons, rider phn is switched off, order accepted by mistake by merchant etc

Comrade Comrade
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motabhaii wrote:

You would have got delivery boy’s name in notification or bell icon, check once
Ordered 50 times, no issue yet


https://cdn0.desidime.com/attachments/photos/658786/medium/IMG_20210108_004253.jpg?1610046798
It was my first order through Magicpin. Not getting any details about the rider, just this.

Comrade Comrade
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tusharrai87839 wrote:

Yaa.. But they should deliver also at that price……else…its just waste of time…

Exactly, it was pure waste of time, they don’t even have any call support for such cases pensive pensive

Comrade Comrade
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Dealo wrote:

For me it’s a mix of both
Some times it gots deliverered very smoothly, other times rider says i will not deliver due to personal reasons, rider phn is switched off, order accepted by mistake by merchant etc

It was my just first order with Magicpin, never tried grocery since we don’t have much stores on Magicpin for groceries.

Deal Subedar Deal Subedar
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shh_my_dog_is_sleeping wrote:


https://cdn0.desidime.com/attachments/photos/658786/medium/IMG_20210108_004253.jpg?1610046798
It was my first order through Magicpin. Not getting any details about the rider, just this.

Have you tried to call delivery agent?

Comrade Comrade
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dlhntr wrote:

Have you tried to call delivery agent?

Didn’t received any contact details of the rider. The merchant wasn’t responding & magicpin customer support too wasn’t responding from 8:30 PM. Later, at 11:22 PM received notification that your order is on the way but there were not details provided like who is carrying the package, his cell number, etc.

P. S :- The order is still on the way sweat joy joy

Deal Subedar Deal Subedar
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shh_my_dog_is_sleeping wrote:


https://cdn0.desidime.com/attachments/photos/658786/medium/IMG_20210108_004253.jpg?1610046798
It was my first order through Magicpin. Not getting any details about the rider, just this.

See it is written that restaurant will deliver this order, contact restaurant only

Deal Cadet Deal Cadet
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BeUnique wrote:

Rohtak is in haryana

Yes..only one restaurant delivery is available through magicpin….

Now not serviceable… confounded confounded

Missing