unable to subscribe amazon prime

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rahultypekum...
Got this mail from [email protected]
Hello,

We are writing to let you know that we have canceled your order 402-3341332-9007527 because your account is restricted to digital purchases only due to potential multiple violations of our returns and refund policy. All non-digital orders placed on Amazon.in will be auto canceled by our systems and a refund will be processed for any order charged.

If you have any questions or concerns, you may contact an account specialist by replying to this email.

Account Specialist
Amazon.in
www.amazon.in
Is there any solution to this problem
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Benevolent Benevolent
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What did u return in past 2 months? You want to subcribe to prime now?
Hunk Hunk
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Is there any solution to this problem

Ofcourse bhai!

1. You know you've misused their return and refund policy, so forget it and move on.

2. If you think you've done nothing wrong, you can file a case against Amazon in consumer court. By nothing wrong - I mean you don't have excessive returns or returns/refunds of returnable or non-returnable items. If you think your return/refund rate is less than 10% or 15%, then file case against Amazon arguing that they're blocking your rights to participate in free market trade for no good reason, which is otherwise available to normal public of the country. This maybe acceptable if you don't feel there is any mistake or misuse from your end. Although this is not a fundamental right, but consumers do have right to choose (link), which is being violated here. Now it is upto a lawyer how to present the case.

PS: I'm not a lawyer, so check this law & argument with an actual lawyer beforehand. I'm only saying what seems to be logical.

But if you're at mistake, forget it. They'll not only block your account, but all accounts from your household and even demand their legal costs from you for which you might have to sell your kid*ey.

Helpful Helpful
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Problem ke sath Kand ka bhi description dene se baki log Bach sakte hain.. kitne order the kitne return .. kitne ki shoping.. personal ya business shoping.. chidiya chugne se pahle Hoshiyar hona tha.. ab bas baki logo ko lesson de sakte ho. Else go with legal war. no_mouth‍🌫️

Critic Critic
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atx88 wrote:
Is there any solution to this problem

Ofcourse bhai!

1. You know you've misused their return and refund policy, so forget it and move on.

2. If you think you've done nothing wrong, you can file a case against Amazon in consumer court. By nothing wrong - I mean you don't have excessive returns or returns/refunds of returnable or non-returnable items. If you think your return/refund rate is less than 10% or 15%, then file case against Amazon arguing that they're blocking your rights to participate in free market trade for no good reason, which is otherwise available to normal public of the country. This maybe acceptable if you don't feel there is any mistake or misuse from your end. Although this is not a fundamental right, but consumers do have right to choose (link), which is being violated here. Now it is upto a lawyer how to present the case.

PS: I'm not a lawyer, so check this law & argument with an actual lawyer beforehand. I'm only saying what seems to be logical.

But if you're at mistake, forget it. They'll not only block your account, but all accounts from your household and even demand their legal costs from you for which you might have to sell your kid*ey.

2. Just fyi, In India there is no "right to participate in free market" & all consumer laws are only for consumers/customers of product/service not before you become customer/consumer by paying money.
Hunk Hunk
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guest_999 wrote:
2. Just fyi, In India there is no "right to participate in free market" & all consumer laws are only for consumers/customers of product/service not before you become customer/consumer by paying money.

bhai I think there is indeed a consumer right - not by exact words 'participate in free market', but by different words.

In consumer rights (link or link) - chapter 1(2)(9)(iii) - consumer right includes the right to be assured, wherever possible, access to a variety of goods, products or services at competitive prices. And by definition itself, 'right to access to goods' will imply rights before making a purchase or paying money as well. no?

- And even if we consider any rights after paying money, OP in question here did make a purchase which was canceled by Amazon.
- If Amazon blocks an account, without reasonable justification, then it would be a violation of this right. And if you see the email, a reasonable justification was NOT provided. What is meant by 'potential violation'? Violation hua ya nahi ye batana chahiye na, they can't play their own Minority Report. Seems like deliberate attempt to avoid 'potential' legal issues lol.
- Even the absence of prior written information in full clarity, that states what exactly constitutes (maybe return rate by count of items or monetary value) violation of Amazon's returns and refund policy, can work in favor of OP

However, it goes without saying that it is upto the OP first to identify whether he indulged in policy misuse that would have caused substantial loss to Amazon. Any evidence of substantial loss incurred by Amazon (or seller) is the only thing that can hold this case in Amazon's favor.

If OP is sure he has not called in refunds too many times for non-refundable items or did anything to misuse refund policy, I think this case is maintainable, but only a lawyer can tell. But I think its better to leave, as OP probably misused the policy, else Amazon is not blocking accounts as such. Otherwise kahi zyada josh me case kar dega to account to gaya hi, ghar bhi jayenge uska 😂

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