Transaction failed on myjio without refund.

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sanketpero
I was purchasing vouchers on myjio app using Amazon.
My transaction failed but money got deducted.
My jio customer says no such transaction is visible.
Amazon just left my chat and calls answered.
Has anyone had similar issues with myjio?
The transaction was worth 1332.
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Deal Cadet Deal Cadet
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you would get refund back in your account.

Like Magnet Like Magnet
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Did you face the same issue?

Wingman Wingman
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Don't worry.. u have to wait.. since they are updating services, all recharges are pending.

Deal Lieutenant Deal Lieutenant
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You will get your refund bro, don't worry!!

Like Magnet Like Magnet
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Have you faced same?

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Post Emperor Post Emperor
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1332 which plan is that?

Like Magnet Like Magnet
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2 vouchers of 666

Benevolent Benevolent
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I haven't received refund of failed Rs 10 topup of JF Prepaid recharge since almost 6 months. Jio sent an email with the transaction ID mentioning that refund would be processed within 7-10 days. Escalated to Appellate authority after absolutely pathetic exp. with the lower level CS (as expected) but they finally responded that can't track the transaction and to raise a chargeback request. Since I had paid via Amazon Pay Wallet that doesn't seem to be viable option. Jio AA has stopped  responding. Will lodge a complaint with the RBI Ombudsman some time later.

Post Emperor Post Emperor
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Have u lodge it 

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Community Angel Community Angel
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Why are you buying this expensive voucher ? Friday discount no?

Like Magnet Like Magnet
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I was buying yesterday.

Before price increase

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