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STOP BUYING big items from Amazon, they stopped protective packaging!

414°
Deal Cadet
Arpit_Kumar

I bought 4 big/heavy items from Amazon recently:

Oil filled radiator heater
14 inch kids bicycle
Philips mixer grinder
Ptc fan heater

Amazon stopped packaging the products in the name of “environment friendly”!
First 3 items above were damaged because there was no protective packaging at all, original product box was damaged and obviously the items inside were damaged too. I claimed replacement for all 3 of them and specifically talked to customer care & seller that please provide proper packaging, but NO! Again sent me products without protective packaging and again got damaged.

Last item was not damaged because the default packaging by the brand has got lots of styrofoam packaging inside.

I am fed up, I was a loyal Amazon customer since 10 years but not anymore. I won’t buy big/heavy items from Amazon. I don’t think they will stop this stupid trend in the near future.

They are still providing protective packaging for electronics, cosmetics etc.

35 Comments  |  
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Deal Lieutenant Deal Lieutenant
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my experience – issued refund for damaged cycle after returning

Hunk Hunk
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Even Flipkart is doing this now a days and if we return the items then they will block the account smile

Deal Subedar Deal Subedar
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Moral: Save harassment, buy offline

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Deal Cadet Deal Cadet
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Amazon started India operations in 2012,how come u were loyal member of them from last 10 yrs grinning

Helpful Helpful
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May be he used Amazon USA to ship here, I did that from 2006.

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Pro Community Angel Pro Community Angel
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Really ?
I got my pantry package in a cardboard box wrapped in 10 ms of paper (i literally rolled it and kept it for some future use, it was so damn long) , i would say sheer wastage considering the kind of products i ordered (non fragile) .
Severe loopholes exist in their supply chain

Deal Subedar Deal Subedar
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Same experience.

Actually orders are fulfilled and packed by humans and no two human beings pack in same manner despite identical standards (sure Amazon have strict instructions on how to pack stuff)

Anyway, thanks for the heads-up, OP.

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Mobile Guru Mobile Guru
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Experienced same twice this sale
34 monitor (Just the product box..no protective packaging)
5.1 Sound system (Same ..just the box)

PS: Amazon has been doing this for years

Benevolent Benevolent
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protective packaging as in?

Deal Cadet Deal Cadet
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Means packing the original box with additional foam inside bigger box or at least some bubble wrap. Something to prevent direct impact on the product inside when amazon transport guys thrash the parcels around, step on them and dump tons of weight on tiny boxes.

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Helpful Helpful
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OP
Can you post pictures for the same for more clarity ?
This will be really for others dimers too , even I was about to buy mixer grinder but stopped after reading your post sweat

Tech Guru Tech Guru
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They want to go green. 🙂🙂🙂 Great initiative

Beacon Beacon
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Flipkart doing same this time. Worst packaging.

Deal Hunter Deal Hunter
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yes nowadays amazon/flipkart both are using only original product packaging. They would be more prone to damage if not properly handled. In past I received amazon items with very good packaging with bubble wraps, air pillow cushion, chocolates with cooling gels etc. Kids are more interested to burst air pillow cushion.

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