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Urgent help: Victim of mobikwik zip fraud of Rs 9500

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Crowdpuller
ansh7

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Hello dimers! On 10th july night i recieved a call from 8069808683 and this call was automated ivr call which said "someone is trying to login to your mobikwik account, press 1 to reject the login", then i pressed 1. After this ivr asked to enter the pin which i had recived in sms to confirm my identity. I entered otp on ivr and within 5 minutes 2 txn from my mobikwik zip balance happened worth rs 7529 (electricity bill) and 2000 (hdfc credit card bill).

I realised immediately after mistake and mailed to mobikwik to withheld those 2 txn but they replied after 24 hours that "We would like to inform you that we have taken necessary action and blocked your wallet for further misuse. Also, we would like to let you know that the whole amount is utilized in the services and we are unable to process the refund from our end.
For further beneficiary/Utilization details we request you to kindly provide the FIR copy/complaint copy or you can register your complaint at cybercrime.gov.in. you can contact your nearest cyber cell/Police/LEA's and ask them to mail us from their official mail ID for further investigation."

So dimers, what should i do now to get my money back?

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Top Comments
Benevolent Benevolent
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You missed this recent thread 

https://www.desidime.com/discussions/new-scam-t...

You can still refuse to repay the ZIP prepaid bill, claiming that you already intimated immediately for reversal of transactions.

Repeat your complaint with snapshots on their Twitter handle also 

MANISH SURENDRA JAIN/BAMBOLI

Tata power customer account no 900000434694

Mobile no. 8779977455 / 9619272826

Email: [email protected]

Username 900000434694

Password *manish123

You can login with above username and password on Tata power website and see all his electricity account details.

Call this person, tell him you are lodging FIR and you have his address. File an e-FIR on cybercrime portal and mail a copy to Mobikwik, Tata power customer care and this person 

Screenshot2023-07-12-20-21-24-39f541918c7893c52dbd1ee5d319333948

Post all screenshots of fraudulent transactions on Twitter Mobikwik handle 

Deal Major Deal Major
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Dont hope, may u get more power to bear this loss.

Take this as an experience and move on.

Dont forget to file cyber fir.

That's why i always say ,stay away for bnpl thing ,they aren't secure.

Benevolent Benevolent
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it can be easily traced by cyber police and Mobi Kwik. but Noone will take any action for 9500.

109 Comments  |  
62 Dimers
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Hunk Hunk
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Log itna dusht keise ho sakte hain?

Deal Cadet Deal Cadet
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Sorry to hear about your loss, now on for any scam they simply wash their hands off and say to log a cyber complaint. Just  log a complaint and wait. Have little or no hope that you will get the refund. I have one similar issue against Myntra. it's almost 3 months still waiting for someone to look at the complaint I filed. I don't have any hopes and I have moved on.

Benevolent Benevolent
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it can be easily traced by cyber police and Mobi Kwik. but Noone will take any action for 9500.

Deal Major Deal Major
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Dont hope, may u get more power to bear this loss.

Take this as an experience and move on.

Dont forget to file cyber fir.

That's why i always say ,stay away for bnpl thing ,they aren't secure.

Avant Garde Avant Garde
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Tweet this and tag mobikwik....their twitter team responds quickly...you'll not get money but try this and some action will be taken by mobikwik which helps others at least✌️

Deal Major Deal Major
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vin_vin wrote:

Tweet this and tag mobikwik....their twitter team responds quickly...you'll not get money but try this and some action will be taken by mobikwik which helps others at least✌️

Without fir, no company foes anything

Avant Garde Avant Garde
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kartikxxx wrote:

Without fir, no company foes anything

At least they'll take some preventive measures ig
Deal Cadet Deal Cadet
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Im aware Of people doing this, they have a telegram group 

Deal Major Deal Major
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vin_vin wrote:
At least they'll take some preventive measures ig
All they can do is block ur account.
With fir, they can share transaction details or may help in blocking them but that's assumption.
No body does nothing, once it is gone it is gone.
Generous Generous
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kartikxxx wrote:
All they can do is block ur account.
With fir, they can share transaction details or may help in blocking them but that's assumption.
No body does nothing, once it is gone it is gone.
And the big question is, how easy is it to lodge FIR ?
Deal Major Deal Major
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baludesi wrote:
And the big question is, how easy is it to lodge FIR ?
Very easy, do it either online to visit nearest cyber police station and file it.
They will take a written compaint from u and tag an id (their id) which means fir ks registered.
Avant Garde Avant Garde
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kartikxxx wrote:
All they can do is block ur account.
With fir, they can share transaction details or may help in blocking them but that's assumption.
No body does nothing, once it is gone it is gone.
Yeah bro forgot...last time I reported some fake transaction and they blocked my account
Hunk Hunk
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Simbha3 wrote:

it can be easily traced by cyber police and Mobi Kwik. but Noone will take any action for 9500.

Yes...it can be tracked and settled down easily ..but nobody will help u.. that doens't mean that you should not make any complaint against this fraud ... Try your best but don't hope for postive responses..

