V-guard stabilizer warranty restrictions

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Can’t we able to replace the stabilizer which is not repairable and which is purchased using amazon.

Service center person are saying that they can only replace if it would have been bought offline so that they could paste a replacement sticker on the fault stabilizer and i could replace with the retailer on my own.

MODEL- VWR 400

Error symbol- OH1 even on normal voltage

Tech guys, kindly have a look on it.

Thank You

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Contact amazon for same ; they’ll escalate the problem by local service centre . Do mention they’re rejecting service of product which is purchased by amazon

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