STOP placed in sbi accounts

yes periodic updation of kyc is required by bank. If there is no change in kyc just send aadhar signed photocopy to branch email Id and request them to update KYC.

https://sbi.co.in/web/home/locator/...ch

With a view to easing difficulties faced by common persons while opening bank accounts and during periodic updating, guidelines on ‘know your customer’ (KYC) will be further simplified with immediate effect so that banks:

• do not insist on physical presence of the customer at the time of periodic updating; do not seek fresh proof of identity and address at the time of periodic updating in case of no change in status for 'low risk' customers; allow self-certification; accept a certified copy of the document by mail/post, etc; and
• do not seek fresh documents if an existing KYC compliant customer of a bank desires to open another account in the bank.

Reserve Bank of India - Know Your Customer Norms

getready wrote:

With a view to easing difficulties faced by common persons while opening bank accounts and during periodic updating, guidelines on ‘know your customer’ (KYC) will be further simplified with immediate effect so that banks:

• do not insist on physical presence of the customer at the time of periodic updating; do not seek fresh proof of identity and address at the time of periodic updating in case of no change in status for 'low risk' customers; allow self-certification; accept a certified copy of the document by mail/post, etc; and
• do not seek fresh documents if an existing KYC compliant customer of a bank desires to open another account in the bank.

Reserve Bank of India - Know Your Customer Norms

So self attested photocopy can be mailed to them? What is the validity of kyc norms? Accounts as old as 2 years to 10 years have been STOPPED

get home branch email id and share kyc documents with them in the email 

kukdookoo wrote:
So self attested photocopy can be mailed to them? What is the validity of kyc norms? Accounts as old as 2 years to 10 years have been STOPPED

Yes, if the branches got active email accounts then even better.

AFAIK temp debit/credit freezes are getting triggered via suspicious/bulk transactions. My SBI SA is more than 10 years old, not sure if i opened the account with Aadhaar but till date they never contacted me for KYC updation ( Rarely use this account for debit/credit - NB/UPI/DC)

Since the pandemic they are accepting kyc documents via an email to home branch. But my suggestion would be to visit branch in order to make sure it is updated.

kukdookoo wrote:
So self attested photocopy can be mailed to them? What is the validity of kyc norms? Accounts as old as 2 years to 10 years have been STOPPED

It depends on "risk category". From what I remember, High risk category acc need kyc update in 2 years, medium risk category acc need update in 4-5 years & low risk category acc need kyc update in 10 years. How these risk categories are determined depends on bank & their system.

srini1710 wrote:

get home branch email id and share kyc documents with them in the email 

Many psu bank branches don't have a publicly accessible email ID.

guest_999 wrote:
Many psu bank branches don't have a publicly accessible email ID.

But sbi has simple email ids to mail on

[email protected] . co. in

Submit scanned copy of  self attested voter id and pan via branch email , they will update it 

Also rec the same sms , few months back 

smartgeek wrote:
But sbi has simple email ids to mail on

[email protected] . co. in

SBI is unique among all psu banks both in size as well as services offered/available. I know some psu bank branches whose landline telephone number listed on their official website give error message of disconnection because of non-payment of bill.

When you need money of dormant accounts and you create them if that many doesn't exist.

They did the same to my account last month. I had sent the self attested KYC docs via post. They updated KYC & reactivated it the same day on which they received my docs.

When you’re opening an account then everything is online and when you wanna update something then you have to go to the branch. Waah. Hdfc is doing that as well. They are asking for physical docs by post to their headquarters.

chota_chattri wrote:

When you’re opening an account then everything is online and when you wanna update something then you have to go to the branch. Waah. Hdfc is doing that as well. They are asking for physical docs by post to their headquarters.

It has to do with rbi guidelines & risk profile of the acc as determined by bank system.

guest_999 wrote:
It has to do with rbi guidelines & risk profile of the acc as determined by bank system.

So online account opening with online proof had no risk issues but it’s an issue when you update something and giving the proof online. 

chota_chattri wrote:

So online account opening with online proof had no risk issues but it’s an issue when you update something and giving the proof online. 

Online acc opening always has much less risk profile because if someone hadn't even used a bank acc then how can system determine their risk profile. Once you start using the acc though then the system creates a risk profile for your acc based on your usage pattern. For many lower risk profiles acc simply sending a scanned self attested copy of ID/address proof is enough while in other cases a physical visit to the branch is needed.