
Transfer of Citi's consumer banking businesses in India to Axis Bank. Your Consent Required
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Dear Valued Customer,
Thank you for your continued trust in us.
We had written to you in March 2022 about reaching an agreement with Axis Bank for the sale of Citi's consumer banking businesses in India, subject to regulatory approvals.
As we begin this new chapter, we need your consent for transfer of your Citi relationship(s) to Axis Bank. If you do consent, it will also serve as a reconfirmation of the consent already provided by you under the terms and conditions for transfer of all associated data, information and tax documents to Axis Bank (as permitted by applicable regulations) for continued offering of banking services, including any KYC related compliance.
This is just the start of the process and rest assured will have no immediate impact on any product(s) held by you, leading to the completion of the transfer, which is expected in the first half of 2023 ("Effective Date"). We will keep you duly informed.
In the meantime, please continue enjoying all features and benefits of Citi products and services, including branches, ATMs, Citi Mobile® App, Citibank Online and CitiPhone Banking. Should you wish to view your relationships, login to Citibank Online and visit the account summary page.
Why you should agree to transfer:
Experience seamless and hassle-free transfer of your products and services to Axis Bank, a leading private sector bank in India.
No additional documentation or KYC details required.
What happens if you decline to transfer:
It will lead to closure of applicable products and services with due notice as Citi India will no longer be able to provide these products and services on and from the Effective Date.
You will have to register your alternate bank account / credit card for payment to billers, Mutual Funds, EMIs, etc.
Outstanding dues will be assigned to Axis Bank and will be payable to Axis Bank.
We request you to share your consent to transfer your products to Axis Bank at the soonest possible. Login to Citibank Online or
Citi Mobile® App; or SMS YES < space > last 4 digits of your credit card number to 98807 52484 from your registered mobile number; or simply click on the button below.
Important point to note:
For add-on credit cards, all credit card holders will need to provide consent separately on Citibank Online / Citi Mobile® App.
For any queries, you can go through the FAQs here.
Warm regards,
Customer Service


xxxyyyzzz wrote:
I already have three Axis credit cards.. What's gonna happen to my Citi iocl
citi axis iocl? 😝
RunZone wrote:
Transfer of Citi's consumer banking businesses in India to Axis Bank. Your Consent Required
to agree to get pulverised by us.
That, is the end of the sentence which is missed I think.
(Ab Citi ke service standards bhool jaayein, aur apna kachoomar nikalwaney ke liye tayaar ho jaayein.
Citi never sleeps, Axis never wakes).
ConfirmPassword wrote:But i also have axis ioclciti axis iocl? 😝

Which Axis card will the Citi Rewards card become? I already have MyZone.
what about pricing if anyone having ltf card will axis give same pricing
Chalo nilaami suru ho gayi hai... Logon boli laga rahein hain pant ukhaad ke!
Btw, any benefits in applying for a Citi card in this nilaami phase, it was very hard to get approved by Citi for self employed?
Citi ki is halat aur nilaami dekhke khush hogaya Mann... Sweet revenge 😜
All those Citi card holders are in for a treat when they will contact Axis support 😛
What will happen for those who have Citi savings account? Should we get it closed?
@getready @guest_999 @bohemian @xxxyyyzzz @prem4998
itsmehd5 wrote:What will happen for those who have Citi savings account? Should we get it closed?
@getready @guest_999 @bohemian @xxxyyyzzz @prem4998
Arthi uth gayi, ab shamshan bhi Jana hai kya? 😏
Open AU bank account digitally, transfer balance, get rupay platinum card, use Amazon monthly offer and also get higher savings or fd interest rates... Get offer for pre-approved card also, Move on.
Don't like AU? Go with HDFC.
xxxyyyzzz wrote:
Bhai Banda Citi savings account band hone pe AU me kyu jaega
Bhai likh dii hai list karke, diwala nikal gayi, nilaami ho gayi, citi ya account holders ka koi izzat bacha hai kya? Au zyada returns dega is naam ke waste aur diwala Citibank se... Plus they are a scheduled commercial bank now, way better than normal sfb.
AU = aau aau (come come) - Shakti Kapoor, tunna tunna 🤣
xxxyyyzzz wrote:
I already have three Axis credit cards.. What's gonna happen to my Citi iocl
You will get Axis IOCL RuPay credit card. 😀😜
itsmehd5 wrote:Citi Savings Account is also called as Axis Savings Account. So if you don't want to have relationship with them, simply close the account with Citi now. No other option. I would suggest to wait and watch what Axis has to offer for existing Citi customers to have them onboard. Then decide on anything.What will happen for those who have Citi savings account? Should we get it closed?
@getready @guest_999 @bohemian @xxxyyyzzz @prem4998
prem4998 wrote:But as per this thread, ppl hv started receiving notifications from Citi to handover their relationships to Axis...When will we get to see what Axis is offering to Citi retail account users?
Citi Savings Account is also called as Axis Savings Account. So if you don't want to have relationship with them, simply close the account with Citi now. No other option. I would suggest to wait and watch what Axis has to offer for existing Citi customers to have them onboard. Then decide on anything.
@prem4998 @agnivo007 @guest_999 @bohemian
itsmehd5 wrote:
But as per this thread, ppl hv started receiving notifications from Citi to handover their relationships to Axis...When will we get to see what Axis is offering to Citi retail account users?
@prem4998 @agnivo007 @guest_999 @bohemian
Will it offer same pricing like if someone had ltf citi then?
itsmehd5 wrote:No idea. But it should be before the handover formalities are fully completed. Probably by mid 2023.
But as per this thread, ppl hv started receiving notifications from Citi to handover their relationships to Axis...When will we get to see what Axis is offering to Citi retail account users?
@prem4998 @agnivo007 @guest_999 @bohemian
Agnivo007 wrote:How to get DC without feesArthi uth gayi, ab shamshan bhi Jana hai kya? 😏
Open AU bank account digitally, transfer balance, get free rupay platinum card, use Amazon monthly offer and also get higher savings or fd interest rates... Get offer for pre-approved card also, Move on.
Don't like AU? Go with HDFC.
itsmehd5 wrote:Citi customers don't have another option either accept or close account. Its a transition phase, so they will not give any offer as yet untill they complete merger. They may honor all citi t&c attached to product for sometime. Don't expect much. They have paid price for acquisition after all.
But as per this thread, ppl hv started receiving notifications from Citi to handover their relationships to Axis...When will we get to see what Axis is offering to Citi retail account users?
@prem4998 @agnivo007 @guest_999 @bohemian
bohemian wrote:
Citi customers don't have another option either accept or close account. Its a transition phase, so they will not give any offer as yet untill they complete merger. They may honor all citi t&c attached to product for sometime. Don't expect much. They have paid price for acquisition after all.
@bohemian So what should be the logical process? I hv accounts in SBI, HDFC, IDBI & Equitas banks...Where should I transfer the savings?
kkrulesdnation wrote:
How to get DC without fees
Account is 0 balance, pay 175 or so fees for dc. (Sorry for mentioning as free)

to agree to get pulverised by us.
That, is the end of the sentence which is missed I think.
(Ab Citi ke service standards bhool jaayein, aur apna kachoomar nikalwaney ke liye tayaar ho jaayein.
Citi never sleeps, Axis never wakes).
Arthi uth gayi, ab shamshan bhi Jana hai kya? 😏
Open AU bank account digitally, transfer balance, get rupay platinum card, use Amazon monthly offer and also get higher savings or fd interest rates... Get offer for pre-approved card also, Move on.
Don't like AU? Go with HDFC.