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URGENT- Financial Fraud of 70k (Flipkart)

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Super Stud
xxxyyyzzz

Hi guys,
My friends Flipkart account was compromised today.
At work, he Recieved an email saying 70k emi transaction was done using Flipkart pay later emi.

On calling customer care, he was informed that someone had bought iPhone using Flipkart quick and product was also delivered.
He’s locked out of his Flipkart account.

Please suggest what to do next.
I have asked my friend to lodge fir in the meantime.

Lending partner is idfc i Think



@guest_999

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Deal Cadet Deal Cadet
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Whatsa happening yar, very scaryy

Delhi Capitals Delhi Capitals
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Lagta hai Mujhe bhi Flipkart Pay later disable karwana padega.
Complain as soon as possible, and try to gain access to Flipkart account.

Deal Subedar Deal Subedar
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beamchota wrote:

Whatsa happening yar, very scaryy

Lots of pay latter , credit cards , wallets … everywhere loots and scam going on . 

Super Stud Super Stud
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Yeah

He asked cc to cancel the order, and to his surprise.
Order was delivered also

Deal Cadet Deal Cadet
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tappukepapa wrote:

Lagta hai Mujhe bhi Flipkart Pay later disable karwana padega.
Complain as soon as possible, and try to gain access to Flipkart account.

Bro yeh paylater nai hai. Yeh to saved cards se hua hai i assume na?

Deal Cadet Deal Cadet
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So it’s better not to save any cc on our ecommerce accounts then?

Deal Cadet Deal Cadet
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saymyname78 wrote:

Lots of pay latter , credit cards , wallets … everywhere loots and scam going on . 

Now we are on verge of digital country, we are forgetting the basic foundation " security " and and trying to build digital, in the same way food, Ecomwrce, no basic laws to drive this things, no scrutiny, nothing, things will be Very critic down the line after 5yrs.

Critic Critic
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jain01010199 wrote:

So it’s better not to save any cc on our ecommerce accounts then?

I have 10 CC saved on amazon & never once faced an issue. If you don’t follow proper security guidelines then even a 100% offline acc will not be able to save you from fraud.

Mobile Guru Mobile Guru
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Report : Cyber Crime Portal

In case of Cyber Financial Fraud, For immediate reporting ,Call 1930 (Earlier 155260).(24*7)

    and contact the lending partner IDFC

    Super Stud Super Stud
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    getready wrote:

    Report : Cyber Crime Portal

    and contact the lending partner IDFC

    Will Flipkart customer care disclose these information?
    1. Invoice
    2. Device Imei
    3. Delivery guy name and number
    4. Ip address from where the purchase was made

    And will apple block the iPhone if asked to?
    With all the details of fir and other proofs

    Super Stud Super Stud
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    jain01010199 wrote:

    Bro yeh paylater nai hai. Yeh to saved cards se hua hai i assume na?

    No

    Flipkart pay later – emi transaction

    Mobile Guru Mobile Guru
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    xxxyyyzzz wrote:

    Will Flipkart customer care disclose these information?
    1. Invoice
    2. Device Imei
    3. Delivery guy name and number
    4. Ip address from where the purchase was made

    And will apple block the iPhone if asked to?
    With all the details of fir and other proofs

    FK won’t disclose these details (IP and Delivery person name/number  – Never) if the fraudster had changed Email + Mobile number. But your friend can get the account back pretty soon and can request the invoice to be sent to his email again 

    and Apple will only block the device IMEI if they receive such instruction from a legal authority

    Deal Subedar Deal Subedar
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    beamchota wrote:

    Now we are on verge of digital country, we are forgetting the basic foundation " security " and and trying to build digital, in the same way food, Ecomwrce, no basic laws to drive this things, no scrutiny, nothing, things will be Very critic down the line after 5yrs.

    And the worst thing is , once the scam is done … you will get no help/support from anyone … be it banks or ecom portals or so called RBI protection … things are getting real messy . 

    Deal Newbie Deal Newbie
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    xxxyyyzzz wrote:

    No

    Flipkart pay later – emi transaction

    Didn’t the person receive any SMS or email when the order was placed, shipped or delivered? Delivery address should be there at least.

    Deal Lieutenant Deal Lieutenant
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    @xxxyyyzzz paji did ur friend receive any mail or message for email and number updation?file a fir urgently

    Deal Cadet Deal Cadet
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    How Flipkart scam work? How do they get your login access? 🤔 

    Deal Cadet Deal Cadet
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    guest_999 wrote:

    Can you throw some light on security guidelines?
    Like apart from having a strong pwd, what else can we do?
    Maybe setting up individual txn limit?

    Can you throw some light on security guidelines?
    Like apart from having a strong pwd, what else can we do?
    Maybe setting up individual txn limit?

    Delhi Capitals Delhi Capitals
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    jain01010199 wrote:

    Can you throw some light on security guidelines?
    Like apart from having a strong pwd, what else can we do?
    Maybe setting up individual txn limit?

    Enable TFA wherever possible. But Flipkart doesn’t support TFA (Two Factor Authentication).

    Mobile Guru Mobile Guru
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    shivrajsingh wrote:

    How Flipkart scam work? How do they get your login access? 🤔 

    My guess: Same password everywhere (/ on compromised websites). Random auto-generated passwords for other sites

    Super Stud Super Stud
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    Lobogris wrote:

    In invoice, there is delhi address.
    Seller also from delhi (CIGFIL RETAILS, janakpuri)

    Delivered to an address in

    In invoice, there is delhi address.
    Seller also from delhi (CIGFIL RETAILS, janakpuri)

    Delivered to an address in central delhi

    Super Stud Super Stud
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    shivrajsingh wrote:

    How Flipkart scam work? How do they get your login access? 🤔 

    My friend came to know about this transaction from pay later emi statement

    Community Angel Community Angel
    Moderator
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    Flipkart later service providing bank is the one can help you with, but i have no idea how to go with these paylater services unlike cc, they must have some fraudulent measures at place similar to chargeback. Stress them much with your fir.

    And ask flipkart people to unblock your account with access to your email/ phone only if they ain’t help you with any proper help. Try approaching with police fir/ note from police to get the details out from Flipkart (need to work that out with police guys).  Then they should help.

    As @getready said above, they can block the IMEI (if the culprits have not done advance level rooting to that device yet) and these people can only try to sell in grey market only. So high chances of getting caught and getting back the refund, albeit everyone works timely.. and we know how it works s in our country.

    Such a big trouble for a little carelessness, maybe. triumph

    Deal Captain Deal Captain
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    Pay later thing pensive
    They are not insured,hence user has to bear the scammed amount.
    Unfortunate incident.
    Do an FIR and raise to Flipkart, they might help getting details of the loan bank.

    Mobile Guru Mobile Guru
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    jain01010199 wrote:

    Can you throw some light on security guidelines?
    Like apart from having a strong pwd, what else can we do?
    Maybe setting up individual txn limit?

    Strong password isn’t mandatory but its good to have a complex one (Just don’t use the same password elsewhere). 
    + Maintain a different email address (if possible mobile number too*) for websites with wallet / PayLater services linked and don’t share it with anyone (Can use a spare mobile number with the delivery address, which obviously gets exposed to Scam / Spamsters )

    No hacking when the Account ID itself remains mystery!

    Super Stud Super Stud
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    tappukepapa wrote:

    How to close Flipkart pay later? @Ash-D

    Calling or chat support to Flipkart cc. They close it in three days

    Delhi Capitals Delhi Capitals
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    xxxyyyzzz wrote:

    Calling or chat support to Flipkart cc. They close it in three days

    No option to chat, Only call back option is there.

    Deal Captain Deal Captain
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    tappukepapa wrote:

    How to close Flipkart pay later? @Ash @kartikxxx

    First step will be contact fk, and block it…fk being a front end will only help.
    The backend bank os not concerned.

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