uber payment with Amazon pay

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Hunk
VimAl_Raj
Hi..I have paid for uber trip using Amazon pay for the first time on 11-02-23.. amount has been debited from Amazon pay..but the diver told that didn't receive the payment and asked to pay in cash.. he gave his mobile no and assured that wil return the amount if the Amazon pay payment is sucessfull.. but he keep on denying that didn't receive the payment..unable to contact uber support? What can be done now? @guest_999
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Raise ticket through uber app help section

Hunk Hunk
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Will it affect that driver? He seemed to be genuine n nice guy .

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I too had a similar situation around 1.5 years back, Uber support didn't help. Support just kept saying you should not have paid cash. I too had Driver's number and he used to pick up calls initially but didn't return the money. Stopped using Uber after that.

Hunk Hunk
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Is the payment credited to drivers bank account instantly or later? If they don't help.. I will file complaint in consumer forum..
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Critic Critic
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Never pay in cash unless there is some option shown in uber for this. In any case, even if driver didn't receive the money & it gets refunded to your amazon acc few days later then this amt should be added next time you book any ride & at that time this amt will be credited to the driver I think.

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You have paid cash to the driver which is not recorded. If the uber driver gives you back then all good. Otherwise forget your money. No matter of complaints can bring your money back unless the driver agrees or else you have proof you paid aslo in cash. In latter case also it will be a tussle. The simple solution is to call the driver and agree for a settlement.

Hunk Hunk
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I have paid to him through upi only.. So can show it as proof .

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pay..but the diver told that didn't receive the payment

Doesn't matter , you need not pay cash unless the app says you to do so. If the app says payment success means it success, simply say this to driver. No need to pay cash unless asked in app

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nowadays this is pretty commen situation with ola/rapido/uber

they don't accept online payments within the app.. either pay cash or upi directly, otherwise we have to face many issues like ride cancellations, wasting of our time getting rides, arguing with drivers, etc

even if we apply any promocode to reduce the fare, they want the normal account which they usually get, even though app showing discounted price..

because nowadays there's too many drivers on these apps, so they think they can do anything they want...

missing those good old days where we can ride for free...

Benevolent Benevolent
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If you select online payment then even if payment fails, you do not need to pay the driver. Uber will pay the driver. And you cannot request another ride till you pay for the last ride’s failed transaction. So in every case when the payment is online, never give any cash. Uber will show to the driver that payment was done online and then you can pay to Uber if the transaction had failed. 

Hunk Hunk
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First time I have booked in uber..I had no idea .

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Benevolent Benevolent
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these are standard tactics now a days by many drivers. they try to fool people by saying payment not received. they know that non-regular riders would fall for the trick.

if you have selected any online payment method, incl UPI, in the app, just say thank you and confidently get down at the destination without even looking back to the driver. even if payment fails, uber would adjust at the time of next ride. 

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