Unable to Recharge BSNL Prepaid

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Deal Cadet
budweiser

https://cdn0.desidime.com/attachments/photos/728454/medium/Screenshot_20211217-184336.png?1639746941My BSNL Prepaid plan expired yesterday. Today, every recharge denomination is showing “Sorry, this number is not eligible for this pack” message. Tried using BSNL website/app and other 3rd party websites/apps. What’s going on?

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Budding Star Budding Star
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Call customer care from other bsnl number and inform about this issue on this number . Only they will have valid solution.

Entertainer Entertainer
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Recharge with traffic plan 106/107. Number is in grace 2 phase.

Kolkata Knight Riders Kolkata Knight Riders
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Recharge from Paytm,PhonePe,GooglePay,Amazon Pay or from any other Option but Not BSNL Selfcare App, smile

They say this recharge is not valid for this mobile number and My Number is Active and has Ongoing Validity of Next Year and then I recharge my plan with Pockets ICICI App and My Recharge got successful sunglasses

Deal Subedar Deal Subedar
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use bsnl official app or portal

Deal Cadet Deal Cadet
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P_A_N_K_A_J wrote:

Recharge with traffic plan 106/107. Number is in grace 2 phase.

Thanks, tried that. Same error. Plan expired on 16/12, so I don’t think it’s grace 2 period

Deal Cadet Deal Cadet
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shraaj wrote:

Recharge from Paytm,PhonePe,GooglePay,Amazon Pay or from any other Option but Not BSNL Selfcare App, smile

They say this recharge is not valid for this mobile number and My Number is Active and has Ongoing Validity of Next Year and then I recharge my plan with Pockets ICICI App and My Recharge got successful sunglasses

Tried all, none worked

Deal Subedar Deal Subedar
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I sed to get the same error while doing from third-party apps.
But it worked for me when I did recharge from BSNL portal. Your case seems different here. Try to post on Twitter or call CC or Visit nearest BSNL office.

Deal Lieutenant Deal Lieutenant
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Dont tweet them, they will reply in 5to 6 days
Better go to nearest bsnl csc / exchange

Deal Cadet Deal Cadet
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In grace period you can only recharge with 49 or above Plan vouchers. Top-Up/Data packs not allowed.

Kolkata Knight Riders Kolkata Knight Riders
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budweiser wrote:

Tried all, none worked

Then there must be a Problem in your SIM CARD! Have you tried through retailer or BSNL office

Deal Cadet Deal Cadet
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shraaj wrote:

Then there must be a Problem in your SIM CARD! Have you tried through retailer or BSNL office

Not yet. I’ll try on Monday, thanks!

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