UPI failed transaction - how to apply for Refund?
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I am facing an issue of failed UPI transaction for which refund is not received and almost 2 weeks completed. I wrote so many mails to ICICI customer care but no proper response received.
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compensation
Don’t think so.
What app did you use and for what?
Pockets wallet UPI to Lazypay merchant
I am guessing you have already used that “raise dispute or something like that” option, right?
yes
Will that option work?
Compensation is a secondary thing. I should get the failed txn amount
If there is a delay of more than 5 days in refund, then compensation theory applies. I kept following up with DBS for days but only got standard reply that ticket is opened. Then i left for a week or so and finally got there transaction refunded along with compensation after 2.5 weeks.
Should I ask for compensation, or will they process it along with the refund? Mine is ICICI bank
It should be automatic, but if you dont receive along with original amount then do raise the issue with them citing RBI circular or any news article to issue compensation to you.
Guys I have refund for the failed transaction after 15 working days. But no compensation amount received
Should I ask for it? If so, shall I send mail to Ombudsman pls suggest
Will I receive any compensation along with the refund? As I should have received refund within two working days of txn