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Transfer of Citi's consumer banking businesses in India to Axis Bank. Your Consent Required

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RunZone

Dear Valued Customer,

Thank you for your continued trust in us.

We had written to you in March 2022 about reaching an agreement with Axis Bank for the sale of Citi's consumer banking businesses in India, subject to regulatory approvals.

As we begin this new chapter, we need your consent for transfer of your Citi relationship(s) to Axis Bank. If you do consent, it will also serve as a reconfirmation of the consent already provided by you under the terms and conditions for transfer of all associated data, information and tax documents to Axis Bank (as permitted by applicable regulations) for continued offering of banking services, including any KYC related compliance.

This is just the start of the process and rest assured will have no immediate impact on any product(s) held by you, leading to the completion of the transfer, which is expected in the first half of 2023 ("Effective Date"). We will keep you duly informed.

In the meantime, please continue enjoying all features and benefits of Citi products and services, including branches, ATMs, Citi Mobile® App, Citibank Online and CitiPhone Banking. Should you wish to view your relationships, login to Citibank Online and visit the account summary page.

Why you should agree to transfer:



Experience seamless and hassle-free transfer of your products and services to Axis Bank, a leading private sector bank in India.



No additional documentation or KYC details required.

What happens if you decline to transfer:



It will lead to closure of applicable products and services with due notice as Citi India will no longer be able to provide these products and services on and from the Effective Date.



You will have to register your alternate bank account / credit card for payment to billers, Mutual Funds, EMIs, etc.



Outstanding dues will be assigned to Axis Bank and will be payable to Axis Bank.

We request you to share your consent to transfer your products to Axis Bank at the soonest possible. Login to Citibank Online or
Citi Mobile® App; or SMS YES < space > last 4 digits of your credit card number to 98807 52484 from your registered mobile number; or simply click on the button below.



Important point to note:



For add-on credit cards, all credit card holders will need to provide consent separately on Citibank Online / Citi Mobile® App.

For any queries, you can go through the FAQs here.

Warm regards,
Customer Service


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Top Comments
Deal Cadet Deal Cadet
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RunZone wrote:
Transfer of Citi's consumer banking businesses in India to Axis Bank. Your Consent Required

to agree to get pulverised by us.

 

That, is the end of the sentence which is missed I think.

(Ab Citi ke service standards bhool jaayein, aur apna kachoomar nikalwaney ke liye tayaar ho jaayein.

Citi never sleeps, Axis never wakes).

Deal Newbie Deal Newbie
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I still haven't got this email. I have my salary account with Citi
Deal Subedar Deal Subedar
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itsmehd5 wrote:

What will happen for those who have Citi savings account?  Should we get it closed?
@getready @guest_999 @bohemian @xxxyyyzzz @prem4998

Arthi uth gayi, ab shamshan bhi Jana hai kya? 😏

Open AU bank account digitally, transfer balance, get rupay platinum card, use Amazon monthly offer and also get higher savings or fd interest rates... Get offer for pre-approved card also, Move on.

Don't like AU? Go with HDFC.

103 Comments  |  
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Finance Ninja Finance Ninja
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I already have three Axis credit cards.. What's gonna happen to my Citi iocl joy
Deal Cadet Deal Cadet
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xxxyyyzzz wrote:
I already have three Axis credit cards.. What's gonna happen to my Citi iocl joy

citi axis iocl? 😝

Deal Cadet Deal Cadet
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RunZone wrote:
Transfer of Citi's consumer banking businesses in India to Axis Bank. Your Consent Required

to agree to get pulverised by us.

 

That, is the end of the sentence which is missed I think.

(Ab Citi ke service standards bhool jaayein, aur apna kachoomar nikalwaney ke liye tayaar ho jaayein.

Citi never sleeps, Axis never wakes).

Finance Ninja Finance Ninja
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ConfirmPassword wrote:

citi axis iocl? 😝

But i also have axis iocl joy
Deal Cadet Deal Cadet
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xxxyyyzzz wrote:
But i also have axis iocl joy

then you get the twice the rewards.. source: whatsapp University 

Deal Cadet Deal Cadet
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Which Axis card will the Citi Rewards card become? I already have MyZone.

Deal Subedar Deal Subedar
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what about pricing if anyone having ltf card will axis give same pricing

Deal Major Deal Major
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Mera toh pl chal rha hai citi ke sath, uska kya hoga, naya record ayega kya cibil mai , suna hai axis chor hai. Citi was best🥺
Deal Subedar Deal Subedar
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Chalo nilaami suru ho gayi hai... Logon boli laga rahein hain pant ukhaad ke!

Btw, any benefits in applying for a Citi card in this nilaami phase, it was very hard to get approved by Citi for self employed?

Citi ki is halat aur nilaami dekhke khush hogaya Mann... Sweet revenge 😜

Deal Lieutenant Deal Lieutenant
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What about reward points? Should we redeem it? Devaluation hoga?
Deal Subedar Deal Subedar
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All those Citi card holders are in for a treat when they will contact Axis support 😛

Deal Subedar Deal Subedar
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itsmehd5 wrote:

What will happen for those who have Citi savings account?  Should we get it closed?
@getready @guest_999 @bohemian @xxxyyyzzz @prem4998

Arthi uth gayi, ab shamshan bhi Jana hai kya? 😏

Open AU bank account digitally, transfer balance, get rupay platinum card, use Amazon monthly offer and also get higher savings or fd interest rates... Get offer for pre-approved card also, Move on.

