Unable to recharge JioPhone # from Amazon

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Deal Cadet
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Is anyone unable to recharge JioPhone # using Amazon.
Whenever I try to use Amazon/Freecharge/Paytm to recharge a number, the order is cancelled and the amount is refunded back.
The mobile sim is present in a JioPhone.
Both the customer care teams from Amazon & JIO are unable to help.
Can anyone help ?

16 Comments  |  
10 Dimers
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Entertainer
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372

Same.. +1 so I recharged for 50 then did via accumulated mobile balance on Jio app

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Deal Newbie
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Did you already recharge it multiple times?

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Deal Cadet
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249
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Yeah..tried multiple times previously…Finally forced to recharge using the MyJio app.

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Deal Cadet
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It’s not working for a long time. Recharge on my jio app then pay via Amazon

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Deal Newbie
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Aveejeet wrote:

It’s not working for a long time. Recharge on my jio app then pay via Amazon

It’s working for me.

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Deal Subedar
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Able To Recharge Same Plan Offline ?

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Deal Subedar
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56

Not able to recharge it from freecharge either.

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Deal Lieutenant
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Able to recharge top-up of 100 . Done multiple times

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Perfectionist
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109

Same with my BSNL number . 74/75 recharge getting failed every time . Tried paytm , Amazon , freecharge , BSNL portal

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Deal Subedar
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i Called Customer care he saying :
You have to recharge jio Prime pack 99 to get Recharge

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Deal Subedar
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ChanduCh wrote:

i Called Customer care he saying :
You have to recharge jio Prime pack 99 to get Recharge

They’re always drunk. They don’t know anything, always gives silly excuses. grimacing

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Deal Subedar
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TechnoFrendz wrote:

Able To Recharge Same Plan Offline ?

Yes , Only @ at Shop and MyJioApp

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