Swiggy processed refund but the amount not received in my bank. Payment mode UPI.

104°
Deal Cadet
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On 13-01-2021, swiggy processed refund but the refund amount has not been reflected in my bank. If swiggy has refunded, the same should have been reflected to my Paytm passbook since the payment was made by PAYTM UPI. I should expect refund 2-4 day maximum. As per my bank cc , no refund has been received or any pending money  to be credited to my account & suggested me to contact the merchant regarding it. I multiple times contacted swiggy, they are just repeating copy-paste. If I don’t receive refund, what options should I left as the merchant has not taking action of my concern just telling me check with your bank regarding refund.

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wait till next week.

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Ask swiggy utr number (unique transaction reference) … With that u have to call bank customer care to know about refund status.

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Same situation for me….
But happened on 15-01-21….
Waiting for 2 more days….

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raghuramn wrote:

Same situation for me….
But happened on 15-01-21….
Waiting for 2 more days….

Has swiggy processed your refund, what was your payment method?

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Mufasa wrote:

Has swiggy processed your refund, what was your payment method?

Paid from paytm UPI, SBI account.
Swiggy gave me RRN and confirmed that they have refunded

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raghuramn wrote:

Paid from paytm UPI, SBI account.
Swiggy gave me RRN and confirmed that they have refunded

Wait till Monday end & then call PayTM customer care with the RRN you got from Swiggy so that they can track the refund…

PayTM customer care number : 0120 4456456

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Sushrut.B wrote:

Wait till Monday end & then call PayTM customer care with the RRN you got from Swiggy so that they can track the refund…

PayTM customer care number : 0120 4456456

Thank you bro for info… Sure will follow as you said

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raghuramn wrote:

Thank you bro for info… Sure will follow as you said

Keep us updated… : )

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raghuramn wrote:

Same situation for me….
But happened on 15-01-21….
Waiting for 2 more days….

Did get the refund in your bank account?

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Msg them on twitter u will get ur refund easily, waitng for auto refund is not working here in mobikwik

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