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URGENT- Financial Fraud of 70k (Flipkart)

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Finance Ninja
xxxyyyzzz
Hi guys,
My friends Flipkart account was compromised today.
At work, he Recieved an email saying 70k emi transaction was done using Flipkart pay later emi.

On calling customer care, he was informed that someone had bought iPhone using Flipkart quick and product was also delivered.
He's locked out of his Flipkart account.

Please suggest what to do next.
I have asked my friend to lodge fir in the meantime.

Lending partner is idfc i Think



"@guest_999":https://www.desidime.com/users...83
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Finance Ninja Finance Ninja
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@deb3l

Deal Cadet Deal Cadet
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Whatsa happening yar, very scaryy

Generous Generous
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Lots of pay latter , credit cards , wallets … everywhere loots and scam going on . 

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Pro Entertainer Pro Entertainer
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Lagta hai Mujhe bhi Flipkart Pay later disable karwana padega.
Complain as soon as possible, and try to gain access to Flipkart account.

Deal Subedar Deal Subedar
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Bro yeh paylater nai hai. Yeh to saved cards se hua hai i assume na?

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Finance Ninja Finance Ninja
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Yeah

He asked cc to cancel the order, and to his surprise.
Order was delivered also

Deal Subedar Deal Subedar
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So it’s better not to save any cc on our ecommerce accounts then?

Critic Critic
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I have 10 CC saved on amazon & never once faced an issue. If you don’t follow proper security guidelines then even a 100% offline acc will not be able to save you from fraud.

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Mobile Guru Mobile Guru
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Report : Cyber Crime Portal

In case of Cyber Financial Fraud, For immediate reporting ,Call 1930 (Earlier 155260).(24*7)

    and contact the lending partner IDFC

    Finance Ninja Finance Ninja
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    Will Flipkart customer care disclose these information?
    1. Invoice
    2. Device Imei
    3. Delivery guy name and number
    4. Ip address from where the purchase was made

    And will apple block the iPhone if asked to?
    With all the details of fir and other proofs

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    Benevolent Benevolent
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    @xxxyyyzzz paji did ur friend receive any mail or message for email and number updation?file a fir urgently

    Deal Subedar Deal Subedar
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    How Flipkart scam work? How do they get your login access? 🤔 

    Mobile Guru Mobile Guru
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    My guess: Same password everywhere (/ on compromised websites). Random auto-generated passwords for other sites

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    Pro Community Angel Pro Community Angel
    Moderator
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    Flipkart later service providing bank is the one can help you with, but i have no idea how to go with these paylater services unlike cc, they must have some fraudulent measures at place similar to chargeback. Stress them much with your fir.

    And ask flipkart people to unblock your account with access to your email/ phone only if they ain’t help you with any proper help. Try approaching with police fir/ note from police to get the details out from Flipkart (need to work that out with police guys).  Then they should help.

    As @getready said above, they can block the IMEI (if the culprits have not done advance level rooting to that device yet) and these people can only try to sell in grey market only. So high chances of getting caught and getting back the refund, albeit everyone works timely.. and we know how it works s in our country.

    Such a big trouble for a little carelessness, maybe. triumph

    Finance Ninja Finance Ninja
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    Flipkart helped with invoices. Said they cant help with IMEI number or delivery guy details. 
    I am baffled by this fraudster, like did he think he’ll simply get away with this and not be pursued.

    Good thing is Seller, buyer and my friend all are in Delhi only.

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    Pro Entertainer Pro Entertainer
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    How to close Flipkart pay later? @Ash @kartikxxx

    Finance Ninja Finance Ninja
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    Calling or chat support to Flipkart cc. They close it in three days

    View 9 more replies
    Pro DealBaba Pro DealBaba
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    Pay later thing pensive
    They are not insured,hence user has to bear the scammed amount.
    Unfortunate incident.
    Do an FIR and raise to Flipkart, they might help getting details of the loan bank.

    Deal Cadet Deal Cadet
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    Flipkart Pay later does not send OTPs (like CCs) before completing the transaction?

    Helpful Helpful
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    yes..I’m about to ask this.

    they should send OTP for a transaction of amount 70k.


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    Pro Entertainer Pro Entertainer
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    Same mere friend k sath hua tha uske Amazon pay later se kisi ne 5000 ka order book kar dia tha
    But usko message a gaya tha aur Amazon me delivery bhi 5-6 bad hoti hai usne jaldi se action le lia tha

    Deal Cadet Deal Cadet
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    Adding 2 cents, flipkart should not allow flipkart quick for high value billed amount (say 10k) or that the high threshold can be set by user. This way frauds like this can be avoided.

    Finance Ninja Finance Ninja
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    This is very debatable. 
    Everyone wants faster delivery naa. 

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    Pro Entertainer Pro Entertainer
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    1. Try connect with any one of your friend who is in police. He can help you for faster process. Find some contacts.
    2. Chargeback file karo asap
    3. Also tag cyber police and police of your state on twitter.

    Finance Ninja Finance Ninja
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    Chargeback on pay later?

