Urgent help: Victim of mobikwik zip fraud of Rs 9500

Mobikwik itself is a bogus company.. stay away from mobikwik for any future use..

Few months back may be in Jan 2023, I too faced such incident but fortunately enough lose only Rs 35 in two txn. That day, when I saw mobikwik twitter handle, it was flooded with thousands of such complaints. Also there were some info which fraudsters shared with me was the ones which I have shared with mobikwik through DM on twitter about my family details as well that was also leaked and fraudsters used the same to win my confidence in realizing that they are mobikwik team members. I mentioned everything on desidime platform but some make fun of that and no one bothered. Even after that day, there were many cashback like offers were published on desidime platform, don't know from where dimers got there coupon codes and everything become faded after that. I terminated all the mobikwik acs, their postpaid services immoderately. After 6 months few more victims as this post indicates. Friends block/terminates all the postpaid wallet such as from paytm, flipkart, mobikwik, ola, freecharge etc since every month their limits updates and this way become simple tool to withdraw for fraudsters and leave your life peacefully and secure. For small small cashback and greed, don't put your hard earned money on risk and enjoy the fraudsters. After suck incident people just shower free advice, smile and so many things but no help since all are helpless after that....

in any of the cases, your case will just be registered, but not acted upon,

sorry to say,  you arent going to get the money anytime soon. 

My friend lost 1.5Lac using UPI fraud.

I know this is probably the bad time for advice, but.

0) Let it go.

1) Learn From your mistakes

2) Focus on future money, rather than what's gone.

crazyphoton wrote:

It's very distressful that most people here are asking him to move on and forget the loss. That's what most of the fraudsters want and even most of the companies want the same ,that you just forget the loss.

To all those who are saying so, you might be the next target.

Anyways file an FIR first regarding the loss and  also file a complaint with RBI ombudsman against mobikiwik. Send them a legal notice and ask them to provide a resolution   within a week. If you don't get any satisfactory remarks file a complaint in district consumer court against mobikiwik.

Please have suggested to move on because they themself went through it and have experienced it. Filing FIR, consumer complaint, etc will just give you some hope. Thousands of complaint s are filed daily, it will take it's own sweet time. that's why most people suggested to move on.

Kal to icici kyc wale ko bhaga diye.. sochke ki fraud hoga.. they visit home to do kyc.. I'd tak dikhaya par id sahi hai ya galat ye kaise pata kare..🤷

shappyalwayshappy wrote:

Please have suggested to move on because they themself went through it and have experienced it. Filing FIR, consumer complaint, etc will just give you some hope. Thousands of complaint s are filed daily, it will take it's own sweet time. that's why most people suggested to move on.

kartikxxx wrote:
Seems u are watching too much movies.
Jab tak cinema hai log ...bante rhenge.

This is reality. I know by the experience of my very close person. Exactly happened with that person.

Points to note. No one asks for OTP. Specially banks except flipkart and other delivery services ask for OTP which we need to share when we get product.

Same thing also done from my mobikwik account,some one hack my mobikwik zip account and transfer some amount and also done bill payment.

I have also complaint to cyber crime and mobikwik,but no one help me to resolve this problem.

After some days Mobikwik agent call to me and said that settle all pending amount else our agent will come to collect money.

So please don't use this type of wallet where no one help you aslo harras you(for recovery money for fraud transaction)

Few days back, my axis bank debit card was lost and 5 transactions of rs4900 each were done through some card machine.

Can anyone help how can i recover the money. Already loged a fir and complaint to axis cc

They can be caught easily... which fraudster fool pays credit card bill and Electricity bill...

I too received ivr call asking to change my mobikwik zip registered mobile number & then confirm my identity . Before i blocked my number , received 6 calls from same ivr

Kindly put OTP message format so that everyone can see it and be aware. And file complaint through all channels possible to authorities.

How to close mobikwik zip account?

Do raise a Ticket to fraudalerts on mobikwik.
Call them directly and raise the concern.
Tell them to connect to the electricity bill merchant to revert back the payment.
And many more steps. Connect with me. I will surely help you out.
Just be safe. Disable your account, so that you are logged out completely and other people as well who may have logged in to fraud you.

Happened with me too in January. Was a big big hassle.

aam_aadmi wrote:

You missed this recent thread 

https://www.desidime.com/discussions/new-scam-t...

You can still refuse to repay the ZIP prepaid bill, claiming that you already intimated immediately for reversal of transactions.

Repeat your complaint with snapshots on their Twitter handle also 

MANISH SURENDRA JAIN/BAMBOLI

Tata power customer account no 900000434694

Mobile no. 8779977455 / 9619272826

Email: [email protected]

Username 900000434694

Password *manish123

You can login with above username and password on Tata power website and see all his electricity account details.

