They re cheating wirh customers
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I order sets but the product i ordered i dindt receive that there r similar with same colour they r tottaly doing fraud showing diff thing sending diff thing nd when asking for return they r not properly replying not at all helpful verrrrrrryyyyyyyy veryyyyyyyyy worst i ll never suggest to buy anything fromm clovia they jusy looting pepole nd hence customer support is not helpful
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https://www.desidime.com/discussions/they-re-cheating-wirh-customers?page=1#post_7696544
This should help.
https://www.desidime.com/discussions/they-re-cheating-wirh-customers?page=1#post_7696543
One should consider what’s written on order summary rather than what’s shown in images.
Only then customer can argue with them and win.
Most companies write at some corner of page as disclaimer that “Products in image are only for illustration purposes and they look different in real time”. So it’s easy for them to avoid accountability.
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Isha , try to ping them on twitter. They will respond promptly