Unable to Add Axis Ace card in Google Pay

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Deal Newbie
Ani147

I am getting this error while Adding my Axis Ace Credit card in Google pay, Tried on different devices, Tried uninstalling app also,
Any solutions?https://cdn0.desidime.com/attachments/photos/736831/medium/i3rgx8.jpg?1642959384

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Deal Newbie Deal Newbie
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When did you apply for this?

Deal Cadet Deal Cadet
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Are you on rooted mobile? Please mention device and os details

Deal Cadet Deal Cadet
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If it’s newly applied card wait for a week, do some offline transactions then try to add…
If same problem persists then contact axis cc

Deal Newbie Deal Newbie
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saxena_ wrote:

When did you apply for this?

I applied 2 weeks back, Received card yesterday.

Deal Newbie Deal Newbie
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iron-man wrote:

If it’s newly applied card wait for a week, do some offline transactions then try to add…
If same problem persists then contact axis cc

I made some online transactions, Will make some offline too.
My friend got the card on same day as me and He was able to add in Gpay

Deal Newbie Deal Newbie
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Does ace card give 2℅ rewards on rent payment?

Pro Shopping Friend Pro Shopping Friend
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Gpay is very moody app, give all permissions it asks and add

try after 4-5 hrs in different times like late in the night

mainly some technical issue of gpay

Super Stud Super Stud
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caks2006407 wrote:

Gpay is very moody app, give all permissions it asks and add

try after 4-5 hrs in different times like late in the night

mainly some technical issue of gpay

It’s not GPay’s problem. More to do with Axis.
I have added total of four cards and axis is the only one Which gave problem everytime.

Now i don’t even bother.
Very unreliable card to add in GPay for NFC payments


They’re so lazy, they haven’t even added thumbnail pics for their cards.


https://ibb.co/q...9z
https://ibb.co/F...B1

Deal Subedar Deal Subedar
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I was able to add but unable to use. Says limit exceeded while FK Axis & SBI work fine..

Deal Newbie Deal Newbie
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DealBahar wrote:

Are you on rooted mobile? Please mention device and os details

Non Rooted, iQOO 7, Bought last week only

Deal Newbie Deal Newbie
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caks2006407 wrote:

Gpay is very moody app, give all permissions it asks and add

try after 4-5 hrs in different times like late in the night

mainly some technical issue of gpay

Tried in different time, Different phones, Axis Cust care told to wait till Thursday, Gpay support told me it’s a known issue and they have informed the bank

Pro Shopping Friend Pro Shopping Friend
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Ani147 wrote:

Tried in different time, Different phones, Axis Cust care told to wait till Thursday, Gpay support told me it’s a known issue and they have informed the bank

Even I and many here faced this issue but that was 6-7months back and then rectified 2-3 days later

So same issue probably

Deal Newbie Deal Newbie
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caks2006407 wrote:

Even I and many here faced this issue but that was 6-7months back and then rectified 2-3 days later

So same issue probably

Okay, Hopefully it gets resolved soon sweat_smile

Deal Subedar Deal Subedar
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Sometimes I don’t get OTP for gpay transactions and the issue is solved in 1-2 days. Gpay with axis Ace is a Moody combo

Deal Cadet Deal Cadet
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Ani147 wrote:

Non Rooted, iQOO 7, Bought last week only

running on Android 12?

Deal Newbie Deal Newbie
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Did you solved your problem for adding to ace card sir 

Deal Newbie Deal Newbie
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ssundarsai56 wrote:

Did you solved your problem for adding to ace card sir 

No, Even replaced the card and received the same today, still unable to add in Gpay. pensive

Deal Subedar Deal Subedar
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Hi, I am getting the same error. Can anyone help if they have resolved the issue ? 

Also in this case, the google pay number is different from the card registered mobile number. Is it required to add the card only to the google pay account with only the registered mobile number ? Thanks

Deal Cadet Deal Cadet
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Is NFC (contactless) payment is disabled in your card setting ??

Try to enable them then add 

Deal Subedar Deal Subedar
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utking wrote:

Is NFC (contactless) payment is disabled in your card setting ??

Try to enable them then add 

Thanks. But it is enabled and I had it added and also used on google pay before. Now I am using ios which doesn’t have the option to add cards  and wanted to add for another google pay account and it is giving this error

Deal Lieutenant Deal Lieutenant
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Hi @Ani147, is the issue resolved now? I am facing similar issues, replaced the card but still not able to add, getting added features could not be set up error.

Deal Subedar Deal Subedar
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does ace card gives 5% cb for lic payment via gpay??

Perfectionist Perfectionist
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dealyogi wrote:

does ace card gives 5% cb for lic payment via gpay??

2%

Deal Subedar Deal Subedar
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yed wrote:

Hi @Ani147, is the issue resolved now? I am facing similar issues, replaced the card but still not able to add, getting added features could not be set up error.

+1. Still facing this issue.

Deal Newbie Deal Newbie
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yed wrote:

Hi @Ani147, is the issue resolved now? I am facing similar issues, replaced the card but still not able to add, getting added features could not be set up error.

I have to mailed them many times and replaced my card as well then after few weeks my issue got sorted.
Keep mailing them

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