Call this person, tell him you are lodging FIR and you have his address. File an e-FIR on cybercrime portal and mail a copy to Mobikwik, Tata power customer care and this person 

Post all screenshots of fraudulent transactions on Twitter Mobikwik handle 

Talked to manish jain bamboli (whom bill is paid). When i threatened him about FIR then He said he had paid to someone Rs 4500 and he completed this bill. What should i do now?

ansh7 wrote:

Talked to manish jain bamboli (whom bill is paid). When i threatened him about FIR then He said he had paid to someone Rs 4500 and he completed this bill. What should i do now?

Did you ask him if he has a team who are usually doing this, etc etc ? You must have taught him a harder lesson. He may have settled this txn, but what about other txns he may have been doing? Threaten him in a way that he stops or makes his team stop this. He lives in Bhayandar which comes in Thane and nearby locations are Mira Road, Dahisar & Borivali. Maybe somehow the local police can take any action and catch this team doing such scams?

RavirajParab wrote:
Think of this as lessons learnt. Not to mention I too lost Rs 1 lac

How? Please comment So that we too become aware of such crimes.

HackerPig wrote:

Few days back, my axis bank debit card was lost and 5 transactions of rs4900 each were done through some card machine.

Can anyone help how can i recover the money. Already loged a fir and complaint to axis cc

Seems NFC payment skimming . As 5K is the limit the transactions are 4900. Somebody tapped your wallet with some machine?

ansh7 wrote:

Talked to manish jain bamboli (whom bill is paid). When i threatened him about FIR then He said he had paid to someone Rs 4500 and he completed this bill. What should i do now?

Ask manish jain bamboli to seek refund from Somya Gurjar and pay you back, otherwise his name will be included in FIR and Police will keep troubling him in future. Send him the warning on his email as well. He may not have given you the correct details of transaction. Names do not match.

Post this screenshot on Mobikwik Twitter handle and Tata Power Twitter Handle. 

Mention these details (Name & UPI) in the FIR you file on cybercrime cell portal if already not filed. If FIR already filed, these details can be added.

You can now forward a copy of your email complaint to Google Pay customer care, Paytm bank customer care and Tata Power customer care with a copy of FIR, requesting them to block the recipient's account.

kartikxxx wrote:

Dont hope, may u get more power to bear this loss.

Take this as an experience and move on.

Dont forget to file cyber fir.

That's why i always say ,stay away for bnpl thing ,they aren't secure.

It's nothing to do with BNPL, you give your OTP anywhere and you'll be responsible for it. Whether it's credit or debit card, or anything else.

Update- filed e-fir 2 days ago and received sms yesterday from cybercrime that my complaint is forwarded to my nearest police station and i can contact to 9721xxxx37 for further follow up. Today i called on the given number and he said that you need to visit police station's computor operator and your money will be refunded within 26 days irrespective of culprit is caught or not/ he returns money or not.

ansh7 wrote:

Update- filed e-fir 2 days ago and received sms yesterday from cybercrime that my complaint is forwarded to my nearest police station and i can contact to 9721xxxx37 for further follow up. Today i called on the given number and he said that you need to visit police station's computor operator and your money will be refunded within 26 days irrespective of culprit is caught or not/ he returns money or not.

Who would be responsible for paying back if not caught?

avishj wrote:

It's nothing to do with BNPL, you give your OTP anywhere and you'll be responsible for it. Whether it's credit or debit card, or anything else.

I got defrauded of Rs.24050 from my Mobikwik zip account using the exact same scam as the OP mentioned, on July 8. 

I mistakenly replied to an older thread but I think this is a more relevant one. 

Here is the link to my incident: https://www.desidime.com/discussions/new-scam-t...

Mobikwik is compromised. Not only are scammers able to spoof their official customer care number, they are even spoofing their official emails to trap more unsuspecting customers. After the fraud happened on the ivr call, I received two emails from [email protected] with passwords to relogin to my currently disabled Mobikwik account. The customer service rep confirmed they never sent any such email. So who do you really trust now? The phone number you see on the phone is false..the email is false! How do you safeguard yourself from these scammers? 

@alekhyadas you are inviting unwanted scams to yourself by giving your numbers. remove them ASAP.

ansh7 wrote:

Update- filed e-fir 2 days ago and received sms yesterday from cybercrime that my complaint is forwarded to my nearest police station and i can contact to 9721xxxx37 for further follow up. Today i called on the given number and he said that you need to visit police station's computor operator and your money will be refunded within 26 days irrespective of culprit is caught or not/ he returns money or not.