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URGENT- Financial Fraud of 70k (Flipkart)

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Finance Ninja
xxxyyyzzz
Hi guys,
My friends Flipkart account was compromised today.
At work, he Recieved an email saying 70k emi transaction was done using Flipkart pay later emi.

On calling customer care, he was informed that someone had bought iPhone using Flipkart quick and product was also delivered.
He's locked out of his Flipkart account.

Please suggest what to do next.
I have asked my friend to lodge fir in the meantime.

Lending partner is idfc i Think



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@xxxyyyzzz any futher advancement

Also since buyer, seller and your are from nearby area did your friend tried to pay a visit to the delivery address if yes whether it was fake or not i.e, a proper address or an invalid one. If address is genuine which i think is not you can try to lodge a fir to the person on that address and if address is not genuine you should lodge an fir on flipkart and delivery guy as well cause if address was incomplete or fake than how can a delivery guy deliver an order successfully to an invalid address, you can try to escalate this issue in front of senior executives they will surely help you because the agents available initially are of no use in these situations

Benevolent Benevolent
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paji these scammers write address as flyover ke niche,russian chowk ke piche etc.and they wait there to collect parcels.legally delivery person delivered on correct address but most of the times they are involved also.

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Benevolent Benevolent
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Given the number of similar incidents and the clear reluctance of Flipkart to introduce 2FA, it is clear that at least some of the flipkart employees and delivery persons are actively involved in the scam. Everyone who got scammed should lodge FIR against the Flipkart CEO for aiding and abating scams. Once a large number of FIRs are lodged, the guy would be forced to react. 

Finance Ninja Finance Ninja
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It seems these Flipkart frauds are very common, twitter flooded with tags in recent days.

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Deal Cadet Deal Cadet
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Otp should be sent on Primary registered number with IDFC once the transaction is carried on FK Paylater EMI.
Otp should be sent on Primary number registered with FK once the product is being delivered to Receiver.
Original physical ID should be checked at the time of delivery.

Even just one of these measurement could have saved the fraud attempt

Deal Lieutenant Deal Lieutenant
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I had the same opinion and was about to post it.

Deal Cadet Deal Cadet
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I closed flipkart pay later this week thru twitter dm and email support
Had limit of 1k

My amazon pay later got closed due to miscommunication

Now only slice is there

Pro DealBaba Pro DealBaba
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@xxxyyyzzz ny update?

Finance Ninja Finance Ninja
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Nothing much

Idfc said deal with Flipkart
Flipkart Will reply in a day or two
Cyber crime reported, they only know what they’re doing

Helpful Helpful
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lodge an fir and flipkart will share the details to whom phone was delievrd at what location

Finance Ninja Finance Ninja
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No one (idfc, flipkart) seems to be taking any ownership here, looks like its going to be a long fight 😅

Giving karma to all those who suggested ways 

Pro Community Angel Pro Community Angel
Moderator
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That’s really unfortunate and we all face it once in awhile no matter how much careful we are. Last resort being Twitter, I see no help there either. At least that paylater emi was closed or not!? Why someone has to go thru all the headache? They can cancel it under defrauding anyday imo!! Let the investigation takes its time..

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Benevolent Benevolent
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@xxxyyyzzz

bro kya bna?

Finance Ninja Finance Ninja
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Nothing yet

Will update if something useful happens

Helpful Helpful
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Flipkart Update: Your Flipkart Pay Later account has been disabled by the financing partner based on their terms of use. You can continue to shop on Flipkart using other prepaid modes or cash on delivery based on availability. View T&Cs here:

Not done anything wrong but disabled???

Anyone here who knows the reason or similar experience in past ..

Finance Ninja Finance Ninja
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https://cdn0.desidime.com/attachments/photos/756908/medium/Screenshot_20220404-194956.jpg?1649082008Mine show’s like this now. I got it closed in Sep 21

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Deal Cadet Deal Cadet
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Any update?? @xxxyyyzzz

Finance Ninja Finance Ninja
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Idfc due date is 5th April

Flipkart said they can’t help.

Now cyber dept. Dealing, let’s see what happens.

My friend made his mind to default on emi

Deal Lieutenant Deal Lieutenant
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FLIPKART internal staff is involved in a HUGE scam. They are looting innocent customers worth thousands / lakhs, and the scam is worth crores but there is NOTHING that their escalation team has done. NO ACTIONS TAKEN, NO INVESTIGATION DONE.

One more recently cheated customer’s tweet.
https://twitter.com/bhawnakohli5/status/1516711...

It seems that all those who got cheated need to come together and file a petition to stop FLIPKART COMPLETELY or COMPENSATE FOR ALL such loses.  

Helpful Helpful
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She got her money as per latest tweet.
May be because bigger number of followers on Twitter made it possible.

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Deal Cadet Deal Cadet
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What happened, any new update, did u get ur money back :l

Finance Ninja Finance Ninja
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My friend has defaulted on his first emi..

When idfc calls to pay, he tells it’s a fraudulent transfer.

They’ve stopped calling frequently

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Deal Lieutenant Deal Lieutenant
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…companies should come up with a policy like..

1…high value transactions above 25k online should be  delivered only after 2 days…so that scams and frauds can be averted.

2…if someone need something on urgent basis…allow same day delivery or fast delivery on cod only.

….id verification must for receiving delivery of items.

Deal Newbie Deal Newbie
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same thing happened with me my account was hacked and 70k worth orders were done from Flipkart paylater account please help.

Finance Ninja Finance Ninja
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When? flushed

Deal Subedar Deal Subedar
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In your order history , you would have got invoice of iphone, cant police team help to track from imei that whose operatior sim is working in the said imei number. 

Finance Ninja Finance Ninja
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Police says iPhone not unboxed yet, so can’t do anything about it. And the sim which was on delivery invoice is travelling states constantly

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Deal Cadet Deal Cadet
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@xxxyyyzzz any new update?

Finance Ninja Finance Ninja
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Nothing yet, just random spam calls from idfc to pay

I will update when something happens

Generous Generous
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2nd Third emi defaulted ?? Any help from Bank Any help from Flipkart Any help from Administration ?
Finance Ninja Finance Ninja
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No help despite regular follow up with all.
He has started paying emi from his own pocket
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Deal Newbie Deal Newbie
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Same issue happenwith me for 64990/- pls contact me  9912345158

Deal Newbie Deal Newbie
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Bhai aap ka paisa return aaya ke nhi batao 

Please replay 

Finance Ninja Finance Ninja
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Nope
Still repaying that debt, few installments left
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