VAS deduction from Secondary Balance (vodafone users, be careful)
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For the past many months vas deduction is happening in my Vodafone connection from main balance.
No resolution from Vodafone so far after many complaints and emails. So i thought of not using the main balance by making it as low as possible by recharging packs from main balance.
I tried Rs.49 pack with 38 spl balance with 28 days service validity thinking that deduction won’t happen from Secondary balance but Vodafone proved their greedy mind and deducted rs.20 for vas content from my secondary balance !
So those who are all having balance deduction issue and maintaining main/secondary balance in vodafone keep an eye over it.
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Tried everything bro.. even asked Customer support to blacklist vas activation and they told you wont be charged vas for the period of 6 months.. but still it continues.
Using Nokia basic mobile model without internet facility.
I need to change network soon.. no other option will work.
For deactivation of flash messages.
Send “CAN FLASH” to 144
Already tried bro.. and got response as “flash content already deactive on your number”
But some kind of Wap deduction is happening
yesterday Rs.15 deducted from main balance in voda. got sms “thanks for activating games portal…..”
For me No sms regarding deduction also.. identified by monitoring balance.
Have u tried my Vodafone app. There may be option to deactivate.
Deducted 99 rs balance and still not refunded
Why every month this happens to OP??
Now I know how voda is surviving
Bhai twitter pe trend karo, resolution nahin but unki image ka kachra karo, ye voda or idea har month charge cut karti hai without any reason, mujhe pata hai paise nahin milenge but main #Bhikhari_idea karke use karta huin. tumlog bhi use karo or twitter pe message karo. ye company nahin sudharne wali, every month 1000’s of people is tag ko use karenge tabhi company ko pata chalega.
How to activate 49 validity pack from main bal?
I was a victim of these vas deduction as well and their excuse was same that it was wap deduction (like we are living in 2005-2010) . I was charged continuously for 4 months at weekly rate of 21/week. Deactivated these VAS services for 3 times and at last when i called Voda CC, lost my temper. After so much shouting asked them to put my number in their VAS blacklist. Even though they denied having such list but still it was stopped after that.
Note: You can do three things bro – 1. Go legal and polite way.. send emails to different autority, tweet, register your complaint and hope it will be solved. 2. Change your provider 3. Shout at them and ask hem to put your number in VAS blacklist. They have quota for VAS activation and they does it randomly with a selected number of users per day/week/month.
Bro few months back they said they have successfully blacklisted my VAS activation for the period of 6 months but later the deduction was in the form of WAP service activations 1time downloadable content charges which won’t comes under vas. Never seen/heard these kind of cheap activity from any of the mobile operators.
My 200 rs balance deducted by 50 then 21 then 15 then 49 many times, and finally balance is zero, now i dont recharge vodafone any more, i was using 399 pack earlier but due to this behavior of vodafone, i changed my primary sim as airtel. I called customer care many times but they refused to reverse my game portal charges.
Guys stop using vodafone or stop rechrging voda for main balance.
repost
I mean there are many dimers have created topics for this same issue but there is no confirmed solution.
Repost fight for dost and dimes discussion just kidding
But its spl topic where Vodafone has started deducting from secondary balance for VAS its unusual and need spl attention to all users who thinks secondary balance is safe from any kind of unwanted VAS deductions.
They are not even refunding. They replied, As check we found that Rs15 was charged on 09/05/2020 from your mentioned number for GAM0 service. Your charges are genuine as per your usage, we are unable to refund the amount.
i might seem off topic, but I did the same 49 recharge hoping my validity will extend by a month however it isn’t.. which is very surprising
even IDEA keeps deducting money for these VAS nonsense
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@cosmos bro user specific offers . Please check voda web. Or 121
18 days and nearly a couple of dozen emails later Vodafone has finally refunded 49 each in 2 nos. All WAP related and stupid TRAI CMS app didn’t show any deduction. Still 2×21 in one no. towards games portal which happened earlier is pending.
WAP related deduction in a basic handset with no internet access, PAYG disabled nearly 2 years back, no data packs activated in several months!!!
Edit: Idea woke after a lengthy hiatus and deducted total of Rs 50 across 2 nos. But true to form they refused to refund.
For me they responded after 3 mails and said its already been refunded.. but its not done. Again i have asked for refund status with transaction history.. again they send the same mail as already refunded. No use in contacting them.. planning to move with jio.
Idea is also sending some sms with links and deducting money from balance
almost 100 rs deducted from my mobile balance i complained still money got deducted if they want to earn money they can sell their wives and earn money.
Again Bro deactivate all Flash sms , full DND . Try to disable pre-installed apps from mobile company .