Don't like AU? Go with HDFC.

Finance Ninja Finance Ninja
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Agnivo007 wrote:

Arthi uth gayi, ab shamshan bhi Jana hai kya? 😏

Open AU bank account digitally, transfer balance, get free rupay platinum card, use Amazon monthly offer and also get higher savings or fd interest rates... Move on.

Bhai Banda Citi savings account band hone pe AU me kyu jaega joy
Deal Subedar Deal Subedar
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xxxyyyzzz wrote:
Bhai Banda Citi savings account band hone pe AU me kyu jaega joy

Bhai likh dii hai list karke, diwala nikal gayi, nilaami ho gayi, citi ya account holders ka koi izzat bacha hai kya? Au zyada returns dega is naam ke waste aur diwala Citibank se... Plus they are a scheduled commercial bank now, way better than normal sfb.

AU = aau aau (come come) - Shakti Kapoor, tunna tunna 🤣

Pro Blogger Pro Blogger
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xxxyyyzzz wrote:
I already have three Axis credit cards.. What's gonna happen to my Citi iocl joy

You will get Axis IOCL RuPay credit card. 😀😜

Generous Generous
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itsmehd5 wrote:

What will happen for those who have Citi savings account?  Should we get it closed?
@getready @guest_999 @bohemian @xxxyyyzzz @prem4998

Citi Savings Account is also called as Axis Savings Account. So if you don't want to have relationship with them, simply close the account with Citi now. No other option. I would suggest to wait and watch what Axis has to offer for existing Citi customers to have them onboard. Then decide on anything.
Deal Cadet Deal Cadet
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prem4998 wrote:
Citi Savings Account is also called as Axis Savings Account. So if you don't want to have relationship with them, simply close the account with Citi now. No other option. I would suggest to wait and watch what Axis has to offer for existing Citi customers to have them onboard. Then decide on anything.
But as per this thread, ppl hv started receiving notifications from Citi to handover their relationships to Axis...When will we get to see what Axis is offering to Citi retail account users?

@prem4998  @agnivo007 @guest_999 @bohemian
Deal Subedar Deal Subedar
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itsmehd5 wrote:
But as per this thread, ppl hv started receiving notifications from Citi to handover their relationships to Axis...When will we get to see what Axis is offering to Citi retail account users?

@prem4998  @agnivo007 @guest_999 @bohemian

Will it offer same pricing like if someone had ltf citi then?

Generous Generous
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itsmehd5 wrote:
But as per this thread, ppl hv started receiving notifications from Citi to handover their relationships to Axis...When will we get to see what Axis is offering to Citi retail account users?

@prem4998  @agnivo007 @guest_999 @bohemian
No idea. But it should be before the handover formalities are fully completed. Probably by mid 2023.
Deal Cadet Deal Cadet
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Agnivo007 wrote:

Arthi uth gayi, ab shamshan bhi Jana hai kya? 😏

Open AU bank account digitally, transfer balance, get free rupay platinum card, use Amazon monthly offer and also get higher savings or fd interest rates... Get offer for pre-approved card also, Move on.

Don't like AU? Go with HDFC.

How to get DC without fees
Deal Cadet Deal Cadet
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prem4998 wrote:
No idea. But it should be before the handover formalities are fully completed. Probably by mid 2023.
But they are asking for the consent now itself @prem4998 like OP mentioned..So how would be able to take the decision?
Generous Generous
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itsmehd5 wrote:
But as per this thread, ppl hv started receiving notifications from Citi to handover their relationships to Axis...When will we get to see what Axis is offering to Citi retail account users?

@prem4998  @agnivo007 @guest_999 @bohemian
Citi customers don't have another option either accept or close account. Its a transition phase, so they will not give any offer as yet untill they complete merger. They may honor all citi t&c attached to product for sometime. Don't expect much. They have paid price for acquisition after all.
Deal Cadet Deal Cadet
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bohemian wrote:
Citi customers don't have another option either accept or close account. Its a transition phase, so they will not give any offer as yet untill they complete merger. They may honor all citi t&c attached to product for sometime. Don't expect much. They have paid price for acquisition after all.

@bohemian So what should be the logical process? I hv accounts in SBI, HDFC, IDBI & Equitas banks...Where should I transfer the savings?

Generous Generous
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itsmehd5 wrote:

@bohemian So what should be the logical process? I hv accounts in SBI, HDFC, IDBI & Equitas banks...Where should I transfer the savings?

If its lying extra, transfer to equitas for some better savings interest.
Deal Cadet Deal Cadet
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bohemian wrote:
If its lying extra, transfer to equitas for some better savings interest.
But I feel a little scared since Equitas only has 5 L as insurance from RBI (DICGS) thing and that I already have exhausted..So savings from Citi..good idea to keep in Equitas ?
@bohemian
Deal Subedar Deal Subedar
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kkrulesdnation wrote:
How to get DC without fees

Account is 0 balance, pay 175 or so fees for dc. (Sorry for mentioning as free)

Generous Generous
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itsmehd5 wrote:
But I feel a little scared since Equitas only has 5 L as insurance from RBI (DICGS) thing and that I already have exhausted..So savings from Citi..good idea to keep in Equitas ?
@bohemian
Not recommended above 5 L. Transfer to another account . hdfc is best option then
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