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Amazon gc error - Sorry, we are unable to add this gift card to your account. Please try again after some time.

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Deal Cadet
ctrlshiftdel

I received my order of physical GC’s https://www.desidime.com/forums/hot-deals-onlin...

However when I try to add it to my account I get the below error, I have rechecked the gc code(combination of 14 numbers and letters without any hypen) and tried to add multiple times however still getting the same error.

Sorry, we are unable to add this gift card to your account. Please try again after some time.

I have opened a ticket with amazon, was wondering if anyone else has got the same error and has any clue?

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Deal Cadet Deal Cadet
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there are two codes written on GC, one is gift card ID and other is Gift card code. You need to add gift card code to amazon pay. Are you sure you are entering the correct one ? If yes then only customer service can help.

Analyst Analyst
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Gift card Id – 16 DIGITS

Gift card code – 14 DIGIT

As he said entered 14 digits so its gift card code.

Contact CUSTOMER CARE

OR

TRY AFTER SOME TIME

OR

TRY IN OTHER ACCOUNT

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Deal Cadet Deal Cadet
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Try on website once instead of app

Deal Cadet Deal Cadet
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Same is happening with me & am getting same error as mentioned. I ordered physical gift card of 3000 (1000x 3)

All 3 showing same error. Complaint to CC bit nothing now yet. Had blocked my money😥

Deal Cadet Deal Cadet
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Thanks for the confirmation, so mine is not an isolated case, since Amazon markets and packages this as gifts for Diwali this is even more embarrassing, if it does not work out of box.

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Deal Subedar Deal Subedar
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Add hypen after first 4 letter and before last 4 letter and try.

Deal Cadet Deal Cadet
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?? pls explain

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Super Moderator Super Moderator
Moderator
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I suggest you buy a 10 Rs. e gift card from amazon and try adding it to your account. This way you can see whether something is wrong with amazon system or specifically with your cards.
Two months back I was unable to add my GCs for few hours and had to make payment by credit card, after few hours the issue resolved on its own.

Deal Cadet Deal Cadet
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other gift cards can be successfully added only except this which i had got physically from them

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Deal Cadet Deal Cadet
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pls someone if they got any resolution. do let me know or comment here !! thanks …already my 3k stuck !

Deal Subedar Deal Subedar
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Am suggest u to contact customer care. They help u to add your GV

Otherwise tweet him on Twitter. Twitter team is very responsive and knowledge full

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Deal Subedar Deal Subedar
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Mine is also not working…It seems they have not loaded the gift cards before despatch

Deal Newbie Deal Newbie
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I also have the same problem. If anyone gets any solution, please share. Thanks.

Deal Newbie Deal Newbie
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hellow i see these thrade on amazon diwali physical gift card. will your issue resolved as i also get same error.. what i do to solve these issue ?

Deal Lieutenant Deal Lieutenant
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same problem I am having now

Entertainer Entertainer
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Same here

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Deal Cadet Deal Cadet
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I too had the same problem. I tried to add the gift card as soon it was delivered to me and was unable to add. When i check the status of my order it says delivery today.
After some time when order status changed to delivered, i was able to add the gift card successfully

Pro Tech Guru Pro Tech Guru
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Yes because It mentioned on product page itself

After order marked as delivered it will be activated after 2-4 working hours just due to security reasons

Deal Newbie Deal Newbie
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how to take legal action against amazon for these..its been 5 months still the gift cards dont work

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