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Udio wallet blocked -- Help Needed

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Deal Cadet
enigma329095714

I added around 20K and made a couple of transactions on my Udio wallet..

The transactions were successfull and money was debited and successfully received by merchant.

After that I received a SMS saying my wallet is blocked due to suspicious activities….

Will this impact my transactions done before blocking ??

Why are they blocking wallets .. Any help from experienced dimers on how unblocking works…

16 Comments  |  
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Deal Cadet Deal Cadet
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How to close udio wallet ?
I have physical card though.

Deal Cadet Deal Cadet
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a small investment .. after credit card bill generation:-}

point is why they blocked my account…

Deal Lieutenant Deal Lieutenant
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enigma329095714 wrote:

a small investment .. after credit card bill generation:-}

point is why they blocked my account…

Their backend team follows a set of rules to deem a wallet transaction suspicious.

My wallet was blocked suddenly because while loading the wallet using a Prepaid card, I used a shorter form of my name in the name field, which as per them, did not match the name registered on my wallet, even though, I have been using that same name form in the name field for all my transactions. I argued with them that if the card issuing bank had no problem with that name, then why should they, though it was all in vain. Waste of my time.

I sent a mail and it was unblocked.

Send a mail to [email protected] to ask them about the reason for blockage and ask them to unblock it.

Deal Newbie Deal Newbie
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HI sir meri udio wallet ka registered no. Block hua hai plz. Unblock kare mujhe amount transfer karna hai

REMOVED

Plz. Sir jald se jald unblock kare
Thank you

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