URGENT- Need HDFC higher authority email ids for Escalation- 1 month passed & family account hasn't been made preferred

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Last Comment 2023-09-20

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itsmehd5

2022-08-19

Hey Dimers,

Can you guys please help me out with the email ids for escalation for HDFC Preferred A/c.

Context: I am a preferred customer & applied for my Father's HDFC account linkage to Preferred Family group banking. Filled all the forms physically & handed over to RM last month. Till date my father's account hasn't been converted to Preferred & RM is giving all kind of excuses (Technical/Backend etc.etc.)

Need to send out this escalation mail so that this is taken care on priority. Please guide me with the process guys.

@guest_999 @Scorpion @bohemian @avgn @decideaim @abhishek012 @caks2006407 @panchabhut @bobby_123

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https://www.desidime.com/discussions/urgent-need-hdfc-higher-authority-email-ids-for-escalation-1-month-passed-family-account-hasn-t-been-made-preferred?page=1#post_8639475

desiman

2022-08-19

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complain on twitter

https://www.desidime.com/discussions/urgent-need-hdfc-higher-authority-email-ids-for-escalation-1-month-passed-family-account-hasn-t-been-made-preferred?page=1#post_8639485

bohemian

2022-08-19

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Try this

https://leads.hdfcbank.com/applications/webform...

https://cdn0.desidime.com/attachments/photos/797660/medium/Screenshot_20220819-161928_Chrome.jpg?1660906286

https://www.desidime.com/discussions/urgent-need-hdfc-higher-authority-email-ids-for-escalation-1-month-passed-family-account-hasn-t-been-made-preferred?page=1#post_8639487

Ransome

2022-08-19

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preferredbanking @ hdfcbank.com They'll reply within 24 working hours.

https://www.desidime.com/discussions/urgent-need-hdfc-higher-authority-email-ids-for-escalation-1-month-passed-family-account-hasn-t-been-made-preferred?page=1#post_8639495

itsmehd5

2022-08-19

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Any other mail ids- Nodal officer etc. @Ransome

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https://www.desidime.com/discussions/urgent-need-hdfc-higher-authority-email-ids-for-escalation-1-month-passed-family-account-hasn-t-been-made-preferred?page=1#post_8639489

ConfirmPassword

2022-08-19

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If your father account is upgraded to preferred, will the preferred status be visible in his account aswell?

https://www.desidime.com/discussions/urgent-need-hdfc-higher-authority-email-ids-for-escalation-1-month-passed-family-account-hasn-t-been-made-preferred?page=1#post_8639493

itsmehd5

2022-08-19

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Yes it should be visible @ConfirmPassword

https://www.desidime.com/discussions/urgent-need-hdfc-higher-authority-email-ids-for-escalation-1-month-passed-family-account-hasn-t-been-made-preferred?page=1#post_8639636

guest_999

2022-08-19

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Also just to be sure, check once with customer care regarding father's acc status as shown in "their system" & don't just rely on what is shown in hdfc netbanking.

https://www.desidime.com/discussions/urgent-need-hdfc-higher-authority-email-ids-for-escalation-1-month-passed-family-account-hasn-t-been-made-preferred?page=1#post_8639674

DeciDeaim

2022-08-19

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I've been trying since a year. Good luck smile

https://www.desidime.com/discussions/urgent-need-hdfc-higher-authority-email-ids-for-escalation-1-month-passed-family-account-hasn-t-been-made-preferred?page=1#post_8639919

itsmehd5

2022-08-19

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@decideaim What was the issue in your case? What all steps you took?

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https://www.desidime.com/discussions/urgent-need-hdfc-higher-authority-email-ids-for-escalation-1-month-passed-family-account-hasn-t-been-made-preferred?page=1#post_8639793

hirenp93975

2022-08-19

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I have try sine 2 year. If RM is different that time dont't accept remove request each other

https://www.desidime.com/discussions/urgent-need-hdfc-higher-authority-email-ids-for-escalation-1-month-passed-family-account-hasn-t-been-made-preferred?page=1#post_9563181

deathheater

2023-09-20

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@itsmehd5

Did it get resolved? I am facing the exact same issue now