Hotness VAS deduction from Secondary Balance (vodafone ...

Hot Deal VAS deduction from Secondary Balance (vodafone users, be careful)

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For the past many months vas deduction is happening in my Vodafone connection from main balance.
No resolution from Vodafone so far after many complaints and emails. So i thought of not using the main balance by making it as low as possible by recharging packs from main balance.
I tried Rs.49 pack with 38 spl balance with 28 days service validity thinking that deduction won’t happen from Secondary balance but Vodafone proved their greedy mind and deducted rs.20 for vas content from my secondary balance !

So those who are all having balance deduction issue and maintaining main/secondary balance in vodafone keep an eye over it.

37 Comments  |  
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Deal Captain
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Again pensive Bro deactivate all Flash sms , full DND . Try to disable pre-installed apps from mobile company .

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Deal Subedar
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For deactivation of flash messages.

Send “CAN FLASH” to 144

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onlineuser7 wrote:

Again pensive Bro deactivate all Flash sms , full DND . Try to disable pre-installed apps from mobile company .

Tried everything bro.. even asked Customer support to blacklist vas activation and they told you wont be charged vas for the period of 6 months.. but still it continues.
Using Nokia basic mobile model without internet facility.
I need to change network soon.. no other option will work.

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SleeperRAW wrote:

For deactivation of flash messages.

Send “CAN FLASH” to 144

Already tried bro.. and got response as “flash content already deactive on your number”
But some kind of Wap deduction is happening

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Deal Lieutenant
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yesterday Rs.15 deducted from main balance in voda. got sms “thanks for activating games portal…..”

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Imharsh wrote:

yesterday Rs.15 deducted from main balance in voda. got sms “thanks for activating games portal…..”

For me No sms regarding deduction also.. identified by monitoring balance.

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Deal Cadet
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Have u tried my Vodafone app. There may be option to deactivate.

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Deal Subedar
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mastervijay wrote:

Tried everything bro.. even asked Customer support to blacklist vas activation and they told you wont be charged vas for the period of 6 months.. but still it continues.
Using Nokia basic mobile model without internet facility.
I need to change network soon.. no other option will work.

How many balance in your Mobile

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Deal Hunter
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Deducted 99 rs balance and still not refunded

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Deal Lieutenant
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Why every month this happens to OP??

Now I know how voda is surviving

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Deal Cadet
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Bhai twitter pe trend karo, resolution nahin but unki image ka kachra karo, ye voda or idea har month charge cut karti hai without any reason, mujhe pata hai paise nahin milenge but main #Bhikhari_idea karke use karta huin. tumlog bhi use karo or twitter pe message karo. ye company nahin sudharne wali, every month 1000’s of people is tag ko use karenge tabhi company ko pata chalega.

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Deal Cadet
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How to activate 49 validity pack from main bal?

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Deal Cadet
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I was a victim of these vas deduction as well and their excuse was same that it was wap deduction (like we are living in 2005-2010) . I was charged continuously for 4 months at weekly rate of 21/week. Deactivated these VAS services for 3 times and at last when i called Voda CC, lost my temper. After so much shouting asked them to put my number in their VAS blacklist. Even though they denied having such list but still it was stopped after that.
Note: You can do three things bro – 1. Go legal and polite way.. send emails to different autority, tweet, register your complaint and hope it will be solved. 2. Change your provider 3. Shout at them and ask hem to put your number in VAS blacklist. They have quota for VAS activation and they does it randomly with a selected number of users per day/week/month.

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Deal Cadet
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My 200 rs balance deducted by 50 then 21 then 15 then 49 many times, and finally balance is zero, now i dont recharge vodafone any more, i was using 399 pack earlier but due to this behavior of vodafone, i changed my primary sim as airtel. I called customer care many times but they refused to reverse my game portal charges.
Guys stop using vodafone or stop rechrging voda for main balance.

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avion wrote:

How many balance in your Mobile

Not much bro.. It was 100-150 .. they deducted usually 21rs, 30rs, 1 day 99rs for callertune ! Somehow i getback those amounts after arguing many times to CC by calling/emailing.
Sometimes i will think.. whether is it a fault from my side where smartphone pre-installed bloatware apps doing these kind of background activation (like said by Vodafone CC).. but later I found it was doing wantedly by the Vodafone since the deduction is happening even after changing my mobile phone from smartphone to basic Nokia and using only for calls.
Now i have noticed they’re even deducting from Secondary balance (where this balance was said as non usable for any kind of pack activation or vas and its only for calling and data usage at base rate)
Always be careful with Vodafone.

