Urgent: Jiomart Higher Official/Escalation Email id Required

74°
Hunk
Archie

Hi All, Jiomart not refunded the money in Gift Card Balance For a failed order. It’s already 45 days. Raised complaint but no resolution yet. Kindly help with Jiomart Higher Official/Escalation Email id Required

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Deal Subedar Deal Subedar
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This is given on contact page of Jiomart-

https://www.jiomart.com/contact-us#:~:text=Leve...

Communication structure for concerns not addressed satisfactorily:

  • This is the final level to redress grievances that have already been conveyed to the Level 1 customer support
  • While writing, we encourage you to quote the communication and allied resolution offered in earlier stages so that we get a holistic view
  • We value your time and are committed to ensure your satisfaction in all your interactions with us
  • Please allow 24-48 hours for a resolution
Comrade Comrade
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DM them on Twitter also.

Cool Cool
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tweet to nita ambani 

Hunk Hunk
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Ambivert wrote:

DM them on Twitter also.

Already did but no resolution.

Deal Cadet Deal Cadet
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Don’t 👏order 👏prepaid 👏on Jiomart👏

Deal Lieutenant Deal Lieutenant
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https://consumerhelpline.g...n/

You can call to register your grievance
1800-11-4000 or 14404
Timing: All Days Except National Holidays (08:00 AM To 08:00 PM)

OR

SMS on this Number 8130009809. We will get back to you.
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