    IDFC loan support helpline doesn’t even work after 6 PM 😶

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    Freebie Finder Freebie Finder
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    File FIR on Cyber Police asap and Chase Flipkart on twitter

    Helpful Helpful
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    This was one of the reasons i closed all my paylater services earlier i used to have flipkart paylater, amazon paylater, paytm postpaid etc but now i have closed all these and also maintain safe distance from credit line services like slice. In my view in today’s time everyone who is going digital can face these frauds

    Finance Ninja Finance Ninja
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    I also closed all my pay later services (Paytm pp, amazon pl, zest, FK pl, Bajaj) last year but didn’t recieve NOC from any 🙁.


    Today called 1860-500-9900 (FK pay later idfc), in IVT 1st option was NOC, opted and noc pdf link was sent instantly

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    Helpful Helpful
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    @xxxyyyzzz @prem4998 @scorpion

    Lets say i don’t have any paylater services and if don’t save any of my cards in any application i.e, enter it manually everytime which is possible will this help us even a little bit. What i am thinking is if we don’t save card details in applications online than how can someone do fraud with it unless he have all the information available from elsewhere

    Finance Ninja Finance Ninja
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    Fraud is a broad term bro, steps you mentioned can only assure a sense of security to a certain level.


    I have read various posts in dd about Amex fraudulent transactions occurring out of nowhere. Their support is good, that’s why people prefer amex or say Citi.


    https://www.desidime.com/discussions/urgent-hel...

    This is also a type of fraud, desilokesh said sbi won’t help


    Your details (unlikely) but can be compromised in many ways

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    Deal Cadet Deal Cadet
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    Amazon paylater literally asks for just PAN number while using it. Nothing else.
    Thinking to get rid of it now.. rolleyes

    Deal Cadet Deal Cadet
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    Flipkart doesn’t have 2 factor authentication?

    Deal Cadet Deal Cadet
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    I think fraudsters maybe someone around your friend.. Its also possible they may know each other..

    Deal Subedar Deal Subedar
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    Why people even use pay later I have no idea

    Its a freakin personal loan , not pay later 

    The impact it has on cibil is disastrous , not to mention they open a new loan account for every purchase 

    Deal Cadet Deal Cadet
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    Hi, does this also apply to EMI provided by various banks on ecommerce sites? I think those are loans also? Is it better to not use those schemes and pay upfront instead?

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    Deal Lieutenant Deal Lieutenant
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    If someone bought iphone he is most illiterate person as iphone can be locked with proper security in case of such fraud.

    please lodge an fir and report properly with bill download from Flipkart app 

    fraudster phone can be tracked easily within a day

    Deal Subedar Deal Subedar
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    the scammer would have sold the phone already on TG or olx so the unsuspecting buyer will be the one who will suffer the consequences wink

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    Generous Generous
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    Flipkart allowed 70k transaction without sms otp
    Really bad

    Deal Subedar Deal Subedar
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    rbi is just a showpiece. rbi is like pay later service, complaint now and get a reply after a month.

    The first contact should be made to flipkart, then apple then IDFC then other so-called complaint forums/helplines. Since the product is delivered so this will be the contact flow.

    Deal Subedar Deal Subedar
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    what is the sense in contacting apple directly right now? wink

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    Deal Newbie Deal Newbie
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    How to close flipkart pay later??

    Deal Lieutenant Deal Lieutenant
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    Here I Observed One Thing 

    If U Used PayLater Regularly They Will Do LE.

    In My Case I Got 30K From Amazon PayLater And Later Reduced To 15K 


    Now I Closed ( Same Happened To FK PayLater )


    Avoid Pay Laters ( My First Suggestion )


    Regarding Passwords :

    Previously I Used Same Password ( Complex One) For All Sites

    One Day I Went To See The Password Check I'm Chrome, Showing As  60 +Sites Passwords Are Compromised.

    Same Day I Changed All Passwords And Deleted All Saved Passwords In Chrom ( Almost 200+ Sites Passwords Deleted

    Better To Use Excel Sheet For Passwords ( Don't Save This In Cloud

    Password Pattern

    Suppose If Ur Password Is Like " Desidime_23"

    U Can Change This Password For CHROMA Site - ChDesidime_23

    TataCliq - TCdesidime_23 

    Like This I Set Some Unique Pattern Passwords To Every Website 

    I Will Use 3-4 Patterns Of Passwords Changed From Site To Site 

    Strong Advice Is :

    Enable Two Factor Authentication Wherever Possible 

    i Enabled 2FA In Amazon 


    For CCs - 


    Disable International Transactions , 

    Set A Higher Limits 


    Turn Off ATM Withdrawals ( Some Times U Confuse Between DC And CC) 

    Eg : Millennia CC And DC Looks Like Same ( Atm Charges For CC Withdrawal) 


    Dont Share Any Details With Any Of Ur Friends ( Except Trusted People) 


    Advantage Of CCs : 


    We Can Block CC Transaction ( It Takes Time To Process From Issuer Bank To Merchant, We Can Block The Same Transaction In Interim) 



    Hope This Helps! 





    Pro DealBaba Pro DealBaba
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    Thanks for good information. Kg+

    Joke – i noted your password pattern grimacing

    Deal Cadet Deal Cadet
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    Order was delivered where?
    Got email after delivery?

    Generous Generous
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    Delever ho gaya tab bhi return kar dete..

    Deal Cadet Deal Cadet
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    Kaun karta return phone toh scammer le gaya

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