Deal Lieutenant Deal Lieutenant
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shitt this is scary - anyone will enter otp for IVR calls - better to skip such things even if it is IVR call

Deal Cadet Deal Cadet
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vin_vin wrote:

Tweet this and tag mobikwik....their twitter team responds quickly...you'll not get money but try this and some action will be taken by mobikwik which helps others at least✌️

Their Twitter timeline is filled with the same type of Complaints..it's just another complaint for them..

Avant Garde Avant Garde
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Tekk wrote:

Their Twitter timeline is filled with the same type of Complaints..it's just another complaint for them..

They'll respond still
Deal Newbie Deal Newbie
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I also got these calls repeatedly few days ago. I am trying to close this zip service but Mobikwik support on chat is saying you can turn it off. They are not closing even after repeated requests. What can I do to close it?

Deal Newbie Deal Newbie
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I had got call for 50k amount

Helpful Helpful
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This is what happens when you underpay the employees. They resort to other methods like this to make their ends meet. 

Helpful Helpful
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Bhut time se bol rha hu stop using mobikwik,  i have been in the same situation, till now no actions taken, i paid 1103 from my pocket. Mine amount is smaller then urs but still it hurts. And dont pay a single penny from ur pocket let them taste their own medicine.

Avant Garde Avant Garde
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Similar happened with me of ₹3000 last year in dec

Trust me no one helps

Take it as a loss and move on

More power to you persevere

Deal Cadet Deal Cadet
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kartikxxx wrote:
Very easy, do it either online to visit nearest cyber police station and file it.
They will take a written compaint from u and tag an id (their id) which means fir ks registered.

In reality not easy bro..first they will try to avoid and ask unnecessary questions..then if you threaten them they will get angry and file it but again unnecessary cross questions and some police station have contacts with reporters too, so they will leak the information and spread it with mirch masala even if not, they might your reach your home  toh pure mohalle ko pata chal jayega

Honthon me aisi baat dabaki chali aayi khul jaaye wohi baat toh duhahi hai duhahi...

Anyway @ op pls file the FIR and let me know

Deal Major Deal Major
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Azhar90 wrote:

In reality not easy bro..first they will try to avoid and ask unnecessary questions..then if you threaten them they will get angry and file it but again unnecessary cross questions and some police station have contacts with reporters too, so they will leak the information and spread it with mirch masala even if not, they might your reach your home  toh pure mohalle ko pata chal jayega

Honthon me aisi baat dabaki chali aayi khul jaaye wohi baat toh duhahi hai duhahi...

Anyway @ op pls file the FIR and let me know

Seems u are watching too much movies.
Jab tak cinema hai log ...bante rhenge.
Deal Cadet Deal Cadet
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kartikxxx wrote:
Seems u are watching too much movies.
Jab tak cinema hai log ...bante rhenge.
It's truth bro..our indian police is like how shown in movies..slow, lazy and ghhooskhor

"As seen on tv" joy
Deal Subedar Deal Subedar
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Few months back they targeted simpl app users. Now they are targeting Mobikwik zip users.


Similar IVR Scam
Simpl Accounts Getting Hacked

Please Visit
https://ddime.i...If

Note : I have closed all BNPL accounts.
Never use these services if you are not aware about phishing/vishing etc. and never share OTP/Pin at any cost via any channel

Benevolent Benevolent
Link Copied

You missed this recent thread 

https://www.desidime.com/discussions/new-scam-t...

You can still refuse to repay the ZIP prepaid bill, claiming that you already intimated immediately for reversal of transactions.

Repeat your complaint with snapshots on their Twitter handle also 

MANISH SURENDRA JAIN/BAMBOLI

Tata power customer account no 900000434694

Mobile no. 8779977455 / 9619272826

Email: [email protected]

Username 900000434694

Password *manish123

You can login with above username and password on Tata power website and see all his electricity account details.

Call this person, tell him you are lodging FIR and you have his address. File an e-FIR on cybercrime portal and mail a copy to Mobikwik, Tata power customer care and this person 

Screenshot2023-07-12-20-21-24-39f541918c7893c52dbd1ee5d319333948

Post all screenshots of fraudulent transactions on Twitter Mobikwik handle 

Deal Subedar Deal Subedar
Link Copied
shappyalwayshappy wrote:

Sorry to hear about your loss, now on for any scam they simply wash their hands off and say to log a cyber complaint. Just  log a complaint and wait. Have little or no hope that you will get the refund. I have one similar issue against Myntra. it's almost 3 months still waiting for someone to look at the complaint I filed. I don't have any hopes and I have moved on.

Even the scammer is arrested you will not going to get your money back. I have never heard the victim got their money back even the scammer is arrested. You are lucky at least cyber police register your complain. In many cases, police deny to registered FIR against the scammer by saying aisa har days same complains lekar aate hai. Ulta aapko hi suna denge.

Deal Subedar Deal Subedar
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dimer003 wrote:

I also got these calls repeatedly few days ago. I am trying to close this zip service but Mobikwik support on chat is saying you can turn it off. They are not closing even after repeated requests. What can I do to close it?

Tell them on twitter. Mobikwik support is third class after paytm.

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