URGENT: Flipkart - How to return speaker which is not working?

124°
Deal Major
Budhe-Baba

I ordered a speaker on Flipkart and it seemed OKish while unpacking (open-box delivery). But when I switched on the speaker, I realized that sound is distorted, due to internal breakages most probably. One side sound is low.

Also, I did not like the speaker sound quality at all and I want to return it. When I select reason as 'sound quality low', i get error 'please contact service center'.

Can anyone help me - How do I return the item?

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Deal Major Deal Major
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Ya, people told me so. Also, I cannot return simply because I didnt like the item. I was able to return clothes for this reason on Amazon.
Pro Entertainer Pro Entertainer
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@Budhe-Baba Return makes loses to seller, hence to stop the exploitation which users like u are doing they have stopped the same
Pro Entertainer Pro Entertainer
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@Budhe-Baba Return makes loses to seller, hence to stop the exploitation which users like u are doing they have stopped the same
Talk-Of-The-Town Talk-Of-The-Town
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@kartikxxx

Agree customers also took advantage earlier.. They had to put a stop to it. Otp covers you for correct product delivery, new/used and non defective item(broken, dent etc). Any further issues in performance, quality and malfunction to be taken up with respective company service center

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Benevolent Benevolent
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which company ?

Helpful Helpful
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Don't worry, it is not sony.

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Deal Subedar Deal Subedar
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@Budhe-Baba -- Please share product link.

Deal Major Deal Major
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shared in PM
Benevolent Benevolent
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😝lagta hye baba post dal kar bhul gaye 

Deal Subedar Deal Subedar
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Once you have shared the OTP for Open Box delivery, FK is out of the picture and max they can do is keep sharing the invoice as now it will be between you and manufacturer (service center), worst part is service center folks may not give a brand new product and might give only a serviced product or replace the parts

Benevolent Benevolent
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true they take no responsibility after sharing otp for open box 
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Generous Generous
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for manufacturing defects , kindly contact service center .

Thank You . 

Pro Entertainer Pro Entertainer
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It's a service centre repair/replacement only, fk role is done here. Enjoy

Deal Major Deal Major
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Ya, people told me so. Also, I cannot return simply because I didnt like the item. I was able to return clothes for this reason on Amazon.
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