Swiggy Ghost

Swiggy Ghost

162°
Missing
Deal Newbie
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I was waiting eagerly for my food to arrive and suddenly I saw that notification came up on my mobile that my order was delivered but I didn’t received it.
upon calling the fucking delivery boy, he said that a guy asked him if he was from swiggy to which he replied yes and delivered him my order but I feel like he has eaten up my food.
upon further questioning, he abused me and asked me to do what I can.
so disappointed right now

16 Comments  |  
11 Dimers
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Deal Subedar
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Control your emotions op…
Where did this happen btw?
and what action did u took afterwards?

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Shopping Friend
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makeourdeal wrote:

Foodpanda is better in this terms. OTP on delivery

have they stopped that fake delivery process and non blocking of accounts

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Deal Cadet
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desiman wrote:

have they stopped that fake delivery process and non blocking of accounts

FP introduced OTP to counter fake deliveries. I haven’t ordered from FP since long so no recent booking experience.

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suspended
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Now explain this whole scenario to CC. They will refund your amount.

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Deal Newbie
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the same happened to my room mate recently & upon lodging a complaint, Swiggy replaced the same order from restaurant again. nothing big but this whole process involves a bit of headache with the delivery rep & then customer care & obviously hunger since the it took a good 2-3hrs for the entire fiasco to end. All in all its not a pleasant dinner for him!!

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Blogger
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For such delivery boys, complaint with twisted facts like delivery boy tried to deliver you tempered parcel with half food eaten, so you refused and on this he got angry and marked it delivered, also misbehaved with you. There are many other ways which will make this case bigger than it is, ese nhi sudharte ye Log.
Also ask them not only to refund you but also take action and call you back after investigation.
Tit for Tat

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Deal Subedar
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makeourdeal wrote:

Foodpanda is better in this terms. OTP on delivery

Yup, that should be implemented in all cases where delivery is done.

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Tech Guru
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Once when I ordered a pizza it showed he was at the restaurant and picking it up but then he went half way into a dead end street and into a building and stayed there.. 30 mins later I was ready to do something but did not know what.. I knew the guy and his friends were watching TV and eating my pizza.. but 10 mins later another guy showed up with the pizza.. So it looked like they notice things like that and arrange alternatives. It was a little later but after delivery it popped up a notice as Delivered.. The other guy was still in his friends place finishing up the rest of the pizza.. I wish swiggy made it easier to contact CC.. Even the address on google maps is slightly off.. it shows as a few houses over and I have to always correct it with the name instead of GPS.

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