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DaBomb wrote:

I was a victim of these vas deduction as well and their excuse was same that it was wap deduction (like we are living in 2005-2010) . I was charged continuously for 4 months at weekly rate of 21/week. Deactivated these VAS services for 3 times and at last when i called Voda CC, lost my temper. After so much shouting asked them to put my number in their VAS blacklist. Even though they denied having such list but still it was stopped after that.
Note: You can do three things bro – 1. Go legal and polite way.. send emails to different autority, tweet, register your complaint and hope it will be solved. 2. Change your provider 3. Shout at them and ask hem to put your number in VAS blacklist. They have quota for VAS activation and they does it randomly with a selected number of users per day/week/month.

Bro few months back they said they have successfully blacklisted my VAS activation for the period of 6 months but later the deduction was in the form of WAP service activations 1time downloadable content charges which won’t comes under vas. Never seen/heard these kind of cheap activity from any of the mobile operators.

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Deal Subedar
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mastervijay wrote:

Not much bro.. It was 100-150 .. they deducted usually 21rs, 30rs, 1 day 99rs for callertune ! Somehow i getback those amounts after arguing many times to CC by calling/emailing.
Sometimes i will think.. whether is it a fault from my side where smartphone pre-installed bloatware apps doing these kind of background activation (like said by Vodafone CC).. but later I found it was doing wantedly by the Vodafone since the deduction is happening even after changing my mobile phone from smartphone to basic Nokia and using only for calls.
Now i have noticed they’re even deducting from Secondary balance (where this balance was said as non usable for any kind of pack activation or vas and its only for calling and data usage at base rate)
Always be careful with Vodafone.

Mera 1000 rs he abhi usme Kuch smy deducted ho jata. After my balance finish I will port.
You can Activate a pack and finish the balance. And port asap to other companies like Bsnl or Airtel . *444*plan amount#.

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Deal Subedar
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mastervijay wrote:

Not much bro.. It was 100-150 .. they deducted usually 21rs, 30rs, 1 day 99rs for callertune ! Somehow i getback those amounts after arguing many times to CC by calling/emailing.
Sometimes i will think.. whether is it a fault from my side where smartphone pre-installed bloatware apps doing these kind of background activation (like said by Vodafone CC).. but later I found it was doing wantedly by the Vodafone since the deduction is happening even after changing my mobile phone from smartphone to basic Nokia and using only for calls.
Now i have noticed they’re even deducting from Secondary balance (where this balance was said as non usable for any kind of pack activation or vas and its only for calling and data usage at base rate)
Always be careful with Vodafone.

.

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Deal Cadet
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mastervijay wrote:

Bro few months back they said they have successfully blacklisted my VAS activation for the period of 6 months but later the deduction was in the form of WAP service activations 1time downloadable content charges which won’t comes under vas. Never seen/heard these kind of cheap activity from any of the mobile operators.

Wow man, 1 time download wap charges on nokia basic mobile. they are regularly doing that. Sad thing is as a user you cant do much.

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DaBomb wrote:

Wow man, 1 time download wap charges on nokia basic mobile. they are regularly doing that. Sad thing is as a user you cant do much.

Even we can digest these kind of deductions but while calling to CC team, they will give some lecture.. its un adorable. They’re asking me to not to press Ok button in flash msgs, dont click on Ads while browsing (in nokia non-internet mobile) Is any other person operating your mobile, have you checked by changing your mobile. pensive

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baadshah wrote:

repost

I mean there are many dimers have created topics for this same issue but there is no confirmed solution.

https://www.desidime.com/forums/dost-and-dimes/...

Repost fight for dost and dimes discussion flushed smile just kidding

But its spl topic where Vodafone has started deducting from secondary balance for VAS its unusual and need spl attention to all users who thinks secondary balance is safe from any kind of unwanted VAS deductions.

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Deal Lieutenant
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They are not even refunding. They replied, As check we found that Rs15 was charged on 09/05/2020 from your mentioned number for GAM0 service. Your charges are genuine as per your usage, we are unable to refund the amount.

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Deal Subedar
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i might seem off topic, but I did the same 49 recharge hoping my validity will extend by a month however it isn’t.. which is very surprising

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Shopping Friend
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even IDEA keeps deducting money for these VAS nonsense rage

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Deal Lieutenant
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mastervijay wrote:

Tried everything bro.. even asked Customer support to blacklist vas activation and they told you wont be charged vas for the period of 6 months.. but still it continues.
Using Nokia basic mobile model without internet facility.
I need to change network soon.. no other option will work.

Bro, we have discussed on the same issue 6 months back I think. Better to switch over to other network.

I also did the same back then. No other way. Ported to BSNL and recharged with 2years validity pack. Main balance 0. (Keeping main Bal 0, because lessons learned from voda